I've had a great experience with FasTreat so far! I was able to be seen within a day rather than waiting months on end. Although the cost is steeper, I feel it's worth it. I appreciate the work the te... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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I've had a great experience with FasTreat so far! I was able to be seen within a day rather than waiting months on end. Although the cost is steeper, I feel it's worth it. I appreciate the work the te... Zobacz więcej
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I had a really positive experience with Fastreat from start to finish. The whole process felt smooth, professional, and most importantly, genuinely supportive. The assessment itself was thor... Zobacz więcej
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I had such a great experience with Fastreat. I’ve struggled with ADHD symptoms for years without really understanding what was going on, and their process finally gave me clarity. The initial quiz... Zobacz więcej
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Learned and heard things I had never previously thought of. Dang Bao An Nguyen, was the person helping me and she was terrific she explained a bunch of things i had never thought of. while helping... Zobacz więcej
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Napisane przez firmę
Trusted by thousands of members
701 West Georgia Street, Suite 1500, V7Y1C6, Vancouver, Kanada
Odpowiada na 95% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Your program is very amazing. There’s someone always to answer questions and everything’s fast and thorough. You offer exactly what you advertise.

Odpowiedź od FasTreat
Learned and heard things I had never previously thought of.
Dang Bao An Nguyen, was the person helping me and she was terrific she explained a bunch of things i had never thought of. while helping me with routine and other things to help manage my diagnosis. All while being very kind a great listener.

Odpowiedź od FasTreat
Honestly a pleasure. Missed 2 appointments and they ensured that they rebooked free of charge as curtesy to my ADHD. Recommend them any time of the day!

Odpowiedź od FasTreat
So far so good. Initially had problems signing in, but upon reaching out, my problem ( regarding inputting my postal code ) was solved and I received a credit.
Thx

Odpowiedź od FasTreat
Caring, compassionate and professional - excellent support and always available when needed.

Odpowiedź od FasTreat
1stly after booking & paying for my initial assessment I noticed an extra "membership" charge of £99 taken from my bank without consent nor knowledge. They automatically bill you £99 per month for nothing even though you do not consent nor agree to this.
Then when I booked AND PAID for my medical appointment the practitioner Jaqueline just didn't turn up to the paid appointment. I waited 25 min & then the appointment was cancelled from her side. No message, no reason, nothing. She just couldn't be bothered to turn up & now I am fighting for refunds.
Their service is uphauling & all they want is your "membership" subscription. Avoid these people

Odpowiedź od FasTreat
Terrible - service terrible customer service is just terrible and the prescription service you use make the prices up as they go, one month £40 next £90 - paid almost £200 for 6 weeks Of medication - I understand private costs but everything with this company the costs are borderline comical.
£200 for initial consult, totally fair
- £89 for each appointment
- £99 monthly membership (unclear what for as opening the app causes another fee or charge and nobody can actually tell you what the £99 gets you, bar a login)
- prescriptions by a third party (probably owned by the same shell company) which makes the fee up as they go, one script costs £40, then £58, then £90+
I made the choice to go private thinking the service would be the justification of the cost but this company charges you for anything they can try get away with. Logging in past 5pm? That’ll cost you £30 🤣 honestly I’m in awe, who needs pyramid schemes when we have fastreat

Odpowiedź od FasTreat
I recently completed an ADHD assessment with Fastreat with Dr Maite Soledad Soler Poupin, and it was a really positive experience.
I actually found Fastreat through a Google search. I had never used their service before, so choosing a clinic online felt a bit like a gamble. However, the price for the ADHD assessment was very reasonable compared to many other providers, so I decided to give it a try.
I’m really glad I did. Dr Maite Soledad Soler Poupin was incredibly kind, polite, and understanding during the consultation. She made me feel comfortable talking about my situation and listened carefully without rushing the appointment. I felt that she genuinely cared and was very empathetic about the difficulties I’ve been dealing with.
It was also very clear that she has a lot of experience with ADHD assessments. She is very knowledgeable and was able to recognise many of the symptoms I have been struggling with quite quickly. She explained things clearly and provided helpful advice and guidance that I really appreciated.
Overall, the whole experience made me feel heard and supported, which meant a lot to me. I’m very grateful for her professionalism, kindness, and understanding.
I would definitely recommend Dr Maite Soledad Soler Poupin and Fastreat to anyone who is considering an ADHD assessment. The service was professional, supportive, and the assessment price was very reasonable.

