I bought several pairs of shorts. The design, fabric and tailoring are all great quality. They will last and are much easier to iron than those awful cargo shorts. Staff at Bury St Ed really chilled... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My wife bought a top didn’t keep receipt but decided she had made a mistake went to take it back with all tags still attached and was refused exchange or refund. Showed the transaction on her banking... Zobacz więcej
Reakcja na opinię
Amazing customer service at the Bury St Edmunds store today. Shopping with a toddler is tricky but shopping with two is almost impossible so thank you for the way you interacted with them both while... Zobacz więcej
Reakcja na opinię
I can’t rate the Bury St Edmunds store FatFace staff highly enough. Always friendly and helpful at every visit, today Sarah at the store went the extra mile. I had visited looking for an Ecru denim... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
5/7 Auction Street, IP33 3FA, Bury�St�Edmunds, Suffolk, Zjednoczone Królestwo
- 01284 764247
4,6
Doskonała
181 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Shopping at Bury St Edmunds
Sales staff were really helpful and friendly. Store nicely laid out and clean, good availability of products, able to find what I wanted
12 czerwca 2023
Odpowiedź od FatFace - BURY ST EDMUNDS
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great Weekend!
Take care, EP
A great store with very helpful staff
A great store with very helpful staff. I was exceptionally pleased with my purchase.
31 maja 2023
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Odpowiedź od FatFace - BURY ST EDMUNDS
Good afternoon, Lee
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bury St. Edmunds store.
Take care, JB
Super helpful staff
Super helpful staff, went out of their way to find the item that I was looking for.
I will go back again in a heartbeat
23 maja 2023
Odpowiedź od FatFace - BURY ST EDMUNDS
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Odpowiedź od FatFace - BURY ST EDMUNDS
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Samuel was very helpful and friendly.
7 maja 2023
Odpowiedź od FatFace - BURY ST EDMUNDS
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! Your feedback will be passed onto our wonderful team 🥰 - RS
Excellent service
Thank you for a great shopping experience. Fat face staff are always pleasant & helpful. I was buying some new jeans & the assistant gave me good honest advice. They went out of their way to find my size.
28 kwietnia 2023
Odpowiedź od FatFace - BURY ST EDMUNDS
Hi Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Polite, friendly and helpful
I was treated nicely and received excellent customer service
27 kwietnia 2023
Odpowiedź od FatFace - BURY ST EDMUNDS
Hi Christopher
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Picked up some great pieces for my son…
Picked up some great pieces for my son in the sale. Wasn’t sure about sizing so ordered a range clothes in different sizes. Ordering, delivery and return of the items that didn’t fit all went very smoothly.
1 maja 2023
Odpowiedź od FatFace - BURY ST EDMUNDS
Hi Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick and easy ordering and delivery
26 kwietnia 2023
Odpowiedź od FatFace - BURY ST EDMUNDS
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Perfect t shirt for the summer
Perfect t shirt for the summer! Fun, flattering and fab fit for the female campervan enthusiast!
21 kwietnia 2023
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace shirt. We hope you enjoy wearing this. Take care, KS
Odpowiedź od FatFace - BURY ST EDMUNDS
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service.
Great service.
Comfortable Clothes that look good even after many washes.
Good value
2 kwietnia 2023
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello, thanks for taking the time to leave a 5* review. I am so pleased to read your positive feedback regarding our clothes, service, and value! We hope you continue to enjoy your shopping experience with us in the future. Have a lovely day – CD
Good service
29 marca 2023
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello Robin, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Odpowiedź od FatFace - BURY ST EDMUNDS
Good Morning
Thank you for taking the time to share your recent experience in our Bury St Edmunds store.
Please be assured that I will pass this onto the crew members involved for you.
EP
Great quality Bretons
Great quality Bretons. Well shaped neckline , beautifully finished hems and cuffs
20 marca 2023
Odpowiedź od FatFace - BURY ST EDMUNDS
Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – LB
Staff very helpful and friendly.
15 marca 2023
Odpowiedź od FatFace - BURY ST EDMUNDS
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Had to contact Customer Services they…
Had to contact Customer Services they were very helpful solved my problem immediately, best Customer Service I have ever had .Keep it up this is the first time I have shopping on line very easy for a 79 year old and very happy to have got The15% off on my first purchase. I will be back.
1 marca 2023
Odpowiedź od FatFace - BURY ST EDMUNDS
Good afternoon, Monica
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bury St. Edmunds store.
Take care, JB
Great clothes
Great clothes , sizing a bit off on occasion but overall excellent quality, staff always very helpful and no quibble returns
14 marca 2023
Odpowiedź od FatFace - BURY ST EDMUNDS
Good afternoon, Fi
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bury St. Edmunds store.
Take care, JB
Christmas gifts.
Ordering was simple.
Delivery was prompt.
Well packaged.
Notified along the delivery route and when delivery would be. All round brilliant service.
2 stycznia 2023
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.