I was served by the most helpful Assistant I have ever had the pleasure meeting. As a male shopper, returning female clothing for my wife, I was a more than a little anxious. Maxine professionally to... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very easy to use website with selection of where you wish to collect your order. Delivered very quickly to local store with easy pick up. Item was just a small square scarf, but just what I needed t... Zobacz więcej
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I went to an outlet having looked online only to be told you won’t get what’s online at these outlets. It’s an online outlet. Very disappointing
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Visited the Dalton Park store yesterday Sunday 23rd and what a pleasant experience. After visiting a good few other stores where the staff seemed as miserable as the weather and then walking into Fatf... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit 69/71 Dalton Park, SR7 9HU, Murton, County Durham, Zjednoczone Królestwo
- 01915 264712
4,7
Doskonała
123 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Love quality and designs at Fatface…
Love quality and designs at Fatface particularly with tops
7 czerwca 2026
Odpowiedź od FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very easy to use website. Great service.
Very easy to use website with selection of where you wish to collect your order. Delivered very quickly to local store with easy pick up.
Item was just a small square scarf, but just what I needed to finish off an outfit.
7 czerwca 2026
Odpowiedź od FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Painless transaction!!
I was served by the most helpful Assistant I have ever had the pleasure meeting. As a male shopper, returning female clothing for my wife, I was a more than a little anxious. Maxine professionally took charge of the situation, and guided me to a successful outcome. She was knowledgeable, very polite and highly skilled in making the transaction simple, clear and painless. First class service!! Thank you so much!!
2 czerwca 2026
Opinia niezależna
Odpowiedź od FatFace - DALTON PARK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Happy with service received
Happy with service received, ordered jacket in sale online and delivered to store for collection, very fast and efficient service
5 maja 2026
Odpowiedź od FatFace - DALTON PARK
Hello, thank you for your review. I am pleased to hear of your positive experience. Have a great day! Take care, CM
Disappointed …
I went to an outlet having looked online only to be told you won’t get what’s online at these outlets. It’s an online outlet. Very disappointing
5 maja 2026
Odpowiedź od FatFace - DALTON PARK
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Everything went smooth and fast staff…
Everything went smooth and fast staff was very helpful.
1 maja 2026
Odpowiedź od FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Eventually got what I wanted
Eventually got what I wanted, a combination of my online order mistakes and delay in receiving refunds for my returns. Overall good experience with customer services and the outlet shop at Dalton Park
24 stycznia 2026
Odpowiedź od FatFace - DALTON PARK
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Easy to order
Easy to order. Free delivery to local store.
Items of excellent quality
Well recommended
12 stycznia 2026
Odpowiedź od FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
staff extremely helpful here.
The staff extremely helpful and took time to show us other tops we had missed when looking. Came home satisfied with info of online shopping as well, we made 4 purchases and got the size we wanted on line for one top. Would highly recommend
12 stycznia 2026
Odpowiedź od FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent quality shirt dispatched to…
Excellent quality shirt dispatched to the local branch very efficiently and I was kept in the loop at all times.
28 grudnia 2025
Odpowiedź od FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I bought this for my daughter for…
I bought this for my daughter for Christmas ,they look really nice ,it was so easy to collect,only trouble is it's very hard to get parked at Dalton Park
5 grudnia 2025
Odpowiedź od FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Maxine was helpful
Maxine was helpful, honest and very pleasant , excellent service.
11 listopada 2025
Opinia niezależna
Odpowiedź od FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
As always realy friendly and helpful…
As always realy friendly and helpful shop. Nothing is ever a bother and happy with it. Thanks maxine
11 listopada 2025
Opinia niezależna
Odpowiedź od FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality
Ordered items very easily all delivered to store emails sent regularly with updates on my order
31 października 2025
Odpowiedź od FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Above and beyond.
We went to Fatface at Dalton Park Seaham, whilst we were in there Maxine the assistant really stood out with her helpfulness, we could not fault her as she went above and beyond resulting in the best possible outcome for us. We will be using this store again, thank you Maxine for your helpfulness.
21 października 2025
Opinia niezależna
Odpowiedź od FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Asked to review an item ordered 30…
Asked to review an item ordered 30 August with collection date 02 September-email on 2nd advising of delay- no further email and item still not available for collection - hopefully item will be ready within next few days, who knows?
7 września 2025
Odpowiedź od FatFace - DALTON PARK
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
The person who served me both times at…
The person who served me both times at the till was lovely, really chatty and helpful and seemed like a positive person which is exactly what I needed
31 sierpnia 2025
Odpowiedź od FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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