I love Fat Face, just love it. I have purchased a LOT of clothes from them for me as well as my husband and other family members for a number of years. The quality is great, styles suit all age groups... Zobacz więcej
Reakcja na opinię
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I returned a jacket, bought last year but one which had strange patches on it when I washed in a cool wash. The staff were very helpful and offered a credit note.
Reakcja na opinię
Very easy ordering and easy return in store, but the jeans were described as mid rise and were SO high waisted I didn’t even bother to try them on. Collected and returned within 5 mins
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What a fantastic customer experience at the Godalming store! Jessie & her team are so friendly, helpful & knowledgeable. Jessie knows the stock so well, & showed me pieces I’d not noticed and helpe... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
54/56 High Street, GU7 1DY, Godalming, Surrey, Zjednoczone Królestwo
- 01483 527549
4,8
Doskonała
127 recenzji
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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic quality and styles. Excellent service as always from Jess…
Excellent service as always from Jess and her team. Made 3 purchases and had the help I needed with sizes.
16 sierpnia 2022
Odpowiedź od FatFace - GODALMING
Hello Sally
Thank you so much for taking the time to leave us a 5* review.
Your lovely feedback is very much appreciated and has been passed on to the store.
We hope you are happy with your new purchases.
Have a lovely day! TG
Lovely clothes, lovely shop!
I love FatFace clothes, especially shopping in the Godalming store, which is such an asset to the High Street. Excellent service from manager, Jess and and assistant manager, Kelly who are always so helpful.
26 lipca 2022
Opinia niezależna
Odpowiedź od FatFace - GODALMING
Hi there, thank you for your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Efficient and good quality
25 lipca 2022
Odpowiedź od FatFace - GODALMING
Hi Denise, thank you for your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Shorts
Shorts were for my fiancé who loved them. Great service from Fat Face as always. Love love love this company and their clothing
5 lipca 2022
Odpowiedź od FatFace - GODALMING
Good morning,
Thank you for leaving us this review. It's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours! - ES
Great Gang Godalming!
I shop at your Godalming store regularly, love the clothes for both me and my 6 year old boy. The team here are fab, super helpful and friendly. Jess especially - thank you for your patience and advice!
26 czerwca 2022
Opinia niezależna
Odpowiedź od FatFace - GODALMING
Good Afternoon
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Godalming store. Please be assured that this will be passed onto the crew members involved.
EP
Great experience
Kelly at my local Godalming store was so helpful ordering my items for me. She also gave some lovely colouring sheets to my son for their window.
21 czerwca 2022
Opinia niezależna
Odpowiedź od FatFace - GODALMING
Good afternoon :)
I am so happy to read what a positive experience you had in the Godalming store. I will be sure to pass this on to the wonderful team.
Have a great afternoon DW
FatFace store in Godalming is one of…
FatFace store in Godalming is one of the best to shop.....such variety of colours and styles for ALL ages, good changing rooms and super friendly assistants who are very helpful.
The quality of the clothing, linen, organic cotton and all natural fibres is amazing.
It's a treasure chest for me as I shop all year round in FatFace and look forward to the new collections every time. 10/10 Well done FatFace 👏
31 maja 2022
Odpowiedź od FatFace - GODALMING
Hi Sue,
Thank you for taking the time to leave your review. It is great to hear such positive feedback about our Godalming Store. I will be sure to pass this on to the team there.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EG
Friendly and helpful service received.
3 maja 2022
Odpowiedź od FatFace - GODALMING
Good Morning Kirstin
Thank you for your 5* review and for sharing your recent experience in our Godalming store. Please be assured that this will be passed onto the crew members involved for you.
Have a great week!
- EP
Visited your Godalming store
Visited your Godalming store. Staff couldn't have been more helpful. Good sized store and well stocked. Very happy to recommend.
19 kwietnia 2022
Odpowiedź od FatFace - GODALMING
Hi Andrea
Thank you for taking the time to leave a review. It was great to hear that you had a wonderful in store experience at our Godalming store. I will be sure to pass on the feedback.
Best Wishes DW
In store and online FatFace always…
In store and online FatFace always delivers excellent customer service. Not every style or design is to my personal taste, but those pieces that I have fallen in love with wear and wash well and most importantly, feel comfortable against my skin. Online deliveries are fast and any returns dealt with efficiently too. My preference is for organic cotton items and have found some beautiful pieces in their range.
1 kwietnia 2022
Odpowiedź od FatFace - GODALMING
Hi Kim
Thank you for awarding us with 5 stars. We welcome your warm positive feedback. Thank you for your loyalty, enjoy your latest purchases and I hope your day is going well. MJ
Odpowiedź od FatFace - GODALMING
Good Afternoon Nimmitha,
Thank you for your 5 star review. Hope you have an amazing rest of your Thursday! -KC
I ordered some V canvas shoes
I ordered some V canvas shoes and did not receive them. Got onto customer services in fat face and they looked into it for me. After three days they messaged me to say that the delivery company had no recognition of the order. They ordered me another pair and I did receive it very quickly. I am so happy with the canvas shoes as they are a birthday present for my daughter. I cannot fault at all the shares all the service I had from customer services and I thank them very much.
1 lutego 2022
Odpowiedź od FatFace - GODALMING
Good Morning Beverley,
Thank you for your 5* review. I am so sorry for the inconvenience that was caused here but I am so pleased to hear that we were able to get this all sorted for you in the Godalming branch.
I hope you have a wonderful day. -CA
Odpowiedź od FatFace - GODALMING
Hi, glad to hear that your shopping experience was such a good and positive one and thank you for the review. LM
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