I've never had a problem with Eyesore. Items always come well packaged, and my pre-orders usually arrive before release date. Have five stars!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Having recently discovered Eyesore Merch, I have now placed and received two orders. The first was a hoodie and three t-shirts, the second for two more tees. The quality was excellent, much better tha... Zobacz więcej
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Absolutely amazing site. Great customer service too. I ordered two machinehead vinyls, one was out of stock and they contacted me immediately to let me know. Refunded straight away too. Other vinyl ar... Zobacz więcej
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The Company really helped me as I can't use computers & don't know what I'm doing. They answered my questions & explained every time I didn't understand or I tried to do what I should & couldn't. In... Zobacz więcej
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Informacje dotyczące firmy
O Eyesore Merch
Napisane przez firmę
Here at Eyesore Merch, music and entertainment is our passion. For us, it’s an attitude, an inspiration, and a way of life. We carry that passion into everything we do.
We’ve been working hard since 2011 to bring you one of the biggest and best ranges of official music and entertainment merch in the UK.
We know how important it is to trust what you see online. At Eyesore Merch, we take authenticity and quality extremely seriously. That’s why we only work with the UK’s leading official suppliers – offering a huge and ever-growing range of 100% official products at sensible prices.
Alongside clothing, we offer an extensive music range, especially CDs and vinyl. We love spinning our favourite albums on vinyl – there’s nothing quite like the sound of the needle hitting the groove. We also work directly with some of rock and metal’s most iconic labels and bands to bring you exclusive colours and special editions that you won’t find anywhere else.
This passion underpins everything we do – especially our customer service.
We’re committed to making sure every customer has a great experience with us. Our website is simple to use, our team are friendly and knowledgeable, and our warehouse crew pack and dispatch every order with care and speed.
Order with confidence knowing your merch is official, well-priced, and on its way fast.
Eyesore Merch: by and for the fans.
WE LOVE MUSIC – WE LOVE ENTERTAINMENT – WE LOVE MERCH!
Dane kontaktowe
Unit C, Freeth Street, NG2 3GT, Nottingham, Zjednoczone Królestwo
- customerservice@eyesoremerch.com
- eyesoremerch.com
4,8
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 83% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Competitively priced
Cheapest place I could find this reissued record + cheap band t-shirt, also swift delivery
5 marca 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Thank you for your kind feedback James! We appreciate your positive review, and look forward to hearing from you again.
Regards,
Eyesore Merch
Great buyer experience
Searching, and tagging products as favorites and then buying is pretty straight forward. I like the quality of their products and their processing and shipping times.
31 stycznia 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Thank you Sergio! Great to hear that you were happy with the delivery speed and the product quality. We really appreciate your positive review, and hope to hear from you again!
Regards,
Eyesore Merch
Odpowiedź od Eyesore Merch
Thank you CW! Great to hear that you were happy with the delivery speed and the product quality. We really appreciate your positive review, and hope to hear from you again!
Regards,
Eyesore Merch
Class vinyl store
Great choice, great price, perfectly packaged and fast delivery
25 lutego 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Thank you Scott! Great to hear that you were happy with the delivery speed and the product quality. We really appreciate your positive review, and hope to hear from you again!
Regards,
Eyesore Merch
Fantastic.
Fantastic.. above and beyond customer care. Would recommend their products, two t-shirts (Bowie and The Cure) and pleased with fit. I’d say order up a size
3 marca 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Thank you for your kind words! We appreciate your positive review and we're grateful for your recommendation and review.
Hope to hear from you again!
Regards,
Eyesore Merch
Great selection
Great selection, speedy delivery and speedy refund service (ordered some wrong sizes).
17 lutego 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Thank you Christopher! Great to hear that you were happy with the delivery speed and your overall experience. We really appreciate your positive review, and hope to hear from you again!
Regards,
Eyesore Merch
Item I ordered was out of stock however…
Item I ordered was out of stock however an employee named Ronan was extremely polite and efficient with getting everything sorted out. Great site and great service
21 lutego 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Thank you Luke! Good to hear you are happy with the service provided.
It is very rare that we are out of stock of our products, however if this does occurr we contact our customers right away to provide suitable options that are in the customers best interest.
We are grateful for your positive review. Hope to hear from you again!
Regards,
Eyesore Merch
Excellent design & received quickly and…
Excellent design & received quckly and in 1st Class Condition.
24 lutego 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Thank you Tim! Great to hear that you were happy with the delivery speed and the product quality. We really appreciate your positive review, and hope to hear from you again!
Regards,
Eyesore Merch
Great service, fast delivery
Just bought a hoodie from their website. Item arrived very quickly, ordered on Monday morning and arrived by Wednesday morning.
I see them at independent festivals and they really care and support the live music scene which is to be commended.
26 lutego 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Thank you Callum! Good to hear your order arrived quickly and you are happy with your purchase.
We appreciate your positive review, and look forward to hearing from you again.
Regards,
Eyesore Merch
Great quality
Great quality, delivery time and free sticker! Highly recommended company.
15 lutego 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Thank you! Great to hear that you were happy with the delivery speed and the product quality. We really appreciate your positive review, and hope to hear from you again!
