I had a great experience at the FatFace Great Malvern store. The shop is always well-presented, clean, and welcoming, with a lovely autumn range to browse. The staff, including Emily, Mikey, Maggie, a... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację89/91 Church Street, WR14 2AE Great�Malvern, Worcestershire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Lovely clothes that fit well, are good quality and are a reasonable price. At 5ft 2ins I find the styles and sizing just right. The staff in the store are exceptionally friendly and helpful, which add... Zobacz więcej
Reakcja na opinię
I'm fortunate to have a local Fatface shop. Staff always friendly and helpful. If they don't have the item I want in stock, it can be ordered and delivered to them, for free. The only drawback can be... Zobacz więcej
Reakcja na opinię
The staff at the Malvern shop are always so warm and welcoming. The manager, a lovely smiley chap, goes always above and beyond to help you and there is a friendly atmosphere at all times. Other... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
89/91 Church Street, WR14 2AE, Great�Malvern, Worcestershire, Zjednoczone Królestwo
- 01684 569076
4,9
Doskonała
98 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Friendly staff
Friendly staff, easy pickup (and amazingly on the sale rack exactly the tankini pants that were missing from the online selection I had ordered).
The swimwear I had ordered was also perfect so I won't be sending anything back!
24 sierpnia 2023
Odpowiedź od FatFace - GREAT MALVERN
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
The ordering was easy.
The ordering was easy.
The sizing was accurate.
The staff were helpful.
Very efficient service
25 sierpnia 2023
Odpowiedź od FatFace - GREAT MALVERN
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Very pleasant staff when I went to…
Very pleasant staff when I went to collect my order from my local store in Malvern
18 sierpnia 2023
Odpowiedź od FatFace - GREAT MALVERN
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Always friendly and helpful staff in…
Always friendly and helpful staff in the Great Malvern store. Highly recommended, thank you 🙂
18 sierpnia 2023
Odpowiedź od FatFace - GREAT MALVERN
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Odpowiedź od FatFace - GREAT MALVERN
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. - RS
Recent hoodie purchase and collection
I was notified promptly by the store about a sudden closure due to very sad, unforseen circumstances and their apologies were given, despite it being beyond their control. Upon collection - staff in store were very polite and friendly.
10 sierpnia 2023
Odpowiedź od FatFace - GREAT MALVERN
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
The Malvern shop has a really friendly…
The Malvern shop has a really friendly and engaged manager and staff. They make you want to buy lol and make purchasing pleasant. Thanks
30 czerwca 2023
Opinia niezależna
Odpowiedź od FatFace - GREAT MALVERN
Hi Robert
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order and excellent customer service
Easy order process and prompt delivery to our local shop in Great Malvern. The manager deserves a special mention for his excellent customer service delivery. He is definitely a great asset to Fat Face.
3 maja 2023
Odpowiedź od FatFace - GREAT MALVERN
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Odpowiedź od FatFace - GREAT MALVERN
Hi,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received in store. We hope you enjoy your new purchase.
Have a great day!
JH
The assistants in the shop were helpful…
The assistants in the shop were helpful understanding and patient as due to condition selecting footwear is problematic, but I came away with 2 pairs which is extremely good for me and thanks to their help.
On a more general not please no more plastic hangers!!!
29 marca 2023
Odpowiedź od FatFace - GREAT MALVERN
Hello Brain, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great laid out store and happy staff
8 grudnia 2022
Odpowiedź od FatFace - GREAT MALVERN
Hi Andy, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - GREAT MALVERN
Thank you for your 5* review! We are happy to hear of your positive shopping experience and we are looking forward to welcoming you back soon! - RS
My favourite shop
My favourite shop! Staff really helpful and friendly in the Malvern branch. We'll done!
28 października 2022
Odpowiedź od FatFace - GREAT MALVERN
Good afternoon, Alison
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Great Malvern store.
Take care, JB
Customer service was excellent
Customer service was excellent, found exactly what I was looking for thanks to India and the rest of the team who were all incredibly friendly. A great shopping experience, would recommend popping in.
23 października 2022
Opinia niezależna
Odpowiedź od FatFace - GREAT MALVERN
Good afternoon, Christopher
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Great Malvern store.
Take care, JB
Staff at my local shop are always very…
Staff at my local shop are always very welcoming and helpful. A pleasure to go into store.
4 października 2022
Odpowiedź od FatFace - GREAT MALVERN
Thank you for your lovely review. We are always 100% committed to providing a fantastic service to all customers. This information will be sent over to our crew in store :) - RS
Great service and beautiful clothing!
I bought my jumper on line. It arrived quickly and was beautifully packaged.
Sadly much too big otherwise lovely!
No problem with the return process and the smaller replacement also arrived sooner than expected and was lovely and the great quality I have come to expect from Fatface clothing. Thank you!
28 sierpnia 2022
Odpowiedź od FatFace - GREAT MALVERN
Hi Linda, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Travis and his team are exceptional and…
Travis and his team are exceptional and are always hugely welcoming and helpful. They clearly know the brand well, their shop well and their customers including the regular ones! Always a pleasure shopping in this store.
26 sierpnia 2022
Odpowiedź od FatFace - GREAT MALVERN
Hi Lisa, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My friendly local Fatface!
It's my local Fatface, and I bob in whenever I'm passing to see what's new on the hangers. I'm always greeted in a friendly way. Staff offer help when needed, but are never intrusive or pushy.
5 sierpnia 2022
Odpowiedź od FatFace - GREAT MALVERN
Good Morning,
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours!
Have a great day! KS
Very easy transaction
Very easy transaction, goods arrived quickly & exactly as described.
4 lipca 2022
Odpowiedź od FatFace - GREAT MALVERN
Hi Deborah, Thank you so much for your review and I hope you have a lovely day! - ES
Wallet
The product was slightly delayed in being delivered by everi but it did eventually come that's why I gave the 4 stars instead of 5.
14 czerwca 2022
Odpowiedź od FatFace - GREAT MALVERN
Hi Sophie
Thank you for taking the time to leave a review. It is lovely to hear that you are happy with your item. I am sorry to her that it was delayed slightly - I will certainly feed this back.
If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm and we can assist you further.DW
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.