Great service and delivery and a very comfortable new mattress. It is a deep mattress so think about your sheets fitting. It’s warmer than our last mattress and both of us are really happy with it, s... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The description of our new mattress was accurate and especially with the help of WHICH? We were also fortunate to have some bank-holiday discount! The response from EZE was very good and we were kept... Zobacz więcej
EZE Ultra Hybrid double mattress. Very comfortable so far. Delivery timing was spot on and team rang me 30 mins prior to arrival. They did deliver to room of choice and removed box but mattress w... Zobacz więcej
Reakcja na opinię
Easy ordering for Eze mattress! Keeping us informed at every stage from purchase to delivery. Giving the option of removing old mattress and placing new one in bedroom. Product looks good although w... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Transform your sleep with our award-winning hybrid mattresses, voted Which? Best Buy Mattress for four consecutive years. Our hybrid mattresses, also known as combination mattresses, combine the benefits of memory foam, pocket springs, and gel infusion for the ultimate night’s sleep - perfect for all types of sleepers. We offer four types of mattresses that can suit every type of sleeper, no matter your budget. Our eze hybrid max mattress is medium tenson mattress and features two memory foam layers and 2000 pocket springs. It’s the best choice for those who prefer the best levels of support and pressure relief for uninterrupted sleep. Our eze hybrid ultra mattress is best for those who would like a softer mattress, while still delivering support and breathability. It features four levels of memory foam but has 800 pocket springs instead. For those who want a gel-infused memory foam mattress, you can’t go wrong with our Cooleze™ range. Our Cooleze hybrid deluxe mattress provides medium firmness, 1000 pocket springs, a memory foam layer, and a gel-infused memory foam layer for superior temperature regulation. Finally, our most affordable mattress, the Cooleze Hybrid Original, has 600 pocket springs with the same layers as our hybrid deluxe. 10 year guarantee. Free next day UK Delivery or 5-7 days with mattress disposal service. Free 14 day returns. Pay monthly with Dividebuy 0% Finance. No Credit Check. Buy now pay later with Klarna.
Awarded Which? Best Buy Pocket Sprung Mattress 2024 & 2025
Napisane przez firmę
- The eze™ Hybrid Ultra mattress has been awarded as the Bestselling Pocket Sprung Mattress by Which? Best Buy, April 2024 & 2025. Here is what Which? had to say; "A Top-class Mattress, It’s not often we find bold claims that actually stand up in our tests, but the eze™ Hybrid Ultra is supportive, durable and breathable, which means you’re onto a winner for a decent night’s sleep with this mattress. It’s one of our highest scoring Best Buy pocket sprung mattresses".
- Cooleze™ Hybrid Original Mattress
- A Which? Great Value Mattress June 2025- Here is what Which? had to say; "If you’re after a mattress that’s cool to lie on and breathable, then this is worth a look. It’s supportive, long-lasting and won’t sag or soften" -Good overall body support -Feels cool to lie on -Breathable -Excellent durability
10 Year Guarantee
All eze™ Mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your new eze™ Mattress and is valid for the first 10 years of use. See website for details.
Dane kontaktowe
HEAD OFFICE MOORHEAD HOUSE MOORHEAD WAY BRAMLEY, S66 1YY, ROTHERHAM, Zjednoczone Królestwo
- 03303112133
- info@ezemattress.com
- ezemattress.com
End of Summer Sale
4,6
Doskonała
296 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent all round
The Eze Hybrid Ultra mattress we ordered is an excellent product proving to be superior to our far more expensive mattress that it replaced. The order process is also seamless from order placement to delivery. Highly recommended.
23 kwietnia 2025
Odpowiedź od eze Mattress
Hello Larry,
Thank you for taking the time to leave us a 5* review based on your experience purchasing with us online.
We're very happy to read your feedback on the eze™ Hybrid Ultra mattress and the ease of ordering online.
Thank you for shopping with us, we hope you recommend us to your friends and family in the future.
eze™ Mattress Team.
Odpowiedź od eze Mattress
Hello Paul,
Thank you for taking the time to leave us a 5* review based on your experience purchasing with us online.
We're delighted to read your feedback on our delivery and the quality of the mattress.
Thank you for shopping with us, we hope you recommend us to your friends and family in the future.
eze™ Mattress Team.
We’ve had our mattress for about a…
We’ve had our mattress for about a month now and love it. It’s super deep so you’ll need an extra deep fitted sheet. Super comfortable and great quality and service too.
26 marca 2025
Opinia niezależna
Odpowiedź od eze Mattress
Hello Sarah,
Thank you for taking the time to leave us a 5* review based on your experience purchasing online.