Regards,
Eyesore Merch
Odpowiedź od Eyesore Merch
Thank you Steve! Great to hear that you were happy with the delivery speed and your purchase. We really appreciate your positive review, and hope to hear from you again!
Regards,
Eyesore Merch
Really great company fantastic service
Really great company fantastic service
1 lutego 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Thank you Boz! We appreciate your positive review, and look forward to hearing from you again.
Regards,
Eyesore Merch
EARTHLING!
Great quality item. I've been after a T-shirt version of the 'Earthling' cover for years.
21 lutego 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Thank you Rupert! Great to hear that you were happy with the product quality. We really appreciate your positive review, and hope to hear from you again!
Regards,
Eyesore Merch
First timer, won't be last timer
I needed some gifts, band t-shirts, and Google got me to Eyesore, and what a fine collection they have too. Ordered said gifts, and a couple of t-shirts for me too, and they arrived in a couple of days, good fit and good quality. My new go-to site has been found for band merch.
12 lutego 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Thank you for your kind words Gary! Good to hear your order arrived quickly and you are happy with your purchases.
We appreciate your positive review, and look forward to hearing from you again.
Regards,
Eyesore Merch
Our experience has been fantastic
Our experience has been fantastic, I'm mentioning a previous ordered my partner made before Xmas too, customer Service was brilliant. Needed to return an item after Xmas and exchange it for a different size, they sorted it no problem once they received the item.
My order recently was great too, dispatched nice and promptly.
Items brilliant quality. And value for money.
Well done peeps, thank you
7 lutego 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Thank you Phil! We're really pleased to hear the overall experience went so well, and we're grateful for your positive review.
Hope to hear from you again!
Regards,
Eyesore Merch
Everything was gucci
Fast delivery, bought tour merch here that was sold out at the show I went to, was cheaper than if I bought at show so very happy no complaints :)
3 lutego 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Thank you Vicky! Great to hear that you were happy with the delivery speed and your purchase. We really appreciate your positive review, and hope to hear from you again!
Regards,
Eyesore Merch
Really fantastic
Really fantastic - even with an out of stock product.
I ordered some items, but one was out of stock - I was made aware of this directly by customer support who offered alternatives, and was given a free shipping upgrade for the delay.
It's how customer service should be done, thank you!
18 stycznia 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Thank you James! Good to hear you are happy with the service provided.
It is very rare that we are out of stock of our products, however if this does occurr we contact our customers right away to provide suitable options that are in the customers best interest.
We are grateful for your positive review. Hope to hear from you again!
Regards,
Eyesore Merch
Shocking, Rubbish!!!…
Chvrches T-Shirt ordered came in a thin bag with hardly any protective packaging. Finger hole in the side of the packaging bag, Crumpled and mangled order correspondence.. Considering £4.00 charged for postage, very poor! Print not straight, print is damaged, chipped with areas of print missing, not printed properly nor consistent or straight in line or perspective with the t-shirt. Obviously no 'quality control before shipped' Thin tissue paper T-Shirt. I've had better quality £3 tee shirts from Primark. Returning for full refund, case opened with PayPal. Won't buy again. Complete hassle and a waste of my time, why send items in this condition and expect people to be okay with it? (Shocking)!!
15 lutego 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Hi William,
Thanks for your order. We are very sorry to hear that.
We were very sorry to see that the item and the packing slip arrived in a damaged condition. Obviously, we would not ship intentionally damaged goods. When the package left our premises, it was packed neatly in the grey plastic bag described. The bag is sealed and folded shut at one end, which may be the hole described. We apologise if there was another hole - again, there is no reason why we would ship a package that was already damaged.
Similarly, the crumpling to the shipping note described will have occurred in transit. As the product is a soft cotton item, it is very unlikely to become damaged in transit in the same way that a vinyl LP is. We believe the packaging was appropriate to the product, but we accept that opinions may vary. We keep our packaging options open and under review.
Regarding the shipping cost: all our prices are based on our costs. We believe we offer good value for a fully trackable services which provides the customer with updates at every step, plus photo confirmation of delivery, but we accept that opinions may vary.
That said, the item should not arrive with a misaligned print. When an item is supplied to us bagged, unfortunately the first we generally become aware of any issues with the printing alignment or quality is a case such as this, when the customer opens the package. We urge any customer not happy with the goods to contact us: our team offers professional, high-quality customer service, and we are always happy to help.
A case was opened with Paypal, and an email sent to our customer service team at the same time. We replied with clear, detailed instructions on how to return the item for a refund. A refund was issued right away upon the package's arrival.
We want every customer to have a good experience with Eyesore Merch, and we regret that this was not possible in this case.
Sincere apologies for the inconvenience caused.
Regards,
Eyesore Merch
Everything excellent as normal!
Everything excellent as normal - great company to buy from. Highly recommended.
14 lutego 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Thank you Enda! We're really pleased to hear the overall experience went so well, and we're grateful for your recommendation and review.
Hope to hear from you again!
Regards,
Eyesore Merch
Great quality merch at very competitive…
Great quality merch at very competitive prices
10 lutego 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Thank you for your kind words Mark! We appreciate your positive review, and look forward to hearing from you again.
Regards,
Eyesore Merch
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