DO! NOT! PURCHASE from fasbags.com. I purchased a $1,000 LV Bag and the zipper broke after ONE USE! I contacted them and they said they would send a replacement zipper. I told them I already took it t... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered 7 items and received them 27 days later. Request for status updates went unanswered. The 2 LV belts had a very strong chemical smell, the 2 Christian Dior scarves were huge, thick, and too... Zobacz więcej
I don't think you do a good job of updating your customers on orders and when they will be shipped. Also when items are out of stock, you do not provide updates on when they will be in stock; if the... Zobacz więcej
Reakcja na opinię
Unfortunately, I had a very expensive, bad experience with Fasbags. I purchased a Guuci bag that looked amazing on their website, but when I received it, it looked nothing like the quality that they p... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z torebkami
- Sklep odzieżowy
- Sklep z dodatkami
- Sklep z butami
- Sklep z odzieżą uliczną
- Sklep z odzieżą damską
Napisane przez firmę
Shop designer fashion online at Fasbag.com. Designer shoes, Wallets, Jewelry, designer bags and designer accessories
Dane kontaktowe
Stany Zjednoczone
- Support@fasbags.com
- fasbags.com
1,5
Bardzo słaba
35 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Do not buy from this company
Unfortunately, I had a very expensive, bad experience with Fasbags. I purchased a Guuci bag that looked amazing on their website, but when I received it, it looked nothing like the quality that they promise. It was so cheap looking, like the worst knockoff you would ever see. Don’t waste your money, I want to help anyone from having the same bad experience that I had. A big scam company.
23 kwietnia 2021
Opinia niezależna
Odpowiedź od Fasbags
Hi Alison,
Thank you so much for taking the time to share your feedback. We’re sorry to hear that you weren’t satisfied with your recent shopping experience.
Please respond to our request for more information so that we can investigate any unresolved issues. You can also send an email with the subject “Trustpilot Review: Order ____” to support@fasbags.com or https://www.facebook.com/FasbagsOfficial-106299934877687 if you prefer contacting us directly.
Very happy with the quality of the…
Very happy with the quality of the products received. They were well packaged when shipped and arrived in excellent condition.
22 kwietnia 2021
Opinia niezależna
Great company always taken care of me…
Great company always taken care of me as a customer and products are very high quality Bueatiful products I would definitely buy from them been a customer for quite sometime now recommend them for best quality products for sure they definitely get a 5 stars from me
22 kwietnia 2021
Opinia niezależna
my bags
The bags feel authentic and love the designs of all your products.
22 kwietnia 2021
Opinia niezależna
Odpowiedź od Fasbags
Thanks so much for your feedback! We’re really glad you enjoyed our bags. Looking forward to seeing you again soon and thanks again!
Satisfied customer
I have ordered several bags from you and have always been very satisfied.
I especially appreciate the responses to my emails if I have a question about anything.
I will continue to be a customer
22 kwietnia 2021
Opinia niezależna
Odpowiedź od Fasbags
Hi there, thanks for leaving us such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day
I don't think you do a good job of…
I don't think you do a good job of updating your customers on orders and when they will be shipped. Also when items are out of stock, you do not provide updates on when they will be in stock; if the delay will be longer than you expect and not good advising when a refund has been issued. All these need items listed need improvement.
22 kwietnia 2021
Opinia niezależna
Odpowiedź od Fasbags
Hi Betty, thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you. We're upgrading our system to improve the customer experience. We are truly sorry for the inconvenience and hope to offer you better services in the future.
Lovely pieces
Lovely pieces. Quick to receive. Orders just as presented. Rec'd in great condition.
22 kwietnia 2021
Opinia niezależna
Odpowiedź od Fasbags
Hello Susan, thanks for your time and your kind words. look forward to seeing you again
I didn't like the fact that you guys no…
I didn't like the fact that you guys no longer have the paypal gate for check out. Once, and if you get it back I will begin to shop with you guys again, and continue to be a loyal customer.
22 kwietnia 2021
Opinia niezależna
Odpowiedź od Fasbags
Hi there, I understand how frustrating that must be, I’m sorry for this temporary unexpected issue. We're striving to fix it. Hope to offer you better services in the future
Buy with Confidence
Fasbags are beautiful and of excellent quality. I was thrilled with my purchases!
22 kwietnia 2021
Opinia niezależna
Odpowiedź od Fasbags
Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work trying to continuously improve our product and service. it’s always rewarding to hear kind words. We love that you love us :)
I still haven’t received my package.
I placed my order 3-13-21 for my birthday Been checking my tracking number with Fed-ex it’s been saying label made shipment pending since 3-31-21. Fasbags assured me that Fed-ex had my package and was just holding it. Then 2 days later Fasbags tell me that my package was seized by customs! It’s poor business to give a customer the run around when you already have there money in my opinion. An I still haven’t received my package as of today 4-23-21. Sincerely, A fed 🆙 customer!
22 kwietnia 2021
Opinia niezależna
Odpowiedź od Fasbags
Hello Chi Mccaleb,
Thank you so much for taking the time to share your feedback. We’re sorry to hear that you haven't received your order.
We see that a member of our Customer Service team is already looking into this issue for you. We’ll gladly share your feedback with our teammate to make sure that the proper care and attention are given to this case.
Odpowiedź od Fasbags
We’d just like to thank you for taking the time to write this review for our bag. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day
I would like to give you 5 stars…
I would like to give you 5 stars because all of the items you sent were just PERFECT !!!!
With one of my order - No 43915 - I have had troubles. I never received the two bags (My husbands Xmas Gifts) and also, you (Fasbags) never remboursed the money. So, I’m very sad!
22 kwietnia 2021
Opinia niezależna
Odpowiedź od Fasbags
Hello Wyss,
Thank you so much for taking the time to share your feedback. We’re sorry to hear that you weren’t satisfied with your recent shopping experience.
We see that a member of our Customer Service team is already looking into this issue for you. We’ll gladly share your feedback with our teammate to make sure that the proper care and attention are given to this case.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.