I was looking for some new clothes after putting on weight and changing size and obviously feeling insecure. I was helped by the loveliest person, Amy. She was kind an helpful, found me two amazing... Zobacz więcej
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Lokalizacja
Zmień lokalizację4 St Lawrence Street, SouthGate, BA1 1AN Bath, Somerset, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Not recommend to work here (unless you are normal) Not a good place to work if you are autistic or have any hidden disabilities, she will treat you unfairly and is mean (in private, never shows it... Zobacz więcej
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I visited Fat Face Bath today and both Finn and Kelly were so very helpful. Finn who helped me with looking for another dress size and Kelly who was at the till when there was no internet and the till... Zobacz więcej
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Excellent website with good information re sizing . Style of clothing v suitable for all members of family and my 8 year old grandson loves the Land Rover theme! Returns easy with online home printi... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
4 St Lawrence Street, SouthGate, BA1 1AN, Bath, Somerset, Zjednoczone Królestwo
- 01225 465752
4,8
Doskonała
203 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Super speedy to the store delivery
Super speedy to the store delivery , great communication and wonderful products too ! Very pleased all round thank you
23 kwietnia 2024
Odpowiedź od FatFace - BATH
Hello
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Click & collect.
Ordered on line, click & collect. Simple to use, notified when product arrived in store. Assistant obtained the order quickly, checked product and was able to leave packaging at the store.
The Lyndhurst canvas messenger bag is a good size, strong & well made. My husband is very pleased with it.
15 kwietnia 2024
Odpowiedź od FatFace - BATH
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Very prompt delivery and ALWAYS quality…
Very prompt delivery and ALWAYS quality products 👍
20 marca 2024
Odpowiedź od FatFace - BATH
Hello
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Lovely staff and clothes
I was looking for some new clothes after putting on weight and changing size and obviously feeling insecure. I was helped by the loveliest person, Amy. She was kind an helpful, found me two amazing jeans that I always strugglers find and I honestly left the shop feeling so much better about myself.
She was attentive and very knowledge of the FatFace stock. She was also extremely friendly. She really made my shopping experience at FatFace.
1 marca 2024
Opinia niezależna
Odpowiedź od FatFace - BATH
Hello Mo
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Perfect purchase
Brilliant range, fast service when I collected and good quality clothing.
17 lutego 2024
Odpowiedź od FatFace - BATH
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving our ranges and that the items you have received are of good quality. I hope you continue to enjoy our products as much as we do.
All the best,
MM
Great quality, good sizing
The quality is always great. I always struggle with crazy sizing (im a 14. So can range from 12 to 20, depending on the shop). Fat face seems to be consistent. Pretty much all the dresses have pockets and the material feels really nice. I brought everything in the sales… they have great sales!!
24 stycznia 2024
Odpowiedź od FatFace - BATH
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and your purchases! We look forward to welcoming you back soon.
Take care.- GM
Very pleased with my purchase the Teddy…
Very pleased with my purchase the Teddy coat.
21 stycznia 2024
Odpowiedź od FatFace - BATH
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent customer service at this…
Excellent customer service at this store.
Lovely shop.
11 stycznia 2024
Odpowiedź od FatFace - BATH
Hi there,
Thank you for taking the time to leave your 5* review.
I’m so happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Have a great day! -GM
Odpowiedź od FatFace - BATH
Hello,
Thank you for taking the time to leave your 5* review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Have a great weekend. -GM
Amazing service
Amazing service
I saw a wallet in a shop in bath
I wrote to customer service
They immediately located one
I could not believe my luck when it arrived two days later
Amazing customer service and with just my description of product
So many thanks to you
14 stycznia 2024
Odpowiedź od FatFace - BATH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good quality clothes friendly staff and…
Good quality clothes friendly staff and helpful prices resonable for high standard clothing materials only downfall need more new stock in
6 stycznia 2024
Odpowiedź od FatFace - BATH
Hello Marcel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality, and brilliant service from Leo in the Bath store.
I bought a jacket online before Christmas but needed to return it as it was too big. Really lovely, great quality jacket though - so I was keen to try and get a smaller size.
To save postage, I returned the original to the Bath store (it's great that you can return online purchases to a store) and was very glad I did, as Leo there was very helpful in processing the return smoothly, but also in helping locate other stores in the area that were showing stock - as the main website was sold out.
Leo took the time to note down a couple of stores for the next two sizes down so I left armed with some really helpful information - thanks Leo.
I've bought a few things from FatFace recently - and have been really impressed with the quality of the items, loving the 'tall' range - and have had great customer service from them too.
2 stycznia 2024
Opinia niezależna
Odpowiedź od FatFace - BATH
Hello Rob
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Drew is amazing!!
My mum and I were served by Drew on 22/12. He was very friendly and extremely helpful, he even searched the store for a pyjama set! he was so lovely and I really enjoyed my chat about dogs with him!! I’d definitely recommend coming to the store purely because of the great customer service. Thank you Drew!
22 grudnia 2023
Opinia niezależna
Odpowiedź od FatFace - BATH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Efficient and helpful!
The store was very tidy and well organised, and when I asked Drew for help he was incredibly enthusiastic and more than happy to assist me, helping me look for and choose the items I needed. When I couldn’t find a product he offered to order it for me, which he did efficiently. I hope he receives the recognition he deserves for his friendliness, enthusiasm, and absolutely impeccable customer service, especially during this busy time!
19 grudnia 2023
Opinia niezależna
Odpowiedź od FatFace - BATH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
All good delivery on time happy thanks…
All good delivery on time happy thanks for your serve
11 grudnia 2023
Odpowiedź od FatFace - BATH
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great assistance
Today I had the pleasure of being assisted by Drew in the Bath branch of Fat Face. She went over and above the norm in helping me find a jumper to suit my needs. Drew was so kind and patient, an absolute asset to the shop, and so unusual in this day and age. Thank you, Drew!
12 grudnia 2023
Opinia niezależna
Odpowiedź od FatFace - BATH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Not impressed with fatface after my…
Not impressed with fatface after my complaint I won’t be shopping with you again and I did shop a lot with you !
4 grudnia 2023
Odpowiedź od FatFace - BATH
Hello Trudy
Thank you for your review.
I am so sorry to hear of your recent experience with us. I can confirm that I have sent you a separate email to discuss this further with you.
EP
Lovely customer service: Leo
Came into store with my sister to look for some gifts. Leo was a delight to chat to, he was well mannered while clearly explaining sizing and delivery/stock options, especially for mens. Thank you!
5 grudnia 2023
Opinia niezależna
Odpowiedź od FatFace - BATH
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great service friendly and helpful
Great service friendly and helpful. Ordered top and bought out quickly.
23 listopada 2023
Odpowiedź od FatFace - BATH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Love Fat Face
Love Fat Face. Staff always helpful and efficient. The girl who served me today was really lovely.
24 listopada 2023
Odpowiedź od FatFace - BATH
Hi Harvey, thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.