I was able to find three new tops for myself during the promotion (20% off I think) and the shop was well organised, I was able to try the tops on first. The sales assistant was cheerful and friendly... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit B The Orchards Centre, RH16 3QH Haywards�Heath, West Sussex, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Found what I was looking for online, easy to order with a very quick delivery time. Item arrived but much too big so ordered two sizes down - took original jacket back where there was no problem gett... Zobacz więcej
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There was 2 young lady assistants when I last shopped in store. Both where absolutely brilliant very happy to help and with a lovely smile 😊 which our days is unusual. The whole shop floor was very... Zobacz więcej
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Bought item online through M&S, unfortunately too big and sold out. Looked up Fatface site and found correct size at discounted price. Dispatched swiftly and delighted with purchase. Staff at Fatface... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit B The Orchards Centre, RH16 3QH, Haywards�Heath, West Sussex, Zjednoczone Królestwo
- 01444 416504
4,8
Doskonała
151 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good products with a good online and store experience
Great overall experience, I bought a couple of the Woodside Slub Cotton Henley long sleeve tops . They were quickly delivered to my local FF store and the collection process was very smooth with helpful staff.
Love the quality, colour and fit of the tops , very comfortable and stylish.
9 maja 2024
Opinia niezależna
Odpowiedź od FatFace - HAYWARDS HEATH
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I couldn’t love the Haywards Heath store more…
I visited the Haywards Heath store today and as always the service from the crew is awesome! They are friendly approachable and know their stuff! I have been a long time Fatface wearer and that won’t change. Season after season i always find a new love!
15 maja 2024
Opinia niezależna
Odpowiedź od FatFace - HAYWARDS HEATH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such lovely experiences at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Didn’t disappoint!
First time buying online from Fat Face, and didn’t disappoint! Beautifully packaged; I picked up from the store and was offered the opportunity to try on before taking home. I didn’t, but everything was absolutely fine.
23 kwietnia 2024
Odpowiedź od FatFace - HAYWARDS HEATH
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
Odpowiedź od FatFace - HAYWARDS HEATH
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have received your order quickly! We hope you love it and we look forward to welcoming you back soon.
Take care. - LA
Helpful and friendly staff
Helpful and friendly staff. Love the clothes and they're even better when there's a sale on!
25 kwietnia 2024
Odpowiedź od FatFace - HAYWARDS HEATH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Pleased with what I brought
Not great customer service, because the ladies there seemed to mind their own business but we found what we wanted and bought it.
30 marca 2024
Odpowiedź od FatFace - HAYWARDS HEATH
Good morning,
Thank you for leaving your review.
I am pleased that you were able to find what you were looking for. I am saddened that the crew were not able to be as helpful as you may have hoped for so I will be sure to raise this with them for review.
All the best, MM
Great wardrobe staple.
Love the top. A really good staple, and was hoping the white one would be in the offer but it wasn’t. Just wish the click and collect was a bit quicker as it was a long wait.
28 marca 2024
Odpowiedź od FatFace - HAYWARDS HEATH
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Odpowiedź od FatFace - HAYWARDS HEATH
Good Morning Karen,
Thank you for taking the time to leave us a review!
We love to hear such positive feedback in regards to your recent order with us! We hope you love your new items and we look forward to welcoming you back soon.
Kind Regards, JW
Excellent polite helpful staff
24 marca 2024
Odpowiedź od FatFace - HAYWARDS HEATH
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have received great customer service from our staff! We look forward to welcoming you back soon.
Take care. -GM
Popped in on a whim…
Popped in on a whim as I saw some gorgeous spring-like colours in the window. Fell in love with a sweatshirt which wasn’t in my size. One of the staff members informed me that my size had just been returned/exchanged by another customer about an hour earlier. It hadn’t been put back out on the shop floor yet. It was a breath of fresh air to talk to a polite and helpful member of staff who showed initiative and good common sense. Well done Fat Face.
26 marca 2024
Opinia niezależna
Odpowiedź od FatFace - HAYWARDS HEATH
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Odpowiedź od FatFace - HAYWARDS HEATH
Good Afternoon Jackie,
Thank you for taking the time to leave us a review!
I am so happy to hear you are loving the quality of our clothing, we appreciate your kind words so much!
We cannot wait to be welcoming you back soon!
Kind Regards, JW
I love shopping at Fatface
I love shopping at Fatface. The staff are always friendly and provide excellent customer service. The clothes are of really good quality and last for ages
26 stycznia 2024
Odpowiedź od FatFace - HAYWARDS HEATH
Hello Julie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent quality and well priced
Excellent quality and well priced . Shopping online and help in shop also excellent.
10 stycznia 2024
Odpowiedź od FatFace - HAYWARDS HEATH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great customer service and very…
Great customer service and very efficient on returns .
6 stycznia 2024
Odpowiedź od FatFace - HAYWARDS HEATH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely team in Haywards Heath
Lovely team in Haywards Heath. Eye catching clothes. Good range of available sizes. Bed socks are amazing!
18 grudnia 2023
Odpowiedź od FatFace - HAYWARDS HEATH
Hello Brian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always a pleasure to shop in the…
Always a pleasure to shop in the Haywards Heath branch the staff are always very pleasant and helpful.
15 grudnia 2023
Opinia niezależna
Odpowiedź od FatFace - HAYWARDS HEATH
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Haywards Heath store to be so helpful and pleasant. I will be sure to pass on your lovely comments to the team.
Take care, MM
Faultless FF transaction
Faultless FF transaction:
You order a product on line (convenient) for collection at local store (convenient)
FatFace tells you when the item is ready for collection
You collect the product from the local store
Perfect!
6 grudnia 2023
Odpowiedź od FatFace - HAYWARDS HEATH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Amazing very helpful lady at your…
Amazing very helpful lady at your Haywards Heath branch.
Was able to order my coat as didn't have my size at shop.
Delivery was really quick
26 listopada 2023
Odpowiedź od FatFace - HAYWARDS HEATH
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Lovely top
Online ordering was very simple, collected in store so no delivery charge. Top, lovely soft cotton and true to size.
28 listopada 2023
Odpowiedź od FatFace - HAYWARDS HEATH
Good Afternoon Sarah,
Thank you for taking the time to leave us a review!
I am so happy to hear about your instore shopping experience, aswell as your online experience! it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.
Kind Regards, JW
Great service altogether
24 listopada 2023
Odpowiedź od FatFace - HAYWARDS HEATH
Good afternoon, FatFace customer.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our store.
Take care, JB
Doświadczenie Trustpilot
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