Kit who serves us regularly when we shop at Fat Face is so friendly and couldn't be more helpful. We always hope that he will be there because he makes our shopping experience a pleasure.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Guy in Fat Face was amazing when I realised i forgot to use a discount code. Despite it being a split order for delivery he managed to cancel and re-order items so I didn’t lose my discount. Great ser... Zobacz więcej
Reakcja na opinię
Was shopping in Barnstaple today and even though I didn’t buy anything just wanted to say that the fun and banter the two staff had today was so fun, I felt really welcome and they knew their stuff, I... Zobacz więcej
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I went into barnstaple today to purchase a few gifts and was served by Dwain. I just want to say that he made my experience super easy, he knew exactly what I wanted, best of all the at the point I wa... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
87 High Street, EX31 1HR, Barnstaple, Devon, Zjednoczone Królestwo
- 01271 373791
4,9
Doskonała
143 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Love these tops
Love these tops , lovely and comfortable to wear. I know have 4 colours.
17 lutego 2024
Odpowiedź od FatFace - BARNSTAPLE
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are loving your tops and that you find these comfortable. I hope you continue to love our products as much as we do.
All the best,
MM
Went to the Barnstaple branch and was…
Went to the Barnstaple branch and was served by Dwain who met all my needs, was shopping for a friends wedding and I left very pleased with how Dwain accessorised my outfit. Definitely has a good eye for style and really listened to what I wanted and how I wanted my outfit to look. Will definitely be back thank you dwain your service was outstanding.
19 lutego 2024
Opinia niezależna
Odpowiedź od FatFace - BARNSTAPLE
Good Morning Marilyn,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Barnstaple Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Great service all round!
Parcel arrived on time. Staff very helpful and polite when I needed to return some items in store.
24 stycznia 2024
Odpowiedź od FatFace - BARNSTAPLE
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Barnstaple store to be so helpful and polite when you visit. I hope you continue to enjoy your visit to our stores.
All the best, MM
Awesome
Order arrived quickly, all items good quality and what I expected. Also visited shop. Staff always friendly and pleasant. Well made items. No complaints
19 stycznia 2024
Odpowiedź od FatFace - BARNSTAPLE
Hello Valerie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love my local store!
Easy to order and although item not suitable and returned to my local shop it was a trouble free experience and I bought a jumper and had a browse around New seasons stock whilst there. Staff member very pleasant and helpful.
18 stycznia 2024
Odpowiedź od FatFace - BARNSTAPLE
Hello Bryan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Superb service
Massive shout out to Ellen from Barnstaple fat face store, customer service was amazing!
I regularly shop at this store, and find the service second to none.
Ellen, was happy , helpful after my telephone call to the store this morning, she couldn't be more helpful. Holding on to an item for me , until I was able to collect. First class service
26 grudnia 2023
Opinia niezależna
Odpowiedź od FatFace - BARNSTAPLE
Hello Karen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - BARNSTAPLE
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Odpowiedź od FatFace - BARNSTAPLE
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Slow delivery
Click and collect order still waiting for delivery to shop 9 days later
Not a happy bunny
22 listopada 2023
Odpowiedź od FatFace - BARNSTAPLE
Good Afternoon,
Thank you for taking the time to leave us a review!
I am sorry to hear you have not yet received your order! I can see you was in touch with a member of our customer service team today and you have been advised on ongoing steps.
Again, I apologise for any inconvenience this has caused. If you have any further questions or feedback then please do email us on customerservices@fatface.com or call us on 0330 124 0000.
Kind Regards, JW
Fat Face is Ace!
Fat Face is ace! There are so many lovely things in store, the sales advisors are extremely helpful and the products are of an excellent quality.
4 listopada 2023
Odpowiedź od FatFace - BARNSTAPLE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The shop was clean
The shop was clean. Layout of the shop was good. Plenty of choice of sizes. Staff very friendly and helpful.
18 października 2023
Odpowiedź od FatFace - BARNSTAPLE
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Odpowiedź od FatFace - BARNSTAPLE
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
I took back a black T-shirt and asked…
I took back a black T-shirt and asked them to order the green one in for me as they didn’t have the right size in store. It w
As done without any fuss and is being delivered to my home free of charge . Excellent
6 października 2023
Opinia niezależna
Odpowiedź od FatFace - BARNSTAPLE
Hello Janet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly and helpful staff
Manager was very helpful when I telephoned regarding several Click and Collect orders. He dealt with my questions and concerns quickly and efficiently.
19 września 2023
Odpowiedź od FatFace - BARNSTAPLE
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Wonderful helpful staff.
16 września 2023
Odpowiedź od FatFace - BARNSTAPLE
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely week, KS
Odpowiedź od FatFace - BARNSTAPLE
Hello Alan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - BARNSTAPLE
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Odpowiedź od FatFace - BARNSTAPLE
Hello, Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived promptly and that you love your new item. Take care – KS
Received fab customer service from…
Received fab customer service from Dwain in the Barnstaple branch .. was very helpful indeed.
30 maja 2023
Odpowiedź od FatFace - BARNSTAPLE
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Served by Dwain.
Served by Dwain.
Very welcoming and just overall lovely and helpful. Helped me shop and pick out accessories for a special occasion felt like a personal shopper. Would highly recommend!
1 czerwca 2023
Opinia niezależna
Odpowiedź od FatFace - BARNSTAPLE
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Doświadczenie Trustpilot
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