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Eyetek Surveillance Recenzje 318

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Wynik TrustScore: 4 na 5

3,8

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I've had to call Eyetek on a couple of occasions where I've had device connection issues. Their response and assistance has been 1st class! They talked me through the process and due to an issue wit... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

The surveillance camera in a clock is useless. Disconnects without a reason all the time. Poor quality of footage. The worst part is the manual provided is extremely impractical. It doesn't give any... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay. Website well designed and easy to na... Zobacz więcej

Oceniono na 5 z 5

Good size and most importantly very good battery life. Have now bought a couple of Eyetek and their customer service and technical help is second to none. Even very stupid questions and problems cau... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z artykułami ds bezpieczeństwa

Informacje przekazane przez różne źródła zewnętrzne

Eyetek Surveillance was established in 1995 after the proprietor Phil Stevens an ex electronics technician, in the Royal Navy, decided he wanted to utilize the skills and knowledge gained during military service working in both intelligence and electronic engineering. As well as selling a wide range of devices we also manufacture and supply equipment to many detective and government agencies throughout the world, as well as dealing with the private individual on a one to one basis. If a customer has a particular requirement we can custom manufacture one off items to order. please feel free to contact us about this. What sets us apart from many other companies in the same line of business is that we pride ourselves on giving friendly free advice and working with the customer to try to find a cost effective solution to an often complex and distressing situation, we will always try to advise on the best course of action even if this results in us not making a sale as we have found to our benefit that recommendations from past clients are an extremely valuable asset.

Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

318 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 5 z 5

Remote cameras

I called with queries with a few product, was able to narrow it down to make an order online. Product arrived next day as promised, works perfectly and was easy to set up. Will return in the future

23 grudnia 2019
Opinia niezależna
Oceniono na 1 z 5

smoke detector camera

I am still not waiting for the correct instruction manuals for my surveillance camera.
No no has contacted me as promised
Disgusted with service

6 grudnia 2019
Opinia niezależna
Logo Eyetek Surveillance

Odpowiedź od Eyetek Surveillance

Reply 14th of December

Dear Ricky
I have just e mailed them again to you, please check your spam folder if you do not receive it, all you had to do was e mail or call us to inform us that you have not received the e mailed instructions and we would have resent it. Our e mail is sales@eyetek.co.uk and our telephone number is 01332 280887
There is no need to use this review platform as a messaging service.
Regards
Phil Stevens
Director.


Reply 6th December
Dear Ricky
As soon as you contacted us we e mailed the correct instructions, if you have problems setting it up to your phone you can always call us and someone will talk you through setting it up step by step.
The 1 star review you have given is is for our service, I hope you do not think our service is poor as we strive to offer a first class service to our customers, there is a separate section for product reviews, this camera has been very popular and works well. If you are not happy with it ou do have 14 days to return it for a full refund.
Regards
Phil Stevens
Director.

Oceniono na 5 z 5

Fantastic service

Fantastic service. They forgot to send me the micro SD card however sent it the very next day. Very fast and it exceeded my expectations. Reliable fast and great company. Definitely recommend

30 listopada 2019
Opinia niezależna
Oceniono na 5 z 5

What fantastic customer service

What fantastic customer service. The item I ordered arrived next day. Unfortunately it would not work with the equipment that I already had and when I asked for advice I was amazed to be told that although there was nothing wrong with the item I could return for a full credit and I did. Thank you Eyetek.

18 listopada 2019
Opinia niezależna
Oceniono na 1 z 5

Hi my five I had to change it but still…

Hi my five I had to change it but still doesn't work can you send me a new charger pls

24 października 2019
Opinia niezależna
Logo Eyetek Surveillance

Odpowiedź od Eyetek Surveillance

Hi the first we knew of your problem was from your e mail,asking for a replacement charger, we immediately sent you a new charging lead out first class for you to receive today or tomorrow. I did e mail you yesterday on your outlook e mail to confirm the charger had been posted.
If this does not solve the problem we will send you a replacement bug .
I do not understand why you are giving us a 1 star service review as we pride our self's in giving a first rate service to all of our customers. I can understand you giving the product a poor review at the moment but I hope you will change your mind on our company once this has been resolved to your satisfaction.
Regards
Phil Stevens
Director

Oceniono na 3 z 5

Audio surveillance

As this product is voice activated, its not useful if installed near a TV or radio. The SD card is taken up with the TV and radio the cost of this product is not worth the money under these condition's

12 września 2019
Opinia niezależna
Logo Eyetek Surveillance

Odpowiedź od Eyetek Surveillance

Dear Lynne
I am sorry that you are not happy with the product, you would have the same problem with any voice activated device when positioned near a TV or radio.
Regards
Phil Stevens

Oceniono na 5 z 5

As always

As always, the phone is answered enquiries are dealt with quickly which is why i keep coming back

28 sierpnia 2019
Opinia niezależna
Oceniono na 5 z 5

After dealing with Eyetek for a number…

After dealing with Eyetek for a number of years, they have always been excellent to deal with, Mandy and the support team are very helpful and patient, with a wealth of knowledge about the products they sell. If you need something that works, phone these guys.

24 sierpnia 2019
Opinia niezależna

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