The item described online as tango Apple Original with the sweetners and sugars. Ordered a whole crate for it to be sugar free. Then sent a WhatsApp to see about a refund and return. Got completely ig... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent service. I have been after a certain soft drink, that was still an original type ( with sugar ) & by far the cheapest selling was with Fame Drinks. So I wanted to double check it was the... Zobacz więcej
Reakcja na opinię
Company was easy to get hold of when I wondering about my order. Via phone. They were already preparing order for dispatch. Will be ordering from here again. Tried the Tree tops drink cocktail 12 f... Zobacz więcej
Reakcja na opinię
Took longer than expected to come and eventually someone message me back to say parcel had been damaged in transit and they would send it again I then got it the next day. I might order again not sure... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
In need of drinks? Then look no further! Want a delivery to your door? Perhaps it's a special occasion and cant spare the time to queue up in shops. Here at Fame Drinks, we offer a wide range of soft drinks, energy drinks, milkshakes and sodas without the hassle of long queues or heavy shopping bags or the risk of your favourite drink being out of stock. Whilst shopping with us we pride ourselves in offering you a stress free purchase with convenience at your fingertips along with quality service and value. We have a vast range of products to suit every mood, every occasion and food. We are prepared for all orders, no order is too big or too small. Every order made with us comes with a tracking code, where you can track your parcel at any time of the day so you can keep up to date with your parcel status. At Fame Drinks we put our customers first ensuring that we do everything we can to deliver a five star service. We ask customers if they can give us feedback and reviews in order to improve and change the services that we offer. If we do something right spread the word, if we do something wrong tell us.
Dane kontaktowe
Birmingham, Zjednoczone Królestwo
- 0121 455 9272
- info@famedrinks.co.uk
- famedrinks.co.uk
3,4
Średnia
90 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Waited a week to receive a phone call…
Waited a week to receive a phone call saying they were out of stock. Web site still showed as in stock. Full refund received.
26 czerwca 2024
Great customer service fast delivery…
Great customer service fast delivery will definitely be using again
27 kwietnia 2024
Opinia niezależna
I've subscribed
I've subscribed, hopefully the out of stock items I wanted will become available for me to order, hence the reason I have 4 stars.
20 marca 2024
Not the best experience
I ordered one type of water with electrolytes and I received a phone call 2 weeks later to be informed they don't have it - they offered another type of water completely (which was sparkling and I hadn't known it is) and I had ordered 24 bottles x 500ml and got 12 bottles x 375ml. If I had known the difference was going to be from apples to oranges, I could have said no. But they weren't too keen to give me all the details, just to send something and be done with me. Not the best customer service and a bit deceitful. I would have appreciated more transparency.
20 marca 2024
Odpowiedź od Fame Drinks
Hello Andrea,
I’ve read over your complaint, and I’d like to apologise for the inconvenience you experienced with your recent order. We take customer feedback very seriously, and I’m deeply saddened to hear that you encountered these issues. After careful consideration, I’ve determined that the most effective way to resolve this issue would be to offer you a part refund or a free pack of 24 voss water for the incorrect order. Additionally, we will ensure better communication in the future to avoid any misunderstandings regarding product details. Please direct any issues straight to us so we can try and rectify them.
Kind regards,
Fame Drinks Team
Seller communicated well
Seller communicated well, package was shipped onto and packed nicely.
9 lutego 2024
Long time to Recieve
Paid £6.95 for delivery within 2-3 days and recieved my item 12 days later. No communication after attempting to email. Will not be repeating my order.
28 stycznia 2024
Did everything in there power to deliver for me
Delivery was a bit late but the lady I spoke to did everything in her power to get my drinks to me I left because of holiday and she got the driver to leave in a safe space for me I will order again
19 stycznia 2024
Odpowiedź od Fame Drinks
Thank you for the review Mark.
Quality service
Quality service, the drinks arrived in time and the drinks are delicious 😋
5 grudnia 2023
Odpowiedź od Fame Drinks
We appreciate your positive feedback Donna.
Fantastic perfect service and super…
Fantastic perfect service and super fast postage. Defantly happy will be purchasing again thank you *****
7 grudnia 2023
Odpowiedź od Fame Drinks
Happy to hear this Gareth. Thank you for shopping with us.
Great thanks
11 września 2023
Drinks didn't turn up.
Drinks didn't turn up.
Shortly after ordering the drinks, the website started showing the drinks as being out of stock.
I tried multiple times to contact the company about the order but didn't get any response.
After 3 weeks I got a Paypal notification saying a refund had been issued. 5 days later another notification saying the refund was not able to be completed successfully. Still waiting for my refund to come through.
2 września 2023
Odpowiedź od Fame Drinks
Hello Darren,
We opolagise for your trouble you had whilst shopping with us. We have now sent you a full refund there was a issue with our system which has now been rectified. Our usual procedure is to send a out of stock email to customers but as there was a system error messages was not sent.
If you have any further question please free to get in touch.
Kind regards,
FDL Team
No drinks, no communication
I placed an order 9 days ago that still hasn't shipped and I've had no reply to my email from several days ago. Rubbish.
28 sierpnia 2023
Opinia niezależna
Odpowiedź od Fame Drinks
Hello Anita,
We opolagise for your trouble you had whilst shopping with us. We have now sent you a full refund there was a issue with our system which has now been rectified. Our usual procedure is to send a out of stock email to customers but as there was a system error messages wer not sent.
If you have any further question please free to get in touch.
Kind regards,
FDL Team
100% Excellent !
Excellent service. I have been after a certain soft drink, that was still an original type ( with sugar ) & by far the cheapest selling was with Fame Drinks. So I wanted to double check it was the one, and went into their chat. I was answered almost immediately, & given a photo of the information.
I made my order, and excluding the weekend, it was delivered within 3 working days.
Thank you so much for your help, courtesy, friendliness & speedy delivery!
Order : FD2200
3 sierpnia 2023
Opinia niezależna
Odpowiedź od Fame Drinks
Thank you stephanie for this amazing review .Hope you enjoyed your fame drinks.
Hope to see you soon
Kind regards,
FDL team
The drinks I ordered were no longer in…
The drinks I ordered were no longer in stock. I had a phone call from a very helpful young man to discuss my options.
I decided on a refund and this was sorted very quickly.
I will happily use this company again.
Thank you
27 lipca 2023
Odpowiedź od Fame Drinks
Thank you for the review Rosalind. Happy to hear your issue was sorted promptly.
Hope to see you soon.
The delivery time was long but overall…
The delivery time was long but overall was great.
23 lipca 2023
Odpowiedź od Fame Drinks
Thanks for letting us know Nana we apologize for the delay. We will discuss this with our courier service and packing team.
Got an email saying that my order…
Got an email saying that my order couldn't be fulfilled.
No reason and no choice to reorder.
5 czerwca 2023
Odpowiedź od Fame Drinks
Hi Amanda,
We apologise for the lack of communication. We have implemented a few changes since this. We now send out an automated message with out of stock products and have whatsapp as a additional point of contact.
kind regards,
FDL Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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