Always love everything about Fat face, it never disappoints. I’m always spoilt for choice. The quality is so good, the designs lovely and washes so well. I have garments from 6-7 years ago and they s... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Purchased a shirt in store. Had it a week liked it so much went to buy another one. Non in stock. Went online, easy to find, ordered, asked for delivery into my local store. Delivered within 2 days. E... Zobacz więcej
Reakcja na opinię
Great quality beautiful clothes, not cheap, but not too expensive either. Order on line or shop in store, if you're not spending over the limit for free postage, have it delivered to your local sto... Zobacz więcej
Reakcja na opinię
online order process was good, unfortunately I did not recieve and email or text to say my item was in for collection at the store. So eventually I just went to the store where they said there wasn't... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
14 South Street, DT1 1BS, Dorchester, Dorset, Zjednoczone Królestwo
- 01305 757459
4,5
Doskonała
116 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had an email to say it was ready to…
I had an email to say it was ready to pick up from store after a certain time, however, it was not. I will have to make another journey into town which is not easy and wasted time and money. Staff were not overly helpful.
6 grudnia 2025
Odpowiedź od FatFace - DORCHESTER 2
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Waiting for my order
I ordered 3 items online to collect from my local store. One email to say items were delayed and I would be notified when they are ready for collection. I'm still waiting to collect?
4 grudnia 2025
Odpowiedź od FatFace - DORCHESTER 2
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Odpowiedź od FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order from an extensive range…
Easy to order from an extensive range of Sale stock at excellent discount prices
Two pairs of excellent Boots
3 lipca 2025
Odpowiedź od FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant early heads up about the sale…
Brilliant early heads up about the sale , bought a few items , were delivered to store in a time stated
1 lipca 2025
Odpowiedź od FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great company to deal with
Great company to deal with. Never had a problem. Always easy to use website and courteous staff in their shops.
18 czerwca 2025
Odpowiedź od FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really easy to collect from the store
Really easy to collect from the store, helpful staff and I got to look at the clothes in the shop. Great product
6 maja 2025
Odpowiedź od FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
Quick and easy service.
Notified of progress by email. Item arrived at local branch on time. Saved me paying postage.
21 marca 2025
Odpowiedź od FatFace - DORCHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - DORCHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - DORCHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My order took much longer than…
My order took much longer than anticipated and this was exacerbated by it initially having been sent to the wrong branch for collection.
12 grudnia 2024
Odpowiedź od FatFace - DORCHESTER 2
Thank you for taking the time to leave your review. I am sorry to hear that your order was significantly delayed. I understand this is disappointing.
I will be sure to have this looked at with our warehouse.
Take care, LE
Usual service from FatFace
I bought a T'shirts for my grandson and picked it up from your Dorchester store. I was kept up to date with its arrival time and the staff in Dorchester are always wonderful
8 grudnia 2024
Odpowiedź od FatFace - DORCHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Bad service. Delay after delay
I have not had the item yet. It was delayed after I arranged for it to be collected. Then it was sent to the wrong store. I am still waiting for a email telling me it is at the store I want to collect it from. I ordered it over a week ago and still waiting. What is going on?
12 grudnia 2024
Odpowiedź od FatFace - DORCHESTER 2
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Odpowiedź od FatFace - DORCHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - DORCHESTER 2
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FF offer a wide range of affordable…
FF offer a wide range of affordable good quality clothing. Most shops are spacious, staff are always friendly and helpful and the whole shopping experience is pleasurable and trustworthy.
My only criticism is the fading of clothing subjected to too much sunlight, T shirts and shorts are largely troublesome and this has been disappointing on a number of purchases in recent years.
23 sierpnia 2024
Odpowiedź od FatFace - DORCHESTER 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great quality beautiful clothes
Great quality beautiful clothes, not cheap, but not too expensive either. Order on line or shop in store, if you're not spending over the limit for free postage, have it delivered to your local store because that's free delivery. Dorchester staff very friendly and helpful.
20 sierpnia 2024
Odpowiedź od FatFace - DORCHESTER 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Made order on 5th Aug to collect from…
Made order on 5th Aug to collect from store. Have still not received email to collect
13 sierpnia 2024
Odpowiedź od FatFace - DORCHESTER 2
Hello Alison
Thank you for your review.
I am so sorry to hear this, please contact us at customerservices@fatface.com so we can look into this further for you.
EP
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