I think I become buying almost all of my clothes from Fatface Conwy store. They are an amazing team, not only among the Fatface stores I visited but also among all of my shopping experience. Thank y... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Always a pleasure to go into the Conwy shop. Plenty of choice and sizes, but never a problem if there isn't your size it can be indeed and delivered to store which is very convenient for me.
Reakcja na opinię
I just want to say a huge thank you to the young chap who always so helpful whenever I come into the store. Every time I visit he’s always ready too help without hesitation. The whole team at this sto... Zobacz więcej
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As I was in town I phoned the store to see if my delivery had arrived to be told it hadn't. 45 minutes after the phone call and after I had arrived home, I received an email to say it was in-store... Zobacz więcej
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Informacje dotyczące firmy
- Sklep odzieżowy
- również w kategorii:
- Sklep z dodatkami
- Sklep z odzieżą damską
- Sklep z odzieżą męską
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
25 High Street, LL32 8DE, Conwy, Gwynedd, Zjednoczone Królestwo
- 01492 592613
4,8
Doskonała
135 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Conwy shop click and collect
Quick, efficient service and knowledgable and friendly staff.
12 listopada 2023
Odpowiedź od FatFace - CONWY
Hello Peter
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Too much packaging 📦
As I was in town I phoned the store to see if my delivery had arrived to be told it hadn't. 45 minutes after the phone call and after
I had arrived home, I received an email to say it was in-store. A text message would have been quicker and better. On collecting it 3 days later I was shocked to pick up a large box. I was only expecting an envelope as I had only ordered the Stevie book! Way too much packaging Fat Face.
17 listopada 2023
Odpowiedź od FatFace - CONWY
Hello Christine
Thank you for taking the time to leave your review and provide your valuable feedback.
Take care, LE
Good service!
1 listopada 2023
Odpowiedź od FatFace - CONWY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I took a faulty coat (broken zip) back…
I took a faulty coat (broken zip) back to the Conwy branch who dealt with my issue very courteously, fairly and professionally.
4 listopada 2023
Opinia niezależna
Odpowiedź od FatFace - CONWY
Hello Carl
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - CONWY
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Friendly staff
Friendly staff - helpful. Particularly Lindy.
Good quality clothing.
23 października 2023
Odpowiedź od FatFace - CONWY
Hello Amanda
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Excellent service both online and in…
Excellent service both online and in store. Conwy staff always very helpful.
30 września 2023
Odpowiedź od FatFace - CONWY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great chinos
I've had quite a few Fatface chinos over the years and these latest Slim Coastal chinos are just as good. Great fit and quality as ever. Staff at the Conwy store always friendly and helpful
1 września 2023
Odpowiedź od FatFace - CONWY
Hi Michael
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The order arrived within store quicker…
The order arrived within store quicker than the alloted time scale.
31 sierpnia 2023
Odpowiedź od FatFace - CONWY
Hi Janet, thank you for reviewing! We love to hear that our deliveries are super quick, and hope you love your new dungarees. Take care, CD
Odpowiedź od FatFace - CONWY
Good afternoon,
Thank you for taking the time to leave us your review.
I am so happy that you encountered a pleasant experience in our Conwy store and the range they had to offer.
All the best, MM
Odpowiedź od FatFace - CONWY
Good Afternoon
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great clothes
Great clothes, suit anyone, well made, nice shops and staff, men's shirts could do with being a few inches longer, no good for men 6foot and over, polo shirts for men in large could do with being slightly wider, next sizer for large r perfect, but fat face is far better quality, slightly alter the sizes and would be perfect,
4 sierpnia 2023
Odpowiedź od FatFace - CONWY
Thank you so much for your review! We deeply appreciate your feedback and we are pleased to hear that you are happy with your new items! - RS
Odpowiedź od FatFace - CONWY
Hello, Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – KS
Odpowiedź od FatFace - CONWY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
ordered Shorts on the 6th August in…
ordered Shorts on the 6th August in Conwy store only to be advised on the 12th that they had been ordered incorrectly and were now out of stock!
6 sierpnia 2023
Opinia niezależna
Odpowiedź od FatFace - CONWY
Hello Jayne,
Thank you for taking time to leave this review. I'm really sorry to hear this has happened. I've checked this for you and I can see we have processed a refund and resolved it for you. Once again, I do apologise for any disappointment caused.
Take care,
SK
Odpowiedź od FatFace - CONWY
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Fantastic store…
We've been shopping at this store since it opened with our three children. The staff are lovely and helpful and they know us well.
30 kwietnia 2023
Odpowiedź od FatFace - CONWY
Hi John
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly pleasant staff and excellent service
Friendly pleasant staff and fast service
28 kwietnia 2023
Odpowiedź od FatFace - CONWY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Product fine but member of staff in…
Product fine but member of staff in store was huffing and puffing obviously couldn't be bothered with me, he is in the wrong job, otherwise you would have got 5 stars
26 kwietnia 2023
Odpowiedź od FatFace - CONWY
Hi Joanne,
Thank you for your feedback. We are pleased to read that you're happy with your order. I apologise for the poor service instore. If you would like to discuss this further get in touch by emailing us at customerservices@fatface.com or calling us on 0330 124 0000.
Take care - KS
Odpowiedź od FatFace - CONWY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
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