… to do exactly what it claims to do. Color corrected my botchy skin tone (which is medium light), greatly minimized my skin imperfections (dark spots, fine lines and wrinkles) without feeling heavy... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This was my first time ordering the mascara. It had stated if you purchase it, there would be a free eye serum and a mystery gift given. I misread it and ordered only one mascara so I reached out.... Zobacz więcej
I had a fantastic experience! Love the mascara. Pauline was so helpful in correcting a shipping address error and ensured I received my product as ordered. I was amazed by the customer service and her... Zobacz więcej
Amazing customer service from Yuki. Swift response and extremely helpful dealing with my request. Can't wait to receive my products and start using them soon.
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Still waiting for the 2nd half of my…
Still waiting for the 2nd half of my order but other than that, it’s been good
I received my mascara
I received my mascara, used it , and wasn't quite sure. So I contacted Customer Service. Pauline, in CS sent me some tips on how to get my best results. Tried it, and it looked so much better. I love the product. Give it a try
Ray with customer service
Ray with customer service has helped me with the product I order.
It was not as I expected and Ray recommended an alternative.
Ray was prompt in all replies.
The Customer Service was exceptional
The Customer Service was exceptional. I forgot to change my address from TN to CA as this is where I am currently and they were able to contact fulfillment to change the address ship to asap. Thank you so much! 😊
I had an issue with foundation that I…
I had an issue with foundation that I purchased. I contacted customer support and Ray was extremely helpful and made sure he found a resolution to the problem that I was satisfied with.
Very happy new client!
I needed a change from lashes with glue leaving me with short sparse lashes. Facelove ever love mascara did not disappoint! In fact one coat replenished my short lashes beautifully. I was surprised and impressed! Pauline in customer service was very responsive and lovely when I reached out. She’s gained a happy client for sure!
Just wanted to give a quick Thank you…
Just wanted to give a quick Thank you to Ray. You were so helpful in tracking down my order. I absolutely love this mascara and also the lash serum.
Thank you
Shoni
Facelove Cosmetics has a great customer…
Facelove Cosmetics has a great customer service! I had questions about the product and I had a prompt reply. Pauline was patient and attentive answering my questions.I emailed first and I thought I did not get a reply, but she kindly showed I got a reply. It went to spam folder.
Customer service is outstanding
Customer service is outstanding. I placed an order a few days ago, however with all the emails and texts that bog us down daily I deleted my order confirmation. I sent a message from their site, gave them all the information they might need! The very next day I received a duplicate order confirmation along with a pleasant email. All my fault I trashed emails I should have kept, but there is a friendly customer service rep that cares! Thank you, means so much !
I had accidentally made two orders
I had accidentally made two orders, when I reached out to customer service about canceling one Pauline was quick to cancel it for me extremely quick.
Ray did a wonderful job with my issue
Ray did a wonderful job with my issue. I received a reply very quickly. Very good customer service. If all the other associates work as well as Ray I would have to say you have a great company.
Fabulous customer service
I recently ordered a two pack of the face love mascara. It was taking longer than I expected so I contacted customer service. I got an email back about 30 minutes later from Pauline. She said it showed it had been delivered. I was at work so I called my house and my son said I had a delivery. I emailed Pauline back and told her it had been delivered and thank you for getting back so quickly. Thank you for having great customer service. That has not been my norm for ordering online. By the way, I love the mascara.
Outstanding personal customer service
I had to contact customer service because of an error I made with my order. An actual person responded almost immediately and resolved the issue. Not the usual automated message that other companies use. AND! I received my order (love it!) within a week!
After using the Facelove Foundation…
After using the Facelove Foundation Stick for a week, I was thoroughly impressed with its performance. I was so satisfied that I decided to order an additional two sticks, one for myself and one for my daughter. I eagerly anticipate the arrival of my order and have already contacted the company to inquire about its estimated delivery date. Their exceptional customer service has left me confident in recommending them to anyone seeking a high-quality foundation. I love this!!
great cs
I spoke to one of their CS and she is friendly and polite and gave me resolution to my problem
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








