Banner for FatFace - BLUEWATER 2

FatFace - BLUEWATER 2Recenzje 

164
Wynik TrustScore: 4.5 na 5

4,7

Unit U028B Upper Rose Gallery, East Mall, DA9 9SP Bluewater, Kent, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very helpful staff, didn't hassle when browsing or when trying garments on. Nice shop to go into when looking for this seasons clothes. Ordered a t-shirt, delivered the next day, excellent service

Reakcja na opinię

Oceniono na 3 z 5

Very disappointed as my initial order was completely ignored. Was suppose to receive email confirmation when to pick up. When queried was told order lost. Customer service reordered but it meant 1 i... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I usually buy Fat Face clothes because although pricier than some other retailers, they are stylish and quality so last longer. Size can be inconsistent so always best to try on first. Never a problem... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Bluewater is my local store although I do visit several others in the south-east and they are always pretty friendly. I like the quality of chinos (straight are better than the new slim ones), tee-shi... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep odzieżowy
  2. Sklep z dodatkami
  3. Sklep z odzieżą męską
  4. Sklep z odzieżą damską

Napisane przez firmę

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Dane kontaktowe

  • Unit U028B Upper Rose Gallery, East Mall, DA9 9SP, Bluewater, Kent, Zjednoczone Królestwo

  • 01322 423454

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

164 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(164)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13 318

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5
Logo FatFace - BLUEWATER 2

Odpowiedź od FatFace - BLUEWATER 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Oceniono na 5 z 5

Great service

Great service, great shopping experience

9 grudnia 2023
Logo FatFace - BLUEWATER 2

Odpowiedź od FatFace - BLUEWATER 2

Hello Viv
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Great purchases

I love my new clothes and boots. Everything is stylish and comfortable .

28 listopada 2023
Logo FatFace - BLUEWATER 2

Odpowiedź od FatFace - BLUEWATER 2

Hello

Thank you for your 4* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,

EP

Oceniono na 4 z 5

Received my product and the staff that…

Received my product and the staff that served were good and cheerful.

22 listopada 2023
Logo FatFace - BLUEWATER 2

Odpowiedź od FatFace - BLUEWATER 2

Hi there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Outstanding service,Order was waiting for me to collect

Order was waiting for me to collect, straight forward in & out of shop exactly how I like it & staff were really lovely & very helpful

26 listopada 2023
Logo FatFace - BLUEWATER 2

Odpowiedź od FatFace - BLUEWATER 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Oceniono na 5 z 5

Easy to order online

Easy to order online. Great communication with regards to status of my order. Click and collect very efficient at The Bluewater store.

21 listopada 2023
Logo FatFace - BLUEWATER 2

Odpowiedź od FatFace - BLUEWATER 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Oceniono na 5 z 5

Easy ordering

Easy ordering - fast and efficient delivery

3 listopada 2023
Logo FatFace - BLUEWATER 2

Odpowiedź od FatFace - BLUEWATER 2

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Ordered click and collect

Ordered click and collect, kept advised of when it was ready. Tried it on in the shop, beautiful wide leg trousers, good to have 3 options on length!

5 listopada 2023
Logo FatFace - BLUEWATER 2

Odpowiedź od FatFace - BLUEWATER 2

Good afternoon, Anthony.

Thank you for leaving us this review about your Click n' Collect shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon either on line or in store.

Take care, JB

Oceniono na 5 z 5

Lovely ankle boot

Good click and collect service ,staff always friendly and helpful .
Needed to go up in boot size

3 listopada 2023
Logo FatFace - BLUEWATER 2

Odpowiedź od FatFace - BLUEWATER 2

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Oceniono na 5 z 5

Ordering online was easy

Ordering online was easy. Nice items. Returned a few to shop with ease. Shop assistant very helpful.

2 listopada 2023
Logo FatFace - BLUEWATER 2

Odpowiedź od FatFace - BLUEWATER 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Oceniono na 5 z 5
Logo FatFace - BLUEWATER 2

Odpowiedź od FatFace - BLUEWATER 2

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

Oceniono na 5 z 5

Easy to order

Easy to order, easy to return to store, great staff

23 października 2023
Logo FatFace - BLUEWATER 2

Odpowiedź od FatFace - BLUEWATER 2

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Oceniono na 5 z 5

Quality clothes

I usually buy Fat Face clothes because although pricier than some other retailers, they are stylish and quality so last longer. Size can be inconsistent so always best to try on first. Never a problem if clothes need to be returned.

19 października 2023
Logo FatFace - BLUEWATER 2

Odpowiedź od FatFace - BLUEWATER 2

Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS

Oceniono na 1 z 5

Poor customer service in store

18 października 2023
Logo FatFace - BLUEWATER 2

Odpowiedź od FatFace - BLUEWATER 2

Hi Richard,

Thank you for leaving this review.

I'm sorry to hear you didn't have good experience in store. If you wish for us too look further into your complaint, please email us more details to customerservices@fatface.com.

Take Care
-SK

Oceniono na 5 z 5

Great Service

Correct item, fast delivery, lovely staff

16 października 2023
Logo FatFace - BLUEWATER 2

Odpowiedź od FatFace - BLUEWATER 2

Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB

Oceniono na 5 z 5

Visited the blue water branch today

Visited the blue water branch today . Very neatly merchandised and clearly price . A good range. Service from Kerry at the till was a plesure, very friendly polite and helpful a credit to the company .

21 października 2023
Opinia niezależna
Logo FatFace - BLUEWATER 2

Odpowiedź od FatFace - BLUEWATER 2

Good morning Peter,

Thank you for your 5* review regarding your recent visit to our Bluewater store. It is great to read such positive comments regarding our lovely store crew.

Have a lovely day! LB

Oceniono na 5 z 5

A great experience

My click and collect order was available to collect promptly. The member of staff who served me at Bluewater was very helpful.

29 września 2023
Logo FatFace - BLUEWATER 2

Odpowiedź od FatFace - BLUEWATER 2

Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS

Oceniono na 5 z 5

Beautiful dress

Beautiful dress, fits perfectly. Saw in store at Bluewater in the sale, but they didn’t have my size, luckily I found it online in the sale.
Very happy with purchase.

4 września 2023
Logo FatFace - BLUEWATER 2

Odpowiedź od FatFace - BLUEWATER 2

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

Oceniono na 5 z 5

Helpful shop assistants,,ordered and…

Helpful shop assistants,,ordered and delivered on time. Thanku

22 sierpnia 2023
Logo FatFace - BLUEWATER 2

Odpowiedź od FatFace - BLUEWATER 2

Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS

Oceniono na 5 z 5

Lovely summer dress ready to be collected

The item was ordered on line and ready to collect quickly. No problems in collecting from chosen shop. Helpful staff.

25 sierpnia 2023
Logo FatFace - BLUEWATER 2

Odpowiedź od FatFace - BLUEWATER 2

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej