I think there should be a paddle or something to cover your eye when doing the eyechart. I used my hand to cover one eye and read the letters this didn't work very well either I was pushing on my eye... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
l like the fact that l work somewhere where its hard to meet appointments for everyday life and Kodak take the time to make a way for their employees. To receive proper care.
We were unable to get an accurate reading for my vision until I finally handed over my previous prescription. I noticed several other people without prescriptions running into the exact same issue. Th... Zobacz więcej
Sylvia was amazing! She noticed that I had sent in a prescription that had actually expired. She emailed me and I was able to get in to an appointment that week. And instead of making me start over I... Zobacz więcej
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Informacje dotyczące firmy
- Hurtownia okularów
- również w kategorii:
- Bezpieczeństwo i higiena pracy
O Eyelation Technologies Inc.
Napisane przez firmę
Eyelation Return Policy
Free Delivery & 30 Day Satisfaction Guarantee!
Last Updated Date: June 22, 2017
All warranty replacements are freely provided by Eyelation and honored at Eyelation's discretion. Returns are subject to review upon receipt. This policy is subject to change. All updates to the policy will be posted here and our main website at eyelation.com/Home/Policy.
SAFETY GLASSES
Eyelation has a 30-day guarantee on most safety glasses ordered through the kiosk. During this 30-day period, a customer may send his/her glasses back to Eyelation ONE time, at Eyelation's expense, for an adjustment, exchange, or a full refund. The 30-day exchange period begins from the date they are shipped/received, not ordered.
In order to obtain a refund, you must contact Eyelation Customer Service at 888-308-4703 or questions@eyelation.com within 30 days of receiving the product. Customer Service is available Mon.-Fri. 8am-6pm CST.
For exchanges, a full credit will be issued for the returned pair and a new order will be placed for the replacement pair. All monies will be refunded or charged to the customer and/or company as appropriate. Glasses that are received past the 30 days are no longer eligible for a return or refund.
Most frames carry a 1-year warranty against breakage caused by normal wear and tear. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for a one-time replacement at no cost. It is at Eyelation's discretion to determine if damage is considered normal wear and tear. Replacement frames, whether purchased or issued under a warranty, are not covered under warranty.
When Hard Coating is purchased, the lenses have a one-year, one-time warranty replacement against breakage and major scratches. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for replacement lenses at no cost. This warranty is void if any paper cleaning products, solvents, ammonia or ammonia-based products (such as Windex) have been used on the lenses. It is at Eyelation's discretion to determine if the damage is covered under warranty.
If a doctor prescribes a "multifocal style*" lens and the customer chooses to order single vision instead, then the customer waives the 30-day warranty.
Glasses ordered against the optician's recommendation are not eligible for a return or exchange.
*A "multifocal style" lens is a lens characterized as a lens that contains multiple powers within the lens. Multifocal style lenses can be bifocals, trifocals, and progressives. Prescriptions written with an ADD power are written for a bifocal.
SAFETY SHOES
Eyelation has a 30-day guarantee on unworn safety shoes. To receive a refund, shoes must not have been worn or used, cannot show wear & tear, have no scuff marks, scratches, or dirt, and must be returned in its original packing box. It is at the discretion of Eyelation to issue refund. Shoes that show visible signs of use will not be issued credit, and the shoes will be returned to the customer.
All warranty replacements are freely provided by Eyelation and honored at Eyelation's discretion. Returns are subject to review upon receipt. This policy is subject to change. All updates to the policy will be posted here and our main website at eyelation.com/Home/Policy.
If you have any questions regarding our policy, please contact an Eyelation customer service representative at 888.308.4703.
SAFETY GLASSES
Eyelation has a 30-day guarantee on most safety glasses ordered through the kiosk. During this 30-day period, a customer may send his/her glasses back to Eyelation ONE time, at Eyelation's expense, for an adjustment, exchange, or a full refund. The 30-day exchange period begins from the date they are shipped/received, not ordered.
In order to obtain a refund, you must contact Eyelation Customer Service at 888-308-4703 or questions@eyelation.com within 30 days of receiving the product. Customer Service is available Mon.-Fri. 8am-6pm CST.
