The staff are always so friendly welcoming and helpful. The clothes I bought are of excellent quality and it is so good to see feminine colours and patterns that I like!
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Lokalizacja
Zmień lokalizacjęUnit 14 The Valley, Evesham Country Park, WR11 4TP Evesham, Worcestershire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Usually shop in store, was away so ordered online to pick up at my local store. Easy ordering and kept informed of progress, picked up and helpful staff at Evesham store helped me with another purchas... Zobacz więcej
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That not quite true that I choose the next store as my email clearly stated’ Good news, your parcel is in our Evesham store ready for collection. Then it continues saying ‘ if collecting from a Next... Zobacz więcej
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Well popped into the Evesham store for shorts and came out with a skirt and shirt ! Anna and Sharon were brilliant. They helped with ideas and different garments. It was like having a personal shop... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit 14 The Valley, Evesham Country Park, WR11 4TP, Evesham, Worcestershire, Zjednoczone Królestwo
- 01386 443928
4,8
Doskonała
119 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had reason to ring customer services…
I had reason to ring customer services who were very helpful and the assistant in store when I went to collect my order was extremely pleasant.
8 grudnia 2023
Odpowiedź od FatFace - EVESHAM
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good Quality Clothing
I was able to order online and collect from my local store free of charge!
27 listopada 2023
Odpowiedź od FatFace - EVESHAM
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Ordered on line and returned to a store…
Ordered on line and returned to a store Easy to do. Staff were very pleasant.
23 listopada 2023
Odpowiedź od FatFace - EVESHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I often go to the Evesham store
I often go to the Evesham store. Lisa and her co-workers are always very cheerful and friendly. They let you browse and try things on but are there if you need help. It's such a nice atmosphere there and you don't feel rushed, which usually means I end up buying several things.
22 listopada 2023
Odpowiedź od FatFace - EVESHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Really quick delivery
Really quick delivery, cardigan gorgeous - colour, fit and feel!
14 listopada 2023
Odpowiedź od FatFace - EVESHAM
Hi Joanne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Never arrived and no money back
9 listopada 2023
Odpowiedź od FatFace - EVESHAM
Good Afternoon Carol,
Thank you for taking the time to leave us a review!
I am sorry to hear you have not yet received your order. I can see you have spoken to a member of our customer service team and they have informed you further on your order.
If you have any further questions then please do get back in touch on our email customerservices@fatface.com.
Again, I apologise for any inconvenience this has caused.
Kind Regards, JW
Brilliant service & product just as…
Brilliant service & product just as perfect as expected
30 października 2023
Odpowiedź od FatFace - EVESHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great clothes and great staff
16 października 2023
Odpowiedź od FatFace - EVESHAM
Hello Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The assistant couldn’t have been more helpful.
I had an issue with an item previously bought.
The lady who was serving me went out of her way to sort out the problem and managed to find a replacement in some older stock.
I was delighted as had loved the item.
30 września 2023
Odpowiedź od FatFace - EVESHAM
Thank you for your 5* review regarding your recent visit to our Evesham store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Easy to order and easy to return.
24 września 2023
Odpowiedź od FatFace - EVESHAM
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your recent order and that you found ordering and returns easy to navigate.
All the best, MM
Odpowiedź od FatFace - EVESHAM
Hi Anna
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very efficient service for delivery to…
Very efficient service for delivery to your Evesham Country Park shop. Young ladies who served me were delightful! The skirt I ordered is fabulous.
6 września 2023
Odpowiedź od FatFace - EVESHAM
Hello Julie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very friendly and helpful
31 sierpnia 2023
Odpowiedź od FatFace - EVESHAM
Hi Lynn, it's lovely to hear that our Evesham staff provided such a good service when you collected your order! I hope you love your new jeans, and we can't wait to welcome you back in the future. Take care, CD
I received a gift card a few years ago…
I received a gift card a few years ago and managed to mislay it ! When I eventually found the card I tried to use it within store ! It didn’t work, this was due to it being just out of date. The store manager said that as the card had never been used and by phoning fat face customer service they would reactivate it. When phoning fat face they said “tough” it was out of date and the £30 was gone !!! I will never give anyone a gift card again as cash will ever go out of date. I’m appalled that they can basically steal your money and not offer any recompense. Discussed 😡😡
4 września 2023
Opinia niezależna
Odpowiedź od FatFace - EVESHAM
Good Morning Craig,
Thank you for taking the time to leave us a review.
I am sorry to hear you are not happy with the service you have received. However, it is stated in our terms and conditions that gift cards are only valid for 24 months, after this they become expired and funds will be lost. You can find more information on this on the link below.
https://www.fatface.com/help-centre/frequently-asked-questions.html
I do apologise for any inconvenience caused. If you have any further questions or feedback then please do feel free to email us on customerservices@fatface.com or call us on 033 0124 0000.
Kind Regards - JW
Great product super service
23 sierpnia 2023
Odpowiedź od FatFace - EVESHAM
Hi Owen, thank you for your kind words! We're glad that these shorts were to your liking. I'll make sure the staff at our Evesham branch know what superstars they are! Take care, CD
In store collection
Ordered online and opted for free in store collection. It was simple, efficient and hassle free, will definitely do this again if my order is below the free postage threshold. In store staff are efficient and friendly.
19 sierpnia 2023
Odpowiedź od FatFace - EVESHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Straightforward and friendly service
Straightforward and friendly service, free delivery to shop, hardcopy of receipt and e-receipt
11 sierpnia 2023
Odpowiedź od FatFace - EVESHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Good quality clothes
Good quality clothes, nice clean shop, friendly staff. I was served by a lady in the Ruby crew and was very helpful and pleasant, I will definitely shop there again
13 sierpnia 2023
Opinia niezależna
Odpowiedź od FatFace - EVESHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great service at the Evesham store
Popped into the Evesham store to buy a new season dress but they had all sale goods on show. Asked a lovely assistant if they had the dress and she found it in the storeroom for me.
9 sierpnia 2023
Odpowiedź od FatFace - EVESHAM
Thank you for your review. We deeply appreciate your comments! We will share with our little darlings in store 🤩 - RS
The staff were very friendly
The staff were very friendly, and helpful. Service was quick and uneventful. Always good service in fat face store?
8 sierpnia 2023
Odpowiedź od FatFace - EVESHAM
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! -SK
Doświadczenie Trustpilot
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