It was really simple and free to return the sale items I had bought online, to a Fatface store. I was refunded within a few days too. Sadly there were no similar items left to try in a different size... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 16/17 The Old Market Shopping Centre, HR4 9HT Hereford, Herefordshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Your help desk were great, the item was delayed because Everi your courier is so useless in rural areas but he managed to reorder ad get the delivery to me. Needless to say Everi didn't deliver to my... Zobacz więcej
Reakcja na opinię
Still waiting for my Xmas jumper- had an email to say it was ready for collection at my nominated store. When I arrived they said it wasn’t there. Shortly after I received a text msg to say it was re... Zobacz więcej
Reakcja na opinię
The two ladies working in the Hereford store on 19th May 2026 were super friendly and gave me some great styling advice to coordinate the bree cardigan with a skirt bought in a different shop. The ad... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep odzieżowy
- również w kategorii:
- Sklep z dodatkami
- Sklep z odzieżą damską
- Sklep z odzieżą męską
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit 16/17 The Old Market Shopping Centre, HR4 9HT, Hereford, Herefordshire, Zjednoczone Królestwo
- 01432 265404
4,8
Doskonała
130 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helpful staff and some really lovely…
Helpful staff and some really lovely clothes this summer.
20 czerwca 2023
Odpowiedź od FatFace - HEREFORD 2
Hi Jacko
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I have recently bought 3 pairs of boots…
I have recently bought 3 pairs of boots from fatface. Absolutely bargains and such good quality.
8 maja 2023
Odpowiedź od FatFace - HEREFORD 2
Hi Carolyn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I had my order delivered to my local…
I had my order delivered to my local fat face store for the first time, after travelling 7miles to said store I was very disappointed to learn my order had been delivered to the wrong store. This was May 14th and I still have not had an E mail to say it’s at my local store. Not happy at all, must say everything I have delivered to my home has been an excellent service.
7 maja 2023
Odpowiedź od FatFace - HEREFORD 2
Hi there, thanks for your review. We deeply apologise that this has happened. We will use your feedback so we can attempt to prevent this from happening again in the future. Once your order has arrived into the correct store, you will be notified via email. If there is anything we can help you with regarding this, or anything else, please do get in touch at customerservices@fatface.com - RS
Quick delivery online and easy returns…
Quick delivery online and easy returns to my local store. Very friendly and helpful staff. Love my new jacket too!
27 kwietnia 2023
Odpowiedź od FatFace - HEREFORD 2
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, SK
The young lady in the Hereford shop was…
The young lady in the Hereford shop was really helpful whilst I was choosing my outfits. She went above and beyond making it a really lovely shopping experience. Also the till assistant was super cheerful too! Thank you Hereford Fatface :)
19 kwietnia 2023
Odpowiedź od FatFace - HEREFORD 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Love Fatface ❤️
I love Fatface! You are my go to store for most of my clothes. I buy in the sales so tend to buy out of season clothes as they are generally a bit too expensive for me otherwise.
19 kwietnia 2023
Odpowiedź od FatFace - HEREFORD 2
Thank you so much for your 5* review, this is exactly what we love to hear from our wonderful customers! Have a lovely day - BP
Excellent customer service ⭐️
19 kwietnia 2023
Odpowiedź od FatFace - HEREFORD 2
Good afternoon, Janine
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the service you received. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Odpowiedź od FatFace - HEREFORD 2
Hello Suzanne, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Very positive experience with helpful…
Very positive experience with helpful assistants.
9 lutego 2023
Odpowiedź od FatFace - HEREFORD 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Odpowiedź od FatFace - HEREFORD 2
Good afternoon, Abi
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Hereford store.
Take care, JB
Staff very helpful and managed to get…
Staff very helpful and managed to get what I wanted thank you
17 marca 2023
Odpowiedź od FatFace - HEREFORD 2
Hello Christopher,
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! KS
Plenty of choice and friendly staff
31 grudnia 2022
Odpowiedź od FatFace - HEREFORD 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - HEREFORD 2
Good afternoon, Alison
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Hereford store.
Take care, JB
Excellent service..
6 października 2022
Odpowiedź od FatFace - HEREFORD 2
Thanks for your review! We are committed to give 100% to all of our customer at all times. - RS
Such a lovely top.
I am so pleased with my Harper top.The colour is lovely . it looks very smart and can be worn as a dress or as a tunic, with trousers.lovely weight for Autumn.
4 października 2022
Odpowiedź od FatFace - HEREFORD 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a lovely day!
EP
Excellent customer service & quality…
Excellent customer service & quality items, staff are always friendly and shops are immaculate
4 września 2022
Odpowiedź od FatFace - HEREFORD 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Friendly Staff
Staff are lovely
Always friendly and happy to give support
A nice experience well done Hereford
31 sierpnia 2022
Odpowiedź od FatFace - HEREFORD 2
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Herefore store - this is great to hear. Take care, KC
Staff very helpful and friendly
Staff very helpful and friendly. Didn’t have what I wanted in store but directed me online where I purchased my top. Very pleased with purchase.
29 sierpnia 2022
Odpowiedź od FatFace - HEREFORD 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
White broderie maxi skirt
Very happy with my maxi skirt.First order size 10 was too big,returned and refunded fairly quick.New order size 8 fits perfectly.
27 sierpnia 2022
Odpowiedź od FatFace - HEREFORD 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
The staff at the hereford store are very polite and helpful couldn't have wished for more.
18 sierpnia 2022
Odpowiedź od FatFace - HEREFORD 2
Good Afternoon Colleen
Thank you for your recent review.
I am so pleased to hear of your recent experience in our Hereford store. Please be assured that this will be passed onto the crew member involved for you.
Have a lovely Afternoon.
EP
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.