For exchanges, a full credit will be issued for the returned pair and a new order will be placed for the replacement pair. All monies will be refunded or charged to the customer and/or company as appropriate. Glasses that are received past the 30 days are no longer eligible for a return or refund.
Most frames carry a 1-year warranty against breakage caused by normal wear and tear. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for a one-time replacement at no cost. It is at Eyelation's discretion to determine if damage is considered normal wear and tear. Replacement frames, whether purchased or issued under a warranty, are not covered under warranty.
When Hard Coating is purchased, the lenses have a one-year, one-time warranty replacement against breakage and major scratches. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for replacement lenses at no cost. This warranty is void if any paper cleaning products, solvents, ammonia or ammonia-based products (such as Windex) have been used on the lenses. It is at Eyelation's discretion to determine if the damage is covered under warranty.
If a doctor prescribes a "multifocal style*" lens and the customer chooses to order single vision instead, then the customer waives the 30-day warranty.
Glasses ordered against the optician's recommendation are not eligible for a return or exchange.
*A "multifocal style" lens is a lens characterized as a lens that contains multiple powers within the lens. Multifocal style lenses can be bifocals, trifocals, and progressives. Prescriptions written with an ADD power are written for a bifocal.
SAFETY SHOES
Eyelation has a 30-day guarantee on unworn safety shoes. To receive a refund, shoes must not have been worn or used, cannot show wear & tear, have no scuff marks, scratches, or dirt, and must be returned in its original packing box. It is at the discretion of Eyelation to issue refund. Shoes that show visible signs of use will not be issued credit, and the shoes will be returned to the customer.
Dane kontaktowe
8525 W. 183rd Street, 60487, Tinley Park, Stany Zjednoczone
- (888) 308-4703
- questions@eyelation.com
- eyelation.com
4,1
Dobra
10 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I thought that the experience was good…
I thought that the experience was good because if there was a problem with the prescription I was given a call and we talked it through.
1 października 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Donna,
We're so pleased to hear that we were able to effectively communicate and resolve any issues with your prescription. We always aim to provide clear and helpful support, and your feedback is greatly appreciated!
-Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello Calvin,
Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear.
-Team Eyelation
Polite and professional
The girl who was sent at our job site was very nice. Even though I was the last one seen and was expecting low energy, she was very polite and and professional.
23 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Jorge,
We are so glad to hear that our representative was polite and professional, even at the end of a long day. Thank you for sharing your positive experience.
-Team Eyelation
Quick and efficient.
30 września 2026
Odpowiedź od Eyelation Technologies Inc.
HelloJohn,
Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear.
-Team Eyelation
The tech was very informative and nice
The tech was very informative and nice. The only thing is he said that he would email my new prescription so I can get new glasses for outside of work and I have not received it yet. Could you please get it sent to me ASAP?
23 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Terra,
We're happy to hear our tech was informative and pleasant. We sincerely apologize for the delay in sending your prescription. We understand the importance of receiving it promptly for your new glasses. An email was just sent to you with your prescription attached.
-Team Eyelation
Glasses didn't get ordered
Glasses didn't get ordered. Been over a month and nothing. Terrible experience.
29 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Tom,
We apologize for the delay. Your order, along with several others, had to be retransmitted to our lab. Your glasses were ordered and shipped 3 days ago. We hope they work well for you.
-Team Eyelation
Quite the hassle to order glasses
Quite the hassle to order glasses. Multiple phone calls to get my questions answered on prism and bifocal issues. I haven't received my glasses yet so I will see how they work. your website is not very intuitive. I had to call to figure out how to see what prescription I had on file.
30 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Brian,
We are sorry to hear you had trouble ordering. Prism lenses are a special order item. We want to be sure they are done accurately. You ordered on 09/18. Your glasses are in transit and should be delivered ASAP. We hope they work well for you.
placed order august 19th as of 9/29/26…
placed order august 19th as of 9/29/26 still no safety glasses.
