Good selection of clothing, though often not stocking enough 36S trousers. Managed to get some sale items at an excellent price. Sad that it’s becoming evermore casual, without any smarter/formal ran... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Popped into Fatface Canterbury to buy some summer clothes for travelling. The sales lady (Dot I think) was extremely helpful. She made lots of suggestions and helped me to make up several outfits for... Zobacz więcej
Reakcja na opinię
Very colourful & good quality clothes , But staff in shop @ Canterbury's are very unprofessional & laugh at you ( boy & lady ) when had been to collect order - as had asked for shop address …, fel... Zobacz więcej
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I very rarely have the time to write a review about a store unfortunately, but felt I needed to take some time out to give feedback about a particular store in Canterbury. The moment I walked int... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
5 The Parade, CT1 2JL, Canterbury, Kent, Zjednoczone Królestwo
- 01227 455378
4,9
Doskonała
178 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The assistant
The assistant was quick and very helpful, and I ended up buying another item.
20 marca 2025
Odpowiedź od FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
So pleased with my item.
21 marca 2025
Odpowiedź od FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Great service friendly staff
3 marca 2025
Odpowiedź od FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
1st class
The clothing I've bought for myself and family is good quality and stylish, l and my granddaughters and daughters particularly love the pj's
11 lutego 2025
Odpowiedź od FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic service
Popped into Fatface Canterbury to buy some summer clothes for travelling. The sales lady (Dot I think) was extremely helpful. She made lots of suggestions and helped me to make up several outfits for my holiday to Peru. It was just like a personal shopper experience! So nice to walk into a shop where people actually take an interest and are helpful. Thank you!
14 lutego 2025
Opinia niezależna
Odpowiedź od FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very speedy service
Very speedy service. Ordered on Day 1 and picked up in store on Day 2. Less than 24 hours from on-line order to collection.
7 listopada 2024
Odpowiedź od FatFace - CANTERBURY 2
Hello Tony
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - CANTERBURY 2
Hello Barbara
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered on line and had the clothes…
Ordered on line and had the clothes delivered to my local store free of charge 4 days later - very efficient.
One item didn't fit so ordered a smaller size to be delivered to the store. When I went to collect this item the staff took the item that didn't fit and dealt with the refund in store. Saved me posting it back , and the staff could not have been more helpful and friendly. Has definitely encouraged me to shop more in FatFace.
16 sierpnia 2024
Odpowiedź od FatFace - CANTERBURY 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always quick delivery and very easy to…
Always quick delivery and very easy to send back , always packed really well to postc
14 sierpnia 2024
Odpowiedź od FatFace - CANTERBURY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
As always great clothes and great fit.
As always great clothes and great fit.
The Canterbury shop = always good friendly service.
6 sierpnia 2024
Odpowiedź od FatFace - CANTERBURY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you are happy with your items and have received excellent service. We look forward to welcoming you back soon!
Take care. -GM
Odpowiedź od FatFace - CANTERBURY 2
Hi Vanessa, thank you for taking the time to leave a review. We're sorry to hear that your order didn't arrive in the state you expected it to, and we've passed your feedback on to our warehouse team for their awareness. If you need any further assistance, please don't hesitate to get in touch. Take care, CD
Odpowiedź od FatFace - CANTERBURY 2
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
First class
30 czerwca 2024
Odpowiedź od FatFace - CANTERBURY 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really helpful friendly staff.
14 czerwca 2024
Odpowiedź od FatFace - CANTERBURY 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
The product was high quality and the…
The product was high quality and the store staff were very friendly and helpful.
6 czerwca 2024
Odpowiedź od FatFace - CANTERBURY 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Excellent customer service and clothing.
4 czerwca 2024
Odpowiedź od FatFace - CANTERBURY 2
Good Afternoon Tony,
Thank you for your 5* review.
It is great to hear you are pleased with the service you have received. We look forward to welcoming you back soon!
Have a good day!
Take care, ED
Easy to order online
Easy to order online, free postage to local Fat Face in Canterbury..Able to try on and they disposed of the packaging...If I hadn't wanted the order, then the store would have taken it without all of the procedure of taking it back to the post office etc...Very easy
5 czerwca 2024
Odpowiedź od FatFace - CANTERBURY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a helpful experience at one of our stores! We hope you love your purchase and look forward to welcoming you back soon.
Take care. -SM
Very colourful & good quality clothes…
Very colourful & good quality clothes ,
But staff in shop @ Canterbury's are very unprofessional & laugh at you ( boy & lady ) when had been to collect order - as had asked for shop address …, felt very uncomfortable .
Needs to address this - it put me off to visit the shop again .
14 maja 2024
Odpowiedź od FatFace - CANTERBURY 2
Hello
Thank you for your review.
I am pleased to hear that you are happy with your new items.
I am sorry to hear of your recent experience in store, I will ensure that this is raised with the Store Manager and Area Manager to look into further internally to ensure that this does not happen again.
EP
Odpowiedź od FatFace - CANTERBURY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear the trousers were suitable, and you have enjoyed using our service.
We look forward to welcoming you back soon.
Take care. -SW
All round great service
Rapid delivery of online order. Beautiful dress, high quality.
Returned sandals in store- very quick and easy plus friendly staff
27 kwietnia 2024
Odpowiedź od FatFace - CANTERBURY 2
Hi there,
Thank you for taking the time to leave your 5* review.
I am delighted to hear your received your order promptly, love your Dress, and found our returns process efficient!
Take care. -GM
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.