Good online service. Easy to return if needed. Some really nice clothing this season. My only quibble would be that any dress that has a bust line is for women with small chests! Unfortunate as I... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Just bought several items in the sale and returned a few as not suitable. Online service easy to use with free delivery to store. My local store staff are efficient polite and friendly. I only ever bu... Zobacz więcej
Reakcja na opinię
Fabulous clothes, attractive shirt designs. as well a socks. The staff in your shops most recently Dorking branch, are always courteous, knowledgeable, personable and helpful. The only small... Zobacz więcej
Reakcja na opinię
I order from Fatface regularly. When free delivery on offer I have parcels delivered to home, which is great however, works just as well if delivered to my most local store. I then try it on at the st... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
115/117 High Street, RH4 1AL, Dorking, Surrey, Zjednoczone Królestwo
- 01306 887685
4,6
Doskonała
56 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Generally good
Good online service. Easy to return if needed. Some really nice clothing this season. My only quibble would be that any dress that has a bust line is for women with small chests! Unfortunate as I found two really nice dresses!
6 czerwca 2026
Odpowiedź od FatFace - DORKING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great dress comfortable
Easy comfortable dress to wear fits well ordered my size and its spot on. I ordered 2 dresses and gave one to my mum she's 85 and looks great on her too
8 maja 2026
Odpowiedź od FatFace - DORKING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality and well priced
Easy to order and be delivered to a local store. Well packaged. Very nice quality jacket.
17 maja 2026
Odpowiedź od FatFace - DORKING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Just bought several items in the sale…
Just bought several items in the sale and returned a few as not suitable. Online service easy to use with free delivery to store. My local store staff are efficient polite and friendly. I only ever buy in the sale as prices are too high hence 4 stars but quality clothing
27 kwietnia 2026
Odpowiedź od FatFace - DORKING
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very pleased with my waterproof coat
I ordered the chocolate brown waterproof jacket online as it wasn’t available in my local store but I did collect it from there. I was pleased with the service as it arrived quickly. It’s a great fit and has proved to be completely waterproof. I love the fleece lining, the longer length and the high collar that helps to keep out the cold blasts.
12 stycznia 2026
Odpowiedź od FatFace - DORKING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always a friendly welcome from helpful…
Always a friendly welcome from helpful staff. A good range of stock as well.
17 grudnia 2025
Odpowiedź od FatFace - DORKING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy returns service
My returns item was delt with very efficiently by the friendly member of staff. Thank you.
21 października 2025
Odpowiedź od FatFace - DORKING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - DORKING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good adverts
Good adverts , easy to collect from shop.
Good seasonal theme to these Xmas presents .
10 października 2025
Odpowiedź od FatFace - DORKING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great staff in Dorking store
Great staff in Dorking store.
Polite. Helpful and knowledgeable.
Refunds very easy too.
8 września 2025
Odpowiedź od FatFace - DORKING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I bought from The Fatface Sale online…
I bought from The Fatface Sale online and the whole experience was great. They kept me in touch about deliveries to a Fatface shop, which was free. The whole online experience was great. I love the jumpers/tshirts, and the price in the sale!
20 sierpnia 2025
Odpowiedź od FatFace - DORKING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I'm always shopping at fat face I think the quality is excellent.
Bought a hat amazing price picked it up in the shop nice and easy .
Barry.
21 sierpnia 2025
Odpowiedź od FatFace - DORKING
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fabulous clothes
Fabulous clothes, attractive shirt designs. as well a socks.
The staff in your shops most recently Dorking branch, are always courteous, knowledgeable, personable and helpful.
The only small omission I have noted is that there is no longer a spare button inside the shorts. as there was in the previous pair of shorts.
Thanks Richard
3 czerwca 2025
Odpowiedź od FatFace - DORKING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and quick to deliver
15 maja 2025
Odpowiedź od FatFace - DORKING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
mens shorts
Ordered online and collected with no problems.
Look good. Staff polite and friendly
14 maja 2025
Odpowiedź od FatFace - DORKING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely Cardigan
It was easy to find on the website and order. Communication to inform me it had arrived was great so I knew when to collect it. Cardigan was exactly as described and I love the quality and look of it. I would recommend it.
13 kwietnia 2025
Odpowiedź od FatFace - DORKING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - DORKING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - DORKING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Can’t exchange!
So I ordered a 12 online with a discount, it was a bit big so went into a store to exchange and they said I couldn’t do it. They would have to refund the jumper and then pay full price for the exchange. I was so annoyed that I decided not to bother and not worth the full price!
8 grudnia 2024
Odpowiedź od FatFace - DORKING
Thank you for taking the time to leave your review. It's disappointing to hear that you weren't able to exchange the jumper as you hoped. We value your feedback and will use it to improve our customer experience. Take care, LE
Odpowiedź od FatFace - DORKING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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