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Eyeweb Recenzje 64

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Wynik TrustScore: 4 na 5

4,2

Hurtownia okularów
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

You know, I absolutely dislike glasses in general. It just feels taboo to me. But when I tell you eyeweb with their stoggles (get it style-goggles= Stoggles) love the way they feel, nice, professiona... Zobacz więcej

Oceniono na 5 z 5

The glasses are not only stylish but also incredibly comfortable to wear. The prescription was spot on, and I can see clearly without any issues. The quality of the frames and lenses is top-notch, and... Zobacz więcej

Oceniono na 4 z 5

Sarah Clark was great, super quick and was able to get my order moving. Very no hassle. I have no gripes with the customer service, but the lost star is for the website. I don't know if it's because o... Zobacz więcej

Oceniono na 5 z 5

I reached out via chat with regard to a return due to a lens not being correct. I was connected to Michael Louise, who answered all of my questions and was patient, kind and professional. I am waiti... Zobacz więcej

Informacje dotyczące firmy

  1. Hurtownia okularów
  2. Sklep z okularami przeciwsłonecznymi

Napisane przez firmę

Eyeweb is your one-stop destination to shop for your favorite glasses online from a huge collection of designer eyeglasses, Prescription Sunglasses & safety eyewear. You can even see how your chosen glasses look on you with our virtual try-on feature, coupled with excellent customer service that will make your shopping experience a breeze. Whether you’re looking to get yourselves a brand new pair of fashionable glasses or protective eyewear, you name it, we have it. There are tons of top drawer PPE brands to choose from, such as WileyX, Stoggles, Adidas, Nike, Lacoste & Guess, among many others. Our long-standing presence has helped us to establish a firm footing in the world of online glasses that are available in a variety of styles, shapes & colors. Almost all of the protective eyewear we offer is ANSI & OSHA approved, which is imperative for workplace compliance when it comes to workers' health & safety. We also offer our customers the option to customize their glasses by adding lens add-ons of their own choice that elevate their optical experience to another level. When it comes to premium eyewear at very competitive prices, Eyeweb is an easy choice.

Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

64 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 66% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 5 z 5

Sarha was awesome

Sarha was awesome. she took care of me quickly. The experience was absolutely wonderful. Eyeweb has great customer service

20 września 2024
Opinia niezależna
Oceniono na 5 z 5

Awesome customer service

Awesome customer service, I work with Tesla in Fremont, CA as a machinery maintenance technician. I had a pair of my safety glasses fall off my face while upstairs by the time I could get down to them a forklift already ran them over. I contacted customer service, and they assisted me by getting my prescription to the lab and start my new order immediately. Awesome company and awesome customer service!

28 sierpnia 2024
Opinia niezależna
Oceniono na 4 z 5

Great Service

As another reviewer noted, the web site was a bit confusing. As a result, I got Customer Service involved, and Tim Foster was great at helping me out. Fast response and a quick resolution to my problem.

11 września 2024
Opinia niezależna
Oceniono na 5 z 5

Stuff happens

Stuff happens, and when I needed to return and replace they were very cordial and respectful, while keeping me up to date on the process and making it seamless. Great work

30 sierpnia 2024
Opinia niezależna
Oceniono na 4 z 5

Sarah Clark was great, but the website, yikes.

Sarah Clark was great, super quick and was able to get my order moving. Very no hassle. I have no gripes with the customer service, but the lost star is for the website. I don't know if it's because of the integration with my company or what, but the EyeWeb BoydGroup UX and navigation is atrocious. Get some coding kids from a local college and make a better page.

27 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

sarah clark was quick and efficient

sarah clark had clear and quick communication and quickly solved my problem with my email not working when input properly more help than i had gotten from other customer service on different sites 10/10 experience

12 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

First pair of safety glasses didn’t fit right

Received my first pair of safety glasses. Very prompt with the order. The arms of the glasses were to tight for my big head😅
Tim worked with me on picking out another pair. And after picking out the frame I wanted he started the shipping process same day. Thanks Tim for all your help⭐️

17 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Superb and timely customer service

I ordered safety glasses using my work benefit for the first time a few weeks ago. The process was easy and the shipment came within the timeframe that was communicated.
When I received the glasses I experienced an issue where the frame was crooked and felt uncomfortable when I put them on.

Although I had reserves that nothing would be done since it was through a work benefit, I reached out over email.

Tim from Save Vision, Eyeweb was fantastic!!

First, he gave me detailed instructions on how to place the exchange order. I misunderstood the email when I couldn't find the button that I was looking for and ended up submitting a new order adding the comment 'Exchange' underneath.

Because my benefit was just recently used for that cycle, I was denied the order.
I reached out on the same email thread to add my company's safety representative asking them to 'reopen the benefit' (per the text message instructions), and the team at SafeVision responded to the thread before my company representative did, resolving the issue right away!!!

The customer service that Tim provided was extremely helpful, and he was very understanding of the issue. I would highly recommend using this company for safety glasses!

Thank you again for the great customer service experience while helping to resolve my issue!!

16 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Correct order is on the way.

After having received an email stating that my glasses were on their way, I saw where the info provided in the email was for a cancelled order. At once, I reached out and Ms. Clark checked on the order # and indeed told me that the correct order for glasses was in the shipping process. The promptness in dispelling my fears is very much appreciated.

10 lipca 2024
Opinia niezależna

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