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FatFace - BROMLEY 2 Recenzje 

250
•
Wynik TrustScore: 4.5 na 5

4,7

Unit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, Kent, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

I have visited a number of Fat Face stores around the UK. The staff are generally friendly and show an interest in customers. However, this is not the experience I have recently had more than once i... Zobacz więcej

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Oceniono na 5 z 5

The staff were very helpful, patient and friendly. We were looking for a shirt for my mum, and they were so helpful in choosing the right one. The service was excellent, and we really appreciated thei... Zobacz więcej

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Oceniono na 5 z 5

The online experience was great. The instore staff were fantastic, the items are a good quality and at great prices.

Reakcja na opinię

Oceniono na 5 z 5

recently picked up a dress from FatFace in Bromley, and I’m genuinely impressed. The design is beautiful, simple yet elegant and it fits so comfortably that it’s perfect for all-day wear. The fabric... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep odzieżowy
  2. również w kategorii:
  3. Sklep z dodatkami
  4. Sklep z odzieżą damską
  5. Sklep z odzieżą męską

Napisane przez firmę

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Dane kontaktowe

  • Unit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Kent, Zjednoczone Królestwo

  • 02082 904457

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

250 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(250)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14 178

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Oceniono na 5 z 5

Superb Fat Face

The online ordering process is very straightforward and the collection in store is very efficient. Without a doubt the best shopping experience of any retailer in the high st . We use the Bromley store and the staff there are warm welcoming engaging and most of all interested in the customer which makes such a difference when everyone else seems like they couldn’t care less if you bought from them or not . We use Bromley most often but you get a similar experience regardless of which branch we use . Thank you Fat Face

23 listopada 2023
Logo FatFace - BROMLEY 2

Odpowiedź od FatFace - BROMLEY 2

Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Oceniono na 5 z 5

Good Customer service at FatFace Brimley

Our experience in FatFace Bromley was excellent. The staff were helpful when we were changing a pair of slippers & chatted to us about the new stock that was coming in for Christmas. The manager & the two members of staff there made us feel valued customers & we ended up buying a winter jumper before we left! They knew their stock & their customer base.

8 listopada 2023
Opinia niezależna
Logo FatFace - BROMLEY 2

Odpowiedź od FatFace - BROMLEY 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Oceniono na 4 z 5

Helpful efficient staff

7 listopada 2023
Logo FatFace - BROMLEY 2

Odpowiedź od FatFace - BROMLEY 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Oceniono na 5 z 5

Great experience

Both members of staff were extremely helpful and friendly. They made it a great experience.

5 listopada 2023
Logo FatFace - BROMLEY 2

Odpowiedź od FatFace - BROMLEY 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Oceniono na 5 z 5

Excellent customer service

I struggled to find the store so I called them. The lady (Catherine) I spoke to was so helpful and polite and she served me in store too. Very helpful staff and great ordering and click and collect process.

6 listopada 2023
Logo FatFace - BROMLEY 2

Odpowiedź od FatFace - BROMLEY 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Oceniono na 5 z 5

Excellent service from Bromley branch

The customer service assistant (male) at the Bromley branch was so helpful and attentive. He helped me make a decision and made me feel that he was glad i purchased from Fat Face. I went to collect it approx mid day where i collected Order number: UKF1012906672, Hampshire Dry Wax Swing Coat. I also noticed him giving that extra service to another customer. I didn't get his name can you please thank him.

27 października 2023
Logo FatFace - BROMLEY 2

Odpowiedź od FatFace - BROMLEY 2

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Oceniono na 5 z 5

Excellent shopping assistant

26 października 2023
Logo FatFace - BROMLEY 2

Odpowiedź od FatFace - BROMLEY 2

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Oceniono na 5 z 5

Efficient order to store process

Slick order and delivery to local store process works well - used it a few times now and it is quick.

16 października 2023
Logo FatFace - BROMLEY 2

Odpowiedź od FatFace - BROMLEY 2

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Oceniono na 5 z 5

Friendly and helpful as ever from the Bromley team

I had a good experience when returning an item for a different size. I called the Bromley store near me and Alison not only had the size coat put to one side but also a different colour without us having to ask.
As ever all the staff are friendly and helpful as Alison continued her help when we arrived with advise on which size was best.
It was a great experience and we left happy with our purchase

21 października 2023
Opinia niezależna
Logo FatFace - BROMLEY 2

Odpowiedź od FatFace - BROMLEY 2

Good morning Will,

Thank you for your 5* review regarding your recent visit to our Bromley store. It is great to read such positive comments regarding our lovely store crew.