29 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Tom,
We apologize for the delay. Your order, along with several others, had to be retransmitted to our lab. Your glasses were shipped 3 days ago. We hope they work well for you.
-Team Eyelation
Service and professionalism.
23 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Ronald,
Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear.
-Team Eyelation
Mi experiencia fue excelente
Mi experiencia fue excelente, muy bien todo en la página para escoger y tramitar los lentes necesarios para el trabajo
15 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hola Beatriz,
Gracias por tu reseña del producto; siempre es un pla
recibir comentarios positivos. Esperamos que estés disfrutando de tus nuevas gafas de seguridad.
—Equipo Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello Thomas,
Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear.
-Team Eyelation
The glasses are crap
18 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Liz,
We’re so sorry to hear that you’re not satisfied with your new eyewear. We are dedicated to ensuring 100% satisfaction with every order, and it’s important to us that you find a product that works well for you.
We offer a 30-day return policy from the date of delivery, so you have the opportunity to return or exchange your new glasses. If you’d like to start a product exchange or return, please contact us by phone at 1.888.308.4703 or by email at questions@eyelation.com. We’ll even send you a FREE prepaid label to make the return process as smooth as possible.
– Team Eyelation
It has been a very long time that I…
It has been a very long time that I have ordered my glasses and I still haven't received them.
29 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Ronnie,
We apologize for the delay. Your order, along with several others, had to be retransmitted to our lab. Your glasses were shipped 3 days ago. We hope they work well for you.
-Team Eyelation
great experience at Rivian with the rep…
great experience at Rivian with the rep from eyelation for the initial order. The ordering went extremely quick and easy.
16 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Rick,
We're so pleased to hear that your initial order experience was quick and easy. Thank you for sharing your positive feedback!
-Team Eyelation
Professional
This was my first experience, and I felt that it went very well. Compared to going into a doctor’s office, I found this experience to be much better. The visit did not feel rushed, everything was explained clearly, and I felt that I understood everything that was discussed.
29 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Darrell,
We're so glad to hear your first experience with us went very well and that you found it to be a much better alternative. We appreciate you sharing that you felt unhurried and that everything was clearly explained, leading to a good understanding. Thank you for your positive feedback!
-Team Eyelation
I havent received my glasses for over a…
I havent received my glasses for over a month in a half/ I will never use these people again
21 sierpnia 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Rhaney,
We sincerely apologize for the significant delay in you receiving your glasses. We understand your frustration and are very sorry for the inconvenience this has caused. Your glasses have been shipped.
-Team Eyelation
I had black marks on my lens
I had black marks on my lens. You do not ask for PD number. Need more choices of glasses for smaller faces.
15 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Rebecca,
We appreciate you sharing your feedback. We are concerned about the marks on your lens and the issues with PD number collection. We do take a PD measurement. We have a digital measuring system. That is why we need a photo of you. We are also looking into expanding our selection for smaller faces. However, your company chooses the final selection offered.
-Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello Lisa,
We appreciate you taking the time to share your thoughts on the instructions. We're always working to make our guidance clear and helpful.
-Team Eyelation
The representative that was helping me…
The representative that was helping me I felt really took the time to get my prescription correct. I appreciated how she took extra time to make sure my prescription was centered on my new lenses. I liked how she took time to explain my prescription to me and explained the way transition lenses work.
22 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello James,
We are delighted to hear that our representative provided such thorough and helpful service. We're especially pleased that they took the time to ensure your prescription was perfectly centered and clearly explained both your prescription and the functionality of transition lenses. Thank you for sharing your positive experience!
-Team Eyelation
Great quality glasses right on schedule
The glasses arrived right on time, fit perfectly, and the prescription/vision works great. What this company does really well is setting accurate delivery expectations and keeping order fulfillment smooth and dependable. I'd definitely recommend them for a hassle-free experience.
15 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Prescott,
We're so pleased to hear that your glasses arrived on time and fit perfectly, and that your vision is great. We're especially glad that our delivery expectations and order fulfillment met your needs, making for a smooth experience.
-Team Eyelation
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.