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FatFace - BERKHAMSTED Recenzje 75

Wynik TrustScore: 4.5 na 5

4,6

176a High Street, HP4 3AP Berkhamsted, Hertfordshire, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Elliott & Andrew - Berkhampstead branch.. Fantastic! What amazing, patient, considerate team members. I was told a sale item was at their branch. They searched it wasn't. The other branch should h... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

It was oh so easy to order my Breton top. I was informed by email when it had arrived instore. I went to collect it. Staff are very helpful and welcoming in the Berkhamsted shop. I was a little disa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I always love fat face. It’s slightly more expensive than other high street stores like next but I feel the quality is better and it always washes well and lasts a long time before giving out.... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

The staff were lovely as always & so helpful. Sadly While in the photo the top looked lovely… in reality the material wasn’t flowy , it felt cold up touch, very creased , the cuffs seems to have no... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep odzieżowy
  2. Sklep z dodatkami
  3. Sklep z odzieżą męską
  4. Sklep z odzieżą damską

Napisane przez firmę

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Dane kontaktowe

  • 176a High Street, HP4 3AP, Berkhamsted, Hertfordshire, Zjednoczone Królestwo

  • 01442 875173

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

75 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(75)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13 230

Napisz recenzję
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Oceniono na 5 z 5

Sale items

Fat face shop’s always look so cool always presented and fitted out well!
Staff helpful and polite nothing ever too much trouble and my dog is always welcome, whole shopping experience just brilliant 🤩

12 stycznia 2024
Logo FatFace - BERKHAMSTED

Odpowiedź od FatFace - BERKHAMSTED

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Oceniono na 5 z 5

Great company

The website is very clear and easy to navigate. Prices, reductions and delivery/ return charges are well documented. The returns process is very efficient. The store itself in Berkhamsted is very well organised and the staff extremely personable, friendly and professional. A very pleasant shopping experience…… always.

8 stycznia 2024
Logo FatFace - BERKHAMSTED

Odpowiedź od FatFace - BERKHAMSTED

Good morning Caroline,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.

Oceniono na 5 z 5

My favourite fashion shop

Fatface is my first go to clothes shop when I can spare a few pounds. I love their range. It caters for my taste. I recently got a great sale bargain of boots and jeans which I love. Staff are great and always helpful. 👌

2 stycznia 2024
Logo FatFace - BERKHAMSTED

Odpowiedź od FatFace - BERKHAMSTED

Hello Geraldine

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.

Take care, RL

Oceniono na 5 z 5

Lovely warm Fleece

Lovely Fleece I usually wear one with pj's now winter is here. Two years back I bought the white one. This year's fleece has little green christmas trees & little foxe's on which is quite sweet.

22 listopada 2023
Logo FatFace - BERKHAMSTED

Odpowiedź od FatFace - BERKHAMSTED

Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Oceniono na 5 z 5

Ordering was easy for online and store…

Ordering was easy for online and store collection with returning to store also simple

22 listopada 2023
Logo FatFace - BERKHAMSTED

Odpowiedź od FatFace - BERKHAMSTED

Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Oceniono na 5 z 5

Great shop with helpful staff team

Great shop with helpful staff team, always a pleasure to shop there and has made me even more a fan of this brand.

19 listopada 2023
Logo FatFace - BERKHAMSTED

Odpowiedź od FatFace - BERKHAMSTED

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Oceniono na 5 z 5

The shop assistant was really helpful…

The shop assistant was really helpful and found what I was looking for and ordered it from the shop.

6 listopada 2023
Logo FatFace - BERKHAMSTED

Odpowiedź od FatFace - BERKHAMSTED

Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Love the FF sale!

18 sierpnia 2023
Logo FatFace - BERKHAMSTED

Odpowiedź od FatFace - BERKHAMSTED

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Oceniono na 3 z 5

Well I had an email to say it was on…

Well I had an email to say it was on its way but then nothing after 1 week. I telephone the branch who had my item there but the reason I did not have an email to say it had arrived was that I was not on their system!!