Have a lovely day! LB

Oceniono na 5 z 5

super helpful

The staff are super helpful in helping you make the right choice

13 października 2023
Opinia niezależna
Logo FatFace - BROMLEY 2

Odpowiedź od FatFace - BROMLEY 2

Hello Jen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Beautiful top and excellent customer service!

I bought this beautiful top today. As usual, Fatface quality is fantastic! The fabric is soft, gentle on the skin and I love the pattern, it's so stylish. The Customer Service representative was very friendly and helpful. I am very happy altogether. Thank you for another great item, Fatface!

6 października 2023
Opinia niezależna
Logo FatFace - BROMLEY 2

Odpowiedź od FatFace - BROMLEY 2

Hi Daniela
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

I like getting my clothes from fat face…

I like getting my clothes from fat face you do plus size and you have the room they are to small just enough room lovely

26 września 2023
Logo FatFace - BROMLEY 2

Odpowiedź od FatFace - BROMLEY 2

Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP

Oceniono na 5 z 5

Buying online

For the first time, bought online and collected in store. Seamless process and store staff very helpful. Good quality product with a discount.... Might do this again 😄

17 września 2023
Logo FatFace - BROMLEY 2

Odpowiedź od FatFace - BROMLEY 2

Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS

Oceniono na 5 z 5

Lovely quality and great fit

I saw the dresses online and wanted to check out quality and colours so called into local store. Lovely quality and true to size. Staff friendly and store set out so you could see stock easily. Will definitely shop here again.

10 września 2023
Logo FatFace - BROMLEY 2

Odpowiedź od FatFace - BROMLEY 2

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Oceniono na 5 z 5

Very positive

Very positive, outgoing and professional personnel...It's a pleasure walking to your store checking for items on sales or new collection (little bit too pricy)

13 września 2023
Opinia niezależna
Logo FatFace - BROMLEY 2

Odpowiedź od FatFace - BROMLEY 2

Hello there

thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Bromley store - this is great to hear. Take care, LE

Oceniono na 5 z 5

Fantastic Branch Managers!

Fantastic service from the branch manager of London Waterloo and Bromley Kent.
I somehow clicked the wrong branch when ordering my sandals for click and collect and between them they sorted it out and emailed me which was totally unexpected. I am very grateful to them both.

5 września 2023
Logo FatFace - BROMLEY 2

Odpowiedź od FatFace - BROMLEY 2

Hello there
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our stores, - this is great to hear. Take care, LE

Oceniono na 5 z 5

Easy to use website and very impressive…

Easy to use website and very impressive delivery time. The first order I had to return via a ship and again very good service.

1 września 2023
Logo FatFace - BROMLEY 2

Odpowiedź od FatFace - BROMLEY 2

Hello Jo
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Angie and team at Fat Face Bromley…

Angie and team at Fat Face Bromley branch are all fantastic, incredibly upbeat and helpful. I have been shopping in there for years; as a single girl and now as a married Mum. I always know when I go in there I will leave uplifted after a friendly chat with Ange and a bag of lovely clothes. A shopping experience I look forward to and even more so now with a temperamental toddler in tow. Couldn’t ask for more!

31 sierpnia 2023
Logo FatFace - BROMLEY 2

Odpowiedź od FatFace - BROMLEY 2

Hi Tanya, thank you for your kind words. I'll make sure that your lovely feedback gets back to Angie and the Bromley team, and it's great that our products are living up to our standards every time. I hope you like your new Poppy Longline top! Take care, CD

Oceniono na 5 z 5

Very swift and easy online service

Very swift and easy online service. I recently did click and collect on a sale item which arrived in 3 days over the recent Bank Holiday.

All previous interactions I've had with staff and customer services have been positive.

27 sierpnia 2023
Logo FatFace - BROMLEY 2

Odpowiedź od FatFace - BROMLEY 2

Hi Jake
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5
Logo FatFace - BROMLEY 2

Odpowiedź od FatFace - BROMLEY 2

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

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