I have been a Fatface fan since I discovered it in France skiing many years ago and was delighted when it made its way to the high Street. It has changed its style over the years but I find the quali... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
brought lovely pair of denim shorts with red gingham top. These shorts are perfect in every way. I haven't worn shorts in public ever (53 years) due to my large legs. After finding these shorts I w... Zobacz więcej
Reakcja na opinię
Always like to pop in when in town to take a look around the shop. I’ve found the teams in my local stores of Didcot, Wantage and Abingdon to be very friendly and helpful. They’ll even go to the trou... Zobacz więcej
Reakcja na opinię
Excellent experience ordering! Staff were friendly on collection. Unfortunately one of the T-shirts shrunk the first time we washed it …as per washing instructions. £30 is very expensive for a tshi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit 32 Orchard Centre, OX11 7LL, Didcot, Oxfordshire, Zjednoczone Królestwo
- 01235 813924
4,8
Doskonała
86 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Staff were very friendly and helpful
Staff were very friendly and helpful. I had to take something back and they made it very easy
29 stycznia 2024
Odpowiedź od FatFace - DIDCOT
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had a great experience at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
Boots are wonderful
Boots are wonderful, so comfortable too! arrived quick and pick up easy!
2 lutego 2024
Odpowiedź od FatFace - DIDCOT
Good Morning Ruth,
Thank you for taking the time to leave us a review!
I am glad to hear your order arrived with you promptly and you are happy with your new Fat Face boots, we bet you look fabulous in them! We really appreciate your positive feedback!
We look forward to welcoming you back soon!
Kind Regards, JW
Odpowiedź od FatFace - DIDCOT
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Welcoming
Staff welcoming, friendly and helpful. Clothes easy to find, with help on hand if needed. Able to walk in with my well behaved dog, which makes it easier and more accessible to me to be able to shop. It also means I spend more money!
30 grudnia 2023
Odpowiedź od FatFace - DIDCOT
Hello there
Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Didcot store - this is great to hear.
Take care, RL
Very easy to order and quick delivery
Very easy to order and quick delivery. Staff also very friendly when I went to collect in store. Will use again.
7 grudnia 2023
Odpowiedź od FatFace - DIDCOT
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - DIDCOT
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy access and great choice
21 listopada 2023
Odpowiedź od FatFace - DIDCOT
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Odpowiedź od FatFace - DIDCOT
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Didcot FatFace staff made the…
Didcot FatFace staff made the collection an enjoyable visit. Thank you
18 listopada 2023
Odpowiedź od FatFace - DIDCOT
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy online order to collect in store
Easy online order to collect in store. Handbag strap ordered on 12th ready for collection on 18th.
Perfect!
12 października 2023
Odpowiedź od FatFace - DIDCOT
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Goods arriving into store quickly
27 lipca 2023
Odpowiedź od FatFace - DIDCOT
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
Swift first class service
Swift first class service, returns easy with very friendly service
11 czerwca 2023
Odpowiedź od FatFace - DIDCOT
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! LB
Great customer service
4 czerwca 2023
Odpowiedź od FatFace - DIDCOT
Hi Dorian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - DIDCOT
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! - RS
Lovely Staff and Beautiul Designs
Lovely Staff, and Great Quailty of clothes, and lovely designs!!
22 kwietnia 2023
Odpowiedź od FatFace - DIDCOT
Hi Jenny
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Successful shop
Very quick ordering service. Emailed me when ready for collection. Bought a couple more items in the sale when I went to collect my online order - all in all a successful shop!
17 kwietnia 2023
Odpowiedź od FatFace - DIDCOT
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! LB
Great service
The service is always very good - and very quick. Very convenient to pick up from Didcot store - free parking for 2 hours.
13 kwietnia 2023
Odpowiedź od FatFace - DIDCOT
Thankyou for taking the time to leave a review, we are so happy to hear you have had such a positive experience with our click and collect service - All the best, BP
Excellent ordering via the website
Excellent ordering via the website, but a little disappointed that the order took a week to arrive at the store.
31 marca 2023
Odpowiedź od FatFace - DIDCOT
Hey there Jeff,
Thank you for leaving your review.
It's great to learn that ordering online was a great experience for you, it is a shame that your order took a little longer to arrive to store as expected. We aim to get orders delivered to store within 3-5 days, but may take a little longer if we are in a promotional period. So sorry for any disappointment caused by this.
If we can help you with anything, please do not hesitate to get in touch with our friendly customer experience team!
Have a great day.
Take care, CT
Good click and collect delivery.
18 marca 2023
Odpowiedź od FatFace - DIDCOT
Hi Janet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Importance of customer service
Amanda was lovely, she couldn't have been more helpful, even though she was full of cold! As always the sales never fail to please 🙏.
17 stycznia 2023
Opinia niezależna
Odpowiedź od FatFace - DIDCOT
Good afternoon, Joanne
Thank you for leaving us this review about your instore shopping experience.
It's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Didcot store.
Take care and stay warm. JB
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.