We're delighted to read your feedback on our service and the comfort and quality of the mattress.
Thank you for shopping with us, we hope you recommend us to your friends and family in the future.
eze™ Mattress Team.
A worthwhile investment
I rarely write reviews, but after spending several months on the eze™ Hybrid Ultra mattress, I felt compelled to share my experience. From the moment I unboxed it, it was evident that quality and comfort were at the forefront of its design. If you’re looking for a mattress that offers a perfect blend of luxury, support, and durability, look no further.
30 stycznia 2025
Opinia niezależna
Odpowiedź od eze Mattress
Hello Andreea,
Thank you for taking the time to leave us your positive feedback.
We're delighted you wanted to share your experience with us and we're very happy to read your review.
We're glad you are enjoying the mattress and would recommend us.
Thank you for shopping with us online.
eze™ Mattress Team.
I can’t recommend it enough!
I have had the Eze Mattress now for over 4 months and I can’t recommend it enough. I chose the Hybrid Max Mattress because it’s slightly firmer and provides targeted relief for shoulders, back, and hips. I literally can’t wait to go to bed every night, I absolutely love it!
7 grudnia 2024
Opinia niezależna
Odpowiedź od eze Mattress
Hello Marie,
Thank you for taking the time to leave us a positive review.
We are very happy to read that you absolutely love your eze™ Hybrid Max Mattress and would recommend us to others.
Thank you for shopping with us online.
eze™ Mattress Team.
EZE Hybrid Max Mattress - Great value!
Incredibly comfortable and so easy to unpack! In comparison to other Hybrid King Size mattresses this was so affordable too.
25 listopada 2024
Opinia niezależna
Odpowiedź od eze Mattress
Hello Zubina,
Thank you for taking the time to leave us a 5* review based on your experience shopping with us.
We are pleased to read that you're finding your new mattress incredibly comfortable and found shopping with us affordable.
Thank you for ordering with us online.
eze™ Mattress Team.
Excellent mattress!
Excellent mattress & great quality - definitely recommend.
17 lutego 2025
Opinia niezależna
Odpowiedź od eze Mattress
Hello,
Thank you for taking the time to leave us a 5* review based on your experience ordering with us.
We are very happy to read that you're happy with the quality of your new mattress and would recommend us.
Thank you for shopping with us.
eze™ Mattress Team.
Painless experience.
18 marca 2025
Odpowiedź od eze Mattress
Hello Ted,
Thank you for taking the time to leave us a positive review based on your experience ordering with us.
We are very happy to read that you had great experience.
Thank you for shopping with us and we hope you are sleeping well on your new mattress.
eze™ Mattress Team.
Very comfortable mattress would highly…
Very comfortable mattress would highly recommend, great service and very quick delivery.
3 kwietnia 2025
Odpowiedź od eze Mattress
Hello Jeremy,
Thank you for taking the time to leave us a positive review based on your experience ordering with us.
We are very happy to read that you're happy with your new mattress and would recommend us to others. We're happy you received great service and a quick delivery.
Thank you for shopping with us.
eze™ Mattress Team.
The mattress seems very good so far
The mattress seems very good so far, and the process of unpacking it, rolling it out on the bed and then expanding from something looking thin and flimsy to something thick and substantial, was a revelation.
The delivery process left something to be desired however. The team arrived within the advertised window and delivered the new mattress efficiently, but they were unable to recover the old mattress because there was no space on their van. It had to be put in our garage until another team could collect it the next day, which was inconvenient and required someone to be on hand for a second day.
3 kwietnia 2025
Odpowiedź od eze Mattress
Hello Malcolm,
Thank you for taking the time to leave your feedback based on your experience ordering with us online. We are happy to hear that you are enjoying your mattress so far.
We are disappointed to hear your about delivery experience and have contacted our courier for more information. We are very sorry for the inconvenience you encountered for them failing to dispose of your old mattress and having to return the following day.
eze™ Mattress Team.
Excellent quality
A brilliant experience, from the delivery to the arrival. Simple instructions. I loved the fact that the mattress arrived in such a useful box on wheels. With the tool to open the wrapping easily. The mattress itself is super. Once it had been left the required amount of time we enjoyed a great nights sleep. And have since. It’s the perfect combination of comfort and convenience.
27 marca 2025
Odpowiedź od eze Mattress
Hello Katherine,
Thank you for taking the time to leave us a positive review based on your experience shopping with us online.
We're delighted to read your feedback from receiving your delivery, to installing your new mattress.
We hope you continue to sleep well.
eze™ Mattress Team.
Changed delivery date so I could make…
Changed delivery date so I could make an urgent hospital appointment.
