I was looking for some new clothes after putting on weight and changing size and obviously feeling insecure. I was helped by the loveliest person, Amy. She was kind an helpful, found me two amazing... Zobacz więcej
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Lokalizacja
Zmień lokalizację4 St Lawrence Street, SouthGate, BA1 1AN Bath, Somerset, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Not recommend to work here (unless you are normal) Not a good place to work if you are autistic or have any hidden disabilities, she will treat you unfairly and is mean (in private, never shows it... Zobacz więcej
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I visited Fat Face Bath today and both Finn and Kelly were so very helpful. Finn who helped me with looking for another dress size and Kelly who was at the till when there was no internet and the till... Zobacz więcej
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Excellent website with good information re sizing . Style of clothing v suitable for all members of family and my 8 year old grandson loves the Land Rover theme! Returns easy with online home printi... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
4 St Lawrence Street, SouthGate, BA1 1AN, Bath, Somerset, Zjednoczone Królestwo
- 01225 465752
4,7
Doskonała
192 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Assistant Manager Caryl in the Bath…
Assistant Manager Caryl in the Bath store was really helpful in exchanging a faulty item.
A great store with excellent service. Thankyou
26 kwietnia 2023
Opinia niezależna
Odpowiedź od FatFace - BATH
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Superb service
Superb service. Caryl Asm served us, went and found items we needed that hadn't reached the shelves yet, and made sure we got what we wanted. Great experience. Well done.
14 kwietnia 2023
Opinia niezależna
Odpowiedź od FatFace - BATH
Good Afternoon
Thank you for taking the time to pass on lovely feedback to us regarding your recent experience in our Bath store.
Please be assured that this will be passed onto the crew members involved for you.
EP
I ordered an item online for collection…
I ordered an item online for collection in store. Emails kept me up to date and I collected the item promptly and efficiently by a friendly assistant in store. Very pleased!
26 marca 2023
Odpowiedź od FatFace - BATH
Hello, thank you so much for your kind words. Let us know what we can improve on for next time to get 5* from you :)
All the best, LB
Quality products at great prices…
Quality products at great prices and delivery times are amazing. Can’t recommend this company enough
25 marca 2023
Odpowiedź od FatFace - BATH
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
Fabulous retail therapy
Had a fabulous experience this morning in Bath Southgate store. The (ASM) Caryl was brilliant she did her best to get me to spend even more money but after running up and down those stairs to find the items I was looking for even going online sand doing shopping I came away with what I came for. Thanks again Caryl sorry you had to work on a Sunday but I glad you did.
26 lutego 2023
Opinia niezależna
Odpowiedź od FatFace - BATH
Hi Danny
Thank you for taking the time to leave a 5* review. I am so pleased that you had a fantastic experience shopping in our Bath Southgate store. I will be sure to pass on your comments.
Have a lovely day :) DW
I had to return a Christmas present and…
I had to return a Christmas present and with the help of the assistant I returned one item, changed another and bought 3 other items.
13 stycznia 2023
Odpowiedź od FatFace - BATH
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Love love love everything about the…
Love love love everything about the store and the clothes!
21 stycznia 2023
Odpowiedź od FatFace - BATH
Hi Carolyn thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Bully manager
Not recommend to work here (unless you are normal)
Not a good place to work if you are autistic or have any hidden disabilities, she will treat you unfairly and is mean (in private, never shows it in front of customers I wonder why).
I’d arrive home after work in tears to my mother and really overwhelmed by how I was spoken to. Much more to add, but I want to remain anonymous for my protection.
EDIT: after leaving me a response on my review and me replying to it in my email, I have not heard back from FatFace nor got any sort of apology from them, proving my point exactly right, you are just a number to the company.
20 listopada 2022
Opinia niezależna
Odpowiedź od FatFace - BATH
Hi there,
Thank you for leaving us this review. It's important that we can look into this further, so I have sent a follow up email which will ask for more details-these will remain private. Thank you, SC
I visited Fat Face Bath today and both…
I visited Fat Face Bath today and both Finn and Kelly were so very helpful. Finn who helped me with looking for another dress size and Kelly who was at the till when there was no internet and the tills were not in use so pay by cash only and under stress she was amazing kind and friendl
18 stycznia 2023
Opinia niezależna
Odpowiedź od FatFace - BATH
Hi Grace, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I had to return some items to the store…
I had to return some items to the store in Bath and also buy a different size at the store in Cribbs Causeway. Staff very friendly and helpful at both sites. Online shopping very easy with prompt delivery. Tall option for shirts great for my husband.
12 stycznia 2023
Odpowiedź od FatFace - BATH
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Exceptional customer service by Leo in Bath branch
Leo at Bath Fat Face store went out of his way to assist me and track down an item that was unavailable on line
It made for a very positive shopping experience
3 stycznia 2023
Opinia niezależna
Odpowiedź od FatFace - BATH
Hi Nicky, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good service
26 grudnia 2022
Odpowiedź od FatFace - BATH
Hi Iain, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good service from Bath store
We called in to the Bath store and were unable to find the item we required ourselves, but Leo spent time to look around for us. Once he confirmed that it was not in store he told us we could order online while in store with free delivery to our home address, which we did.
Excellent manner and service from Leo.
16 listopada 2022
Opinia niezależna
Odpowiedź od FatFace - BATH
Good afternoon, Rowena
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bath store.
Take care, JB
Super service from the Bath store
Was in the Bath store and received great advice and service from Caryl. Superb collection of clothes for gifts this year!
15 listopada 2022
Opinia niezależna
Odpowiedź od FatFace - BATH
Thank you so much for your lovely comments. We are pleased to hear that you had a great experience when shopping with us, and we will share this with our amazing team in store! - RS
Excellent customer service…
Excellent customer service from charming young man,Caleb, yesterday in Bath Store. He was extremely helpful with a great manner.
21 października 2022
Opinia niezależna
Odpowiedź od FatFace - BATH
Hi Sheila, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great clothing sizing is right
Great clothing sizing is right, and good quality. Friendly staff, quick and efficient.
16 września 2022
Odpowiedź od FatFace - BATH
Good afternoon Becky,
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bath Southgate store.
Take care, EG
Great service all round
Great service on delivery, and on returns when needed. Super new autumn lines in store.
25 września 2022
Odpowiedź od FatFace - BATH
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really helpful staff
I was trying to decide which handbag to buy from the Fatface Bath branch where I was helped by Caryl. She was very knowledgeable and went the extra mile in explaining all the different styles and colours in order to help me choose the right one.
24 września 2022
Opinia niezależna
Odpowiedź od FatFace - BATH
Hi Alison, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Perfect purchase.
27 sierpnia 2022
Odpowiedź od FatFace - BATH
Hi Florence, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality and fit
7 września 2022
Odpowiedź od FatFace - BATH
Hello Melanie,
Thank you for taking the time to leave us your review.
We do hope that you are happy with your items!
Take care, CT
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