I purchased 2 lovely shirred tops for the Summer from FatFace Fort Kinnaird. Gorgeous colours and superb quality. I found it easy to find what i was looking for and the staff were, as always, very fr... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Saw an item online, went to large FF shop at Fort Kinnaird Edinburgh to try on before purchasing. Not stocked. Bought online for next day collection. Took 4 days to arrive. Item is great but I'm fed u... Zobacz więcej
Reakcja na opinię
I recently purchased dress from Fat Face and I'm so impressed! The is even more vibrant in person, and the material feels luxurious against my skin. It has a beautiful a pockets. The fit is perfect... Zobacz więcej
Reakcja na opinię
I had to return a pair of jeans ordered online. I returned them to store without charge. Excellent fast and friendly customer service. I then ordered a different pair online and click and collect serv... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit F9 Fort�Kinnaird, EH15 3RH, Edinburgh, Lothian, Zjednoczone Królestwo
- 01316 691035
4,6
Doskonała
169 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od FatFace - EDINBURGH FORT KINNAIRD
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I went into the shop to get some…
I went into the shop to get some trousers and the staff where very helpful would definitely go back
7 listopada 2023
Odpowiedź od FatFace - EDINBURGH FORT KINNAIRD
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Very helpful friendly staff
4 listopada 2023
Odpowiedź od FatFace - EDINBURGH FORT KINNAIRD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Top quality of kids clothing I've…
Top quality of kids clothing I've bought so far, watches well and looks good on my son. I'll continue to buy from FatFace. Also customer services at the Edinburgh Fort Kinnaird is top notch (keep it up).
22 października 2023
Odpowiedź od FatFace - EDINBURGH FORT KINNAIRD
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Quality item, bargain price, excellent customer service
I had to return a pair of jeans ordered online. I returned them to store without charge. Excellent fast and friendly customer service. I then ordered a different pair online and click and collect service was again faultless. Bonus-second pair excellent quality and fit and also a bargain with a big discount.
16 października 2023
Odpowiedź od FatFace - EDINBURGH FORT KINNAIRD
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Exceptional quality
I always buy most of my clothes from Fat Face because the quality is outstanding. The price is reasonable and the selection of different patterns and designs is exceptional.
13 października 2023
Odpowiedź od FatFace - EDINBURGH FORT KINNAIRD
Hi Glenda
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Have not been notified if my order has…
Have not been notified if my order has arrived in store. It’s 1 week since I ordered
2 października 2023
Odpowiedź od FatFace - EDINBURGH FORT KINNAIRD
Good morning Carrie, thank you for taking the time to leave a review.
We are sorry to hear that you haven't received your order just yet. We understand you placed it some time ago.
I have emailed you separately to resolve the matter.
All the best, LB
Odpowiedź od FatFace - EDINBURGH FORT KINNAIRD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Odpowiedź od FatFace - EDINBURGH FORT KINNAIRD
Hi Wilma, thanks for reviewing. We're hope your son loves his new hoodie! Take care, CD
Odpowiedź od FatFace - EDINBURGH FORT KINNAIRD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Helpful staff
I received my online order very swiftly, staff were very helpful when l called as l deleted my email by mistake and wasn’t sure it had arrived. Dress is lovely and fantastic to get it in two lengths,
22 sierpnia 2023
Odpowiedź od FatFace - EDINBURGH FORT KINNAIRD
Good afternoon, Heather
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Edinburgh Fort Kinnaird store.
Take care, JB
Fat Face have a good selection of well priced items.…
Fat Face have a good selection of well priced items. Their sales are good, the staff are friendly and the shop is well laid out. The click and collect option is good.
15 sierpnia 2023
Odpowiedź od FatFace - EDINBURGH FORT KINNAIRD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Great selection & good quality clothes…
Great selection & good quality clothes and managed to pick up a few items in the sale 👌
Pleasant & helpful as always and good to be served by happy, chatty staff . X
17 sierpnia 2023
Odpowiedź od FatFace - EDINBURGH FORT KINNAIRD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Odpowiedź od FatFace - EDINBURGH FORT KINNAIRD
Hello Mrs Brown,
Thank you for your feedback. I am so sorry for the delay with your order.
You will receive an email shortly to advise a few options for you, with the view to get this resolved quickly for you.
I do apologise for any inconvenience that this delay has caused and thank you for your patience whilst we looked into this for you.
Take care - KS
Easy to order on line free pick up from…
Easy to order on line free pick up from store within 48 hours
2 sierpnia 2023
Odpowiedź od FatFace - EDINBURGH FORT KINNAIRD
Good Morning Patricia, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care - JW
As usual the staff were excellent…
As usual the staff were excellent always eager to help very polite
4 sierpnia 2023
Opinia niezależna
Odpowiedź od FatFace - EDINBURGH FORT KINNAIRD
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
Odpowiedź od FatFace - EDINBURGH FORT KINNAIRD
Hi Janice
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The store is so well laid out and never…untidy
The store is so well laid out and never have to rake on the rail for my size well tended to . I am scared walking in as I know I always buy from the store . However not scared enough to stop going staff are always polite and helpful the clothes speak for themselves so no pressure sales which is great . Mwardrobe is practically all fat face as they are so comfort to wear
4 maja 2023
Odpowiedź od FatFace - EDINBURGH FORT KINNAIRD
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! Your feedback will be fed back to our amazing team in store 😍 - RS
Staff were very helpful and store not…
Staff were very helpful and store not clutter like some.
Some clothes are very high to reach but staff on hand to help.
8 maja 2023
Odpowiedź od FatFace - EDINBURGH FORT KINNAIRD
Hi Esther
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Order online
Order online, collected from the shop, great item, good price, no hassle, everything went smoothly.
29 kwietnia 2023
Odpowiedź od FatFace - EDINBURGH FORT KINNAIRD
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.