We went into your store today and was happy with the way the store is set up. I have not been to Birmingham city centre for many years, I have noticed that many shops do not have adequate acce... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 28 Grand Central, Stephenson Place, B2 4BF Birmingham, West Midlands, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Received text message to say sandals were ready to collect from central Birmingham shop. Made special trip to collect them only to be told they are not there and glitch in system means 'this happens a... Zobacz więcej
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This was at Grand Central, Birmingham. I had been everywhere to find a dress for my Mother's funeral. All have glitter in, as that time of year. AMANDA at Fatface was AMAZING,she helped me, went into... Zobacz więcej
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We had a wonderful time in this store. Mandy was so helpful, friendly and informative. She told us about the extra 20% off of sale items and answered all the questions we had. She discussed our day an... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit 28 Grand Central, Stephenson Place, B2 4BF, Birmingham, West Midlands, Zjednoczone Królestwo
- 01216 343570
4,8
Doskonała
197 recenzji
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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
As always you are very good with people…
As always you are very good with people and there issues.
Never have to worry about returning items
4 września 2026
Odpowiedź od FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
We went into your store today and was…
We went into your store today and was happy with the way the store is set up. I have not been to Birmingham city centre for many years, I have noticed that many shops do not have adequate access for people in wheelchairs to get around but your store was perfect.
I was served by Brad and the manager who was both wonderful.
Thank you to all at FatFace Birmingham City Centre.
30 sierpnia 2026
Opinia niezależna
Odpowiedź od FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
We had a wonderful time in this store
We had a wonderful time in this store. Mandy was so helpful, friendly and informative. She told us about the extra 20% off of sale items and answered all the questions we had. She discussed our day and helped me to sign up to the rewards scheme. Excellent service and store.
29 sierpnia 2026
Opinia niezależna
Odpowiedź od FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good Quality & comfort clothes
Lovely staff , comfort clothes , Good Quality, great order is never promise.
29 sierpnia 2026
Odpowiedź od FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Received text message to say sandals…
Received text message to say sandals were ready to collect from central Birmingham shop. Made special trip to collect them only to be told they are not there and glitch in system means 'this happens all the time'. Was offered £10 gift voucher but, honestly, not good enough.
12 sierpnia 2026
Odpowiedź od FatFace - BIRMINGHAM GRAND CENTRAL
Good morning, Emma
Thank you for taking the time to leave your review. We are really sorry for the issues with your order.
Upon investigation, I can see that your parcel was incorrectly marked as "ready to collect" on 7th August. However, the store advised you that this was an error. Your order then arrived two days later on 9th August. I can see that our advisor updated you with this information, in which you have advised us that you may or may not collect it. If it is not collected, the order will be automatically returned and refunded.
Thank you, LE
The staff at the shop were brilliant…
The staff at the shop were brilliant and very helpful. Stress free and nothing was too much for them.
2 sierpnia 2026
Odpowiedź od FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The assistant was the difference in my…
The assistant was the difference in my journey to the store. Y to get are always soo polite and helpful. It makes my day when I do get a chance to visit. Thank you 🙏🏽
19 lipca 2026
Odpowiedź od FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The girl that served me on the till was…
The girl that served me on the till was very pleasant and informative
She did a great job
Thank you
20 lipca 2026
Odpowiedź od FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff in the shop were so friendly…
The staff in the shop were so friendly which made it a very pleasant experience
22 lipca 2026
Odpowiedź od FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff very friendly and helpful
11 lipca 2026
Odpowiedź od FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service.
Excellent customer service.
I was looking for work Dinner, summer clothing at Fatface , Grandcentral, Bull ring Birmingham shop and team member from Fatface named 'India' was really helpful. She helped me chose the clothing, she was attentive, listening to what I'm looking for and genuinely was interested in helping me chose, getting the right sizes , checking availability for sizes, showing different options.she was kind, professional and efficient.I am very impressed.Keep it up!Definitely will be shopping at Fatface , Grand central again!
Dr Patel.
12 lipca 2026
Opinia niezależna
Odpowiedź od FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The parcel was delivered to the store…
The parcel was delivered to the store at the time that was promised. No problem with collecting it.
5 lipca 2026
Odpowiedź od FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Pretty and comfy clothes and fantastic service
I love shopping at the Birmingham FatFace shop: the staff are always helpful and when I ask provide honest opinions and advice about fit etc. The clothes are comfortable (at least the ones I buy), last well and I like the different prints are usually available in different styles. I also like the company ethos of being a bit more environmentally conscious and sustainable. What was particularly good today was that one member of staff found some things for me to try based on a very quick exchange and they were perfect. Another colleague gave me excellent advice on fit, and a third suggested some things based on some very vague ideas about fabrics I liked that helped me see the structure in the shop display. Thank you!
27 czerwca 2026
Opinia niezależna
Odpowiedź od FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order item and collect…
Easy to order item and collect following day. Pleasant member of staff in Birmingham shop
8 czerwca 2026
Odpowiedź od FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Birmingham
I visited the Birmingham store and it is very well stocked with the latest clothes and accessories. The store is always nice to visit but the standout thing for Birmingham is the staff who are always a delight to visit. Helpful staff who are always willing to give an honest opinion or help you find something more suitable. I do love this store and visit often.
26 kwietnia 2026
Odpowiedź od FatFace - BIRMINGHAM GRAND CENTRAL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Doświadczenie Trustpilot
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