Odpowiedź od FasTreat
I had such a great experience with Fastreat. I’ve struggled with ADHD symptoms for years without really understanding what was going on, and their process finally gave me clarity. The initial quiz was quick and free, and it helped me see that I needed a full assessment. The appointment with the clinician was professional, kind, and judgment-free I finally felt heard.
Everything was straightforward, from booking to getting my results. They explained my options clearly and made me feel supported at every step. I truly wish I had found this sooner because it helped me understand myself so much better.
If you’ve been wondering about ADHD or struggling without answers, I honestly recommend giving Fastreat a try. It made a huge difference for me.

Odpowiedź od FasTreat
The diagnosis process was relatively quick, though a more empathetic approach would have been appreciated. Treatment was prescribed, with an upfront cost of $300 and a monthly fee of $99 thereafter. My practitioner has been satisfactory overall, but I believe there is room for improvement in responsiveness, particularly given the ongoing monthly fee. Additionally, any treatment adjustments require booking a $70 appointment, which can add to the overall cost. Despite these factors, the experience has been more efficient and ultimately more affordable compared to the traditional diagnostic route.

Odpowiedź od FasTreat
My provider was professional, attentive, and took the time to listen carefully before making any recommendations. I appreciated that the assessment felt thorough and evidence-based rather than rushed. Everything was explained clearly, the process felt organized and respectful. I would definitely recommend FasTreat to anyone seeking ADHD assessment and support.

Odpowiedź od FasTreat
The process was very easy and quick, and I received my appointment very promptly. I found fastreat efficient and seamless. Highly recommend

Odpowiedź od FasTreat
Hi all,
I didn’t think this company could be real at £199 for an ADHD diagnosis.
Got to be a scam I thought!
It kept showing up on my facebook & I saw reviews for the USA site.
FasTreat was advertising for the UK
I just had to find out & did a bit of research.
I entered my details & a £10 deposit was taken off my card,then within 48 hours of my very quick appointment I made the other £189 was taken.
I was text a link & received emails & reminders for the zoom video call.
Easy just clicked on the link in the text.
We spent the full 45 minutes on zoom & I was diagnosed by Mirabelle.
The next day I was sent a link for the medication doctor Daniel for a 15 minute zoom appointment.
Medication appointments cost £89 for each time you titrate on your meds.
Then the prescription was posted to the pharmacy by FasTreat.
This took a few days & I paid the pharmacy for the prescription & they sent me a link to fill in my details before proceeding.
I also had £99 taken for the monthly fee for FasTreat to process my prescription.
I was on my meds within days
It’s all medics who are qualified to give professional diagnosis with the UK quality commission.
I say absolutely fantastic!

Odpowiedź od FasTreat
Edit:
Adding that after my original review, FasTreat reached out to me via email, trying to compensate me to change/remove my review: "We would truly value the opportunity to make this right. To express our apologies, we can offer you: A complimentary new assessment with a different provider for a second opinion, or a $100 refund as a gesture of goodwill. If you feel that your concerns have been addressed after we resolve this matter, we kindly ask that you consider updating or removing your review on Trustpilot."
They also said: "We also apologize for the confusion surrounding the ongoing care membership. It is never our intention for patients to feel enrolled without clarity or consent." When I asked them to point out where on their website it says that patients will be automatically enrolled, they didn't respond (but responded to other parts in my email).
This company deserves zero stars.
Original:
My assessment was not thorough. The NP only cared about my performance in school, which is not always an accurate indicator of ADHD, particularly with high-functioning, masking girls and women. I know multiple people with ADHD who also did well in school and have master's degrees. I left the meeting completely emotionally disregulated, feeling invalidated and not listened to (the NP had clearly made up her mind and was not open to discussing anything else).
Regarding your company, I think it's sleazy to automatically sign people up without consent for your "ongoing care membership" — there was nothing in my appointment confirmation email that indicated I was automatically signed up. Thankfully I proactively called the company right after my assessment to confirm I did not want the membership. I haven't been this disgusted with a company in a while.