13 sierpnia 2023
Logo FatFace - BERKHAMSTED

Odpowiedź od FatFace - BERKHAMSTED

Hello Jill, thank you for taking the time to leave a review.

I'm really sorry to hear that there was a delay to your order. Upon checking our system I can see that you collected your order earlier today.

I'm sorry that you had this experience and I'll be sure to pass your feedback on to the relevant teams for future consideration.

I hope you love your new playsuit!

All the best, LB

Oceniono na 5 z 5

Good customer service and advise with sizing

Good customer service and advise

7 sierpnia 2023
Logo FatFace - BERKHAMSTED

Odpowiedź od FatFace - BERKHAMSTED

Good afternoon, Mabel

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Berkhamsted store.

Take care, JB

Oceniono na 5 z 5

Really friendly staff so happy with my…

Really friendly staff so happy with my purchase

18 czerwca 2023
Logo FatFace - BERKHAMSTED

Odpowiedź od FatFace - BERKHAMSTED

Thank you for your feedback regarding your recent visit to our Berkhamsted store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Oceniono na 5 z 5

Always superb quality of product and…

Always superb quality of product and service

2 czerwca 2023
Logo FatFace - BERKHAMSTED

Odpowiedź od FatFace - BERKHAMSTED

Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS

Oceniono na 2 z 5

The staff the staff as always were lovely & helpful. Refund made

The staff were lovely as always & so helpful.
Sadly While in the photo the top looked lovely… in reality the material wasn’t flowy , it felt cold up touch, very creased , the cuffs seems to have no flexibility ( they looked like elastic ruffles but weren’t!) the V neck was to low it hung poorly, I’d ordered a 12 & it still looked like a sack …. To be honest even the colours weren’t as bright as the picture. A real disappointment in my opinion plus a waste of resources!

1 maja 2023
Logo FatFace - BERKHAMSTED

Odpowiedź od FatFace - BERKHAMSTED

Good Afternoon Jenny

Thank you for your review.

I am so sorry to hear about the Item.

I am pleased to hear that this was resolved for you in store.

I hope you have a good day.

EP

Oceniono na 5 z 5

Summer men's trilby hat

The hat we purchased is really good quality, perfect fit and the packaging really excellent. We would definitely consider using Fatface again! Thank you

1 maja 2023
Logo FatFace - BERKHAMSTED

Odpowiedź od FatFace - BERKHAMSTED

Hi Julia

thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Great shop

Love the clothes

22 kwietnia 2023
Logo FatFace - BERKHAMSTED

Odpowiedź od FatFace - BERKHAMSTED

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

Oceniono na 5 z 5

Really like the quality of clothes and…

Really like the quality of clothes and it fits me well .

17 kwietnia 2023
Logo FatFace - BERKHAMSTED

Odpowiedź od FatFace - BERKHAMSTED

Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS

Oceniono na 5 z 5

Very fast delivery to shop

Very fast delivery to shop

Easy returns

15 kwietnia 2023
Logo FatFace - BERKHAMSTED

Odpowiedź od FatFace - BERKHAMSTED

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Oceniono na 5 z 5

Nice friendly store

Berkhamsted Fat Face is well stocked and the staff were friendly and helpful. I’m also very pleased with the items I purchased instore.

25 marca 2023
Logo FatFace - BERKHAMSTED

Odpowiedź od FatFace - BERKHAMSTED

Hello Lizzie, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! KS

Oceniono na 5 z 5

Great product

Great product, service and experience.

2 marca 2023
Logo FatFace - BERKHAMSTED

Odpowiedź od FatFace - BERKHAMSTED

Hi Paul,
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. 
Have a lovely weekend, KS 

Oceniono na 5 z 5

Treated myself to a warm onesie for…

Treated myself to a warm onesie for here. Fabric quality is great and it’s so warm which has come in handy recently. Live the brand and Highly recommend

19 listopada 2022
Opinia niezależna
Logo FatFace - BERKHAMSTED

Odpowiedź od FatFace - BERKHAMSTED

Good Afternoon
Thank you for your review and for sharing your recent in store experience with us. Please be assured that this will be passed onto the crew members involved for you.

I hope you have a great Christmas.

EP

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