Delivery was prompt, received goods promptly. I like the quality of Fatface clothes, especially the cotton jumpers, and so does my Daughter, they wash well. No problems with ordering. Very good Co... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Popped into Fatface Canterbury to buy some summer clothes for travelling. The sales lady (Dot I think) was extremely helpful. She made lots of suggestions and helped me to make up several outfits for... Zobacz więcej
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Very colourful & good quality clothes , But staff in shop @ Canterbury's are very unprofessional & laugh at you ( boy & lady ) when had been to collect order - as had asked for shop address …, fel... Zobacz więcej
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I very rarely have the time to write a review about a store unfortunately, but felt I needed to take some time out to give feedback about a particular store in Canterbury. The moment I walked int... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
5 The Parade, CT1 2JL, Canterbury, Kent, Zjednoczone Królestwo
- 01227 455378
4,9
Doskonała
171 recenzji
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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ordering was easy and I picked up from…
Ordering was easy and I picked up from shop easily
9 sierpnia 2023
Odpowiedź od FatFace - CANTERBURY 2
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Such a wonderful shop with lovely…
Such a wonderful shop with lovely clothes that actually fit! Also, their socks are beautifully soft with some cute designs. Love this place x
9 lipca 2023
Opinia niezależna
Odpowiedź od FatFace - CANTERBURY 2
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and deigns.
Have a great day!
Take care, SK
Bought a lovely top today
Bought a lovely top today. Quality is as good as ever. I usually shop in Whitstable but today visited the Canterbury store. The man that served me wasn’t to Fatface’s usual standard. Maybe he was new and just needs more training, but he really needs to brush up on his social skills. No please, no thank you, didn’t offer me a bag to put my purchase in, and clearly didn’t like me not wanting to part with my email address.
26 czerwca 2023
Opinia niezależna
Odpowiedź od FatFace - CANTERBURY 2
Hi Ali,
Thank you for your feedback. We are so sorry to hear that you are disappointed with your recent experience in store. Please be assured we will be sharing your feedback with the store manager. We hope you enjoy your next visit to one of our stores and have a great day!
Take care - KS
Always excellent service
Always excellent service, delivery is prompt and the returns process is easy.
17 czerwca 2023
Odpowiedź od FatFace - CANTERBURY 2
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! LB
Love the products & the salesperson was…
Love the products & the salesperson was mega attentive & helpful. So pleased that you are coming to the US.
13 czerwca 2023
Opinia niezależna
Odpowiedź od FatFace - CANTERBURY 2
Hello, Thank you for leaving us a 5* review. We are so pleased that you have enjoyed shopping with us! Take care – CD
Positive experience
Positive experience, ordered boots online, as store didn't have my size. Prompt service.
2 maja 2023
Odpowiedź od FatFace - CANTERBURY 2
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Odpowiedź od FatFace - CANTERBURY 2
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Canterbury store.
Take care, JB
Fantastic service and advice.
The Canterbury store is without doubt one of the best stores to go to if you want brilliant service, merchandise knowledge, and a problem solving mentality.
18 kwietnia 2023
Odpowiedź od FatFace - CANTERBURY 2
Hi Patricia
Thank you for taking the time to leave your review on our Canterbury store, I will be sure to pass your feedback on.
Take care, LE
Good quality clothes that fit well
Good quality clothes that fit well. Plenty of choice. Timeless yet appealing styles. Always such lovely helpful staff - in both Canterbury and Whitstable, my local shops.
11 kwietnia 2023
Odpowiedź od FatFace - CANTERBURY 2
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! BP
Quick easy and friendly
Quick easy and friendly. love fat face products and their shops.
We still have one on our high street which is fantastic!
13 kwietnia 2023
Odpowiedź od FatFace - CANTERBURY 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Take care, EP
Helpful and polite staff.
Always friendly and extremely helpful and polite. Bright and friendly shop with welcoming staff. Manager extremely polite and helpful. Always a pleasure to shop in there.
29 marca 2023
Opinia niezależna
Odpowiedź od FatFace - CANTERBURY 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Odpowiedź od FatFace - CANTERBURY 2
Good afternoon, Joesphine
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Canterbury store.
Take care, JB
Happy I like order good delivery trust
20 marca 2023
Odpowiedź od FatFace - CANTERBURY 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Well the changing room are comfortable
Well the changing room are comfortable, plenty of room in them. The staff are always friendly but don't 'hover'around when you are looking at the clothing and didn't have to wait around to be served.
25 stycznia 2023
Odpowiedź od FatFace - CANTERBURY 2
Hi Fiona thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - CANTERBURY 2
Good afternoon, FatFace customer
Thank you for your feedback regarding your recent online order.
We hope you love your new socks and continue to enjoy shopping with us.
Take care and stay warm. JB
Simone blue spot dress
Simone blue spot dress - perfect for work with thick tights, boots and cardigan. Always amazing service at the Canterbury store
15 stycznia 2023
Opinia niezależna
Odpowiedź od FatFace - CANTERBURY 2
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Cheerful friendly staff and remembered…
Cheerful friendly staff and remembered me from a couple of months back. Good service.
25 października 2022
Odpowiedź od FatFace - CANTERBURY 2
Good Morning Lotty
Thank you for your review.
I am so pleased to hear of your recent experience in our Canterbury store, please be assured that I will pass this onto the crew members involved for you.
Have a lovely weekend.
EP
Great service in the shop
Great service in the shop. Nothing too much trouble. Very friendly and helpful.
8 listopada 2022
Opinia niezależna
Odpowiedź od FatFace - CANTERBURY 2
Thank you for your lovely review. We are pleased to hear that you had a wonderful shopping experience with us. This will be fed back over to our amazing team in store! - RS
I am very pleased with my purchase
I am very pleased with my purchase. True to size. Good customer service, received item on the date given.
26 października 2022
Odpowiedź od FatFace - CANTERBURY 2
Good afternoon, Mrs Fras
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.
We look forward to you shopping with us again soon at our Canterbury store.
Take care, JB
I have found the staff in all Fat Face…
I have found the staff in all Fat Face shops friendly, helpful and polite and particularly in our local branches of Caterbury and Whistable,
21 września 2022
Odpowiedź od FatFace - CANTERBURY 2
Good afternoon, Mr & Mrs Powell
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Canterbury store.
Take care, JB
Doświadczenie Trustpilot
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