Odpowiedź od FasTreat
I had a great experience with Fastreat ADHD. The booking process was simple and quick, and the staff were very responsive and supportive throughout. The clinician was professional, patient, and took the time to explain everything clearly, which made me feel understood and comfortable. The assessment felt thorough but efficient, and I appreciated how organized the whole process was. Communication was smooth from start to finish, and I received clear guidance on next steps. Overall, the service was reliable, respectful, and genuinely helpful. I would definitely recommend Fastreat ADHD to anyone seeking ADHD assessment or treatment.

Odpowiedź od FasTreat
Fastreat has been an excellent experience for me and is 100% legitimate. I was able to connect with a provider quickly and get care when I needed it, without a long wait. Everyone I’ve interacted with on the care team has been thoughtful, responsive, and reliable, and I’ve consistently felt listened to whenever I’ve had questions or concerns.
The platform itself is straightforward and easy to navigate, and I’ve received timely updates throughout the process, including around evaluation and diagnosis. Scheduling is especially convenient, given that I’ve often been able to find same-day appointments, and usually within 48 hours. It’s a rare mix of speed and genuinely high-quality care. I highly recommend!

Odpowiedź od FasTreat
I had a really positive experience with this ADHD clinic. The staff were professional, understanding, and very supportive throughout the process. The doctor took the time to listen carefully to my concerns and explained the treatment options clearly, which made me feel much more confident about my care plan. Scheduling was easy and communication from the clinic was excellent. I truly appreciate the help I received and would highly recommend this clinic to anyone seeking ADHD support.

Odpowiedź od FasTreat
When signing up with FasTreat, the service was marketed with a prominent £199 starter/initial assessment fee (often highlighted in promotions as a special or launch offer, sometimes reduced from a higher amount like £499). This gave the clear impression that £199 was the main or primary upfront cost to get diagnosed and start treatment.
In practice, this £199 covers the initial assessment and possibly the first month of care, but it is followed by recurring monthly membership/ongoing care fees (around £99 per month, based on their advertised model). On top of that, if medication is prescribed (as is common for ADHD), you face additional private prescription and dispensing costs each month — often bringing the real ongoing expense to £250 or more per month overall.
These recurring and additional charges were not sufficiently emphasized or broken down transparently during the signup process, making the total cost structure feel hidden or downplayed. This lack of upfront clarity led to unexpected financial commitment beyond what was initially communicated.
While the platform offers fast access and GMC-registered doctors (which is a plus compared to NHS waits), the pricing model requires much greater transparency from the start — especially for patients already navigating the challenges of ADHD treatment costs.
I recommend FasTreat clearly disclose the full ongoing breakdown (initial fee + monthly membership + separate medication costs) right at the point of signup to avoid misleading expectations.
Would not recommend based on this experience unless you're fully aware of the recurring expenses.
How Our Pricing Works:
We have designed a simple three-step process to get you started:
Step 1: Initial Assessment (£199) This is a one-off fee (discounted from £499) for your comprehensive diagnostic interview with a GMC-registered medical doctor and your full medical report.
Step 2: Ongoing Care Membership (£99/month) If diagnosed, you will enroll in our monthly membership. This covers your clinical monitoring, 24/7 support, and portal access. Note: You must be an active member to access treatment.
Step 3: Medication Initiation (£89) Once you are a member, you will book this Member-Exclusive Follow-up. This is the specific video session where the clinician reviews your options and prescribes your first dose.
If you go through the full process to receive your first prescription, your total service cost in the first month would be:
£199 (Assessment) + £99 (Membership) + £89 (Drug Initiation Session) = £387
Ongoing Monthly Costs
After that first month, your costs drop to just the maintenance fee:
FasTreat Membership: £99 / month
Medication Cost: The cost of the medication itself is paid directly to the signature pharmacy. WHICH IS £150 A MONTH

Odpowiedź od FasTreat
I really needed more support for my mental health as my stress rose over the last few years. Getting medication and support for the folks here has totally helped me feel like myself again.

Odpowiedź od FasTreat
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