25 marca 2025
Odpowiedź od eze Mattress
Hello Ali,
Thank you for taking the time for leaving us a positive review based on your experience ordering with us. We are happy we were able to accommodate your delivery around your appointment.
We hope you are enjoying your new mattress. Thank you for shopping with us.
eze™ Mattress Team.
The comfort of the mattress is perfect…
The comfort of the mattress is perfect for me. The delivery and assembly were so easy for us an elderly couple. Thank you
18 marca 2025
Odpowiedź od eze Mattress
Hello Hilary,
Thank you for taking the time to leave us a positive review based on your experience ordering with us. We are happy to hear you received a good delivery from our two man team and that you are enjoying your new mattress. Thank you for shopping with us. eze™ Mattress Team.
Be aware
Asking for a review before you've had a chance to get a night's sleep in on the mattress is a bit premature, but the mattress seems fine if harder than expected - it's so substantial I doubt we will ever be able to get it back out of that room unless the vacuum machine that packed it in the first place is loaned to us!
I did have an issue with the delivery, having paid extra to have it delivered to the bedroom and all packaging taken away along with the old mattress, the delivery company said unpacking wasn't part of the order, leaving me the difficult job of unrolling and unwrapping on my own and with reams of plastic to dispose of. Be aware
11 marca 2025
Odpowiedź od eze Mattress
Hello Mrs Sethi,
Thank you for leaving us your valued feedback.
The first review we send is just the service review, the product review follows in another 2 weeks time.
Your new mattress will start to soften in around 4-6 weeks this will give enough time for the settlement of the mattress and the mattress to adjust to your body shape. It can take up to 6 weeks for your mattress to fully adjust.
Mattress disposal and room of choice was included with your order, so we will contact our courier straight away and get more information as to what happened with your delivery. We will reach out to you over email once we have had a response and issue a partial refund for this service if necessary, but we were not informed of this at the time of delivery.
We are sorry to hear you had to do this yourself and apologise of behalf of our courier for their lack of service. We are disappointed to read your review and we will do our best to rectify this for you.
eze™ Mattress Team.
*Update 10.4.25
Hello Mrs Sethi,
We have followed up with our courier and emailed you the outcome. We have refunded you accordingly for the services which were not carried out at your property.
Kind Regards,
eze™ Mattress Team.
Courier service are cowboys
Their courier service not just unhelpful but their driver put my neighbours in danger with his driving.
When l called to report this, l was told politely that they thanked me for my complaint and that it would be filed.
17 marca 2025
Odpowiedź od eze Mattress
Hello John,
Thank you for taking your time to leave us your feedback. Your complaint was escalated to our courier partners who have been in direct contact with your regarding your complaint.
We hope you are enjoying your new eze™ Mattress. Thank you for shopping with us. eze™ Mattress Team.
Odpowiedź od eze Mattress
Thank you Fiona for leaving us positive feedback. We're very happy to read you had a good experience ordering with us and had a quick delivery. We hope you are enjoying sleeping on your new mattress. Thank you for shopping with us. eze™ Mattress Team.
The mattress was supposed to arrive in…
The mattress was supposed to arrive in seven days, but it did so in three, which was fantastic. The packaging had wheels that let us transport it to the desired spot. Although it takes two people to lift. Overnight, it inflated completely. I've had some excellent sleep scores since using the Eze mattress, it's medium temperature (not cool) under the body. Having had a Happy Mattress which i thought was ok, I would absolutely buy another Eze if I had to.
13 marca 2025
Odpowiedź od eze Mattress
Thank you for taking the time to leave us a 5* review based on your experience ordering with us. We're very happy to read you received your order earlier than expected and that you are sleeping well on your new eze™ Mattress. Thank you very much for shopping with us, eze™ Mattress Team.
Odpowiedź od eze Mattress
Thank you Norman, for taking the time to leave us a 5* review based on your experience ordering with us. We're very happy to read you found our team helpful, you had a good delivery and are enjoying your new mattress. Thank you very much for shopping with us. eze™ Mattress Team.
Odpowiedź od eze Mattress
Thank you John for leaving us a positive 5* review. We're very happy to read your feedback on your new eze™ Mattress. We hope you recommend us to your family and friends. Thank you very much for shopping with us, eze™ Mattress Team.
Mattress came on time friendly delivery…
Mattress came on time friendly delivery person easy to unpack and it feels like I am sleeping on a cloud
10 marca 2025
Odpowiedź od eze Mattress
Thank you Red for leaving us a positive review based on shopping with us. We're delighted to hear that you were happy with your delivery and that you love your new eze™ Hybrid Ultra Mattress and you feel like you're sleeping on a cloud! Thank you very much for shopping with us. eze™ Mattress Team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.