I think there should be a paddle or something to cover your eye when doing the eyechart. I used my hand to cover one eye and read the letters this didn't work very well either I was pushing on my eye... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
l like the fact that l work somewhere where its hard to meet appointments for everyday life and Kodak take the time to make a way for their employees. To receive proper care.
Sylvia was amazing! She noticed that I had sent in a prescription that had actually expired. She emailed me and I was able to get in to an appointment that week. And instead of making me start over I... Zobacz więcej
Reakcja na opinię
We were unable to get an accurate reading for my vision until I finally handed over my previous prescription. I noticed several other people without prescriptions running into the exact same issue. Th... Zobacz więcej
Informacje dotyczące firmy
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- Bezpieczeństwo i higiena pracy
O Eyelation Technologies Inc.
Napisane przez firmę
Eyelation Return Policy
Free Delivery & 30 Day Satisfaction Guarantee!
Last Updated Date: June 22, 2017
All warranty replacements are freely provided by Eyelation and honored at Eyelation's discretion. Returns are subject to review upon receipt. This policy is subject to change. All updates to the policy will be posted here and our main website at eyelation.com/Home/Policy.
SAFETY GLASSES
Eyelation has a 30-day guarantee on most safety glasses ordered through the kiosk. During this 30-day period, a customer may send his/her glasses back to Eyelation ONE time, at Eyelation's expense, for an adjustment, exchange, or a full refund. The 30-day exchange period begins from the date they are shipped/received, not ordered.
In order to obtain a refund, you must contact Eyelation Customer Service at 888-308-4703 or questions@eyelation.com within 30 days of receiving the product. Customer Service is available Mon.-Fri. 8am-6pm CST.
For exchanges, a full credit will be issued for the returned pair and a new order will be placed for the replacement pair. All monies will be refunded or charged to the customer and/or company as appropriate. Glasses that are received past the 30 days are no longer eligible for a return or refund.
Most frames carry a 1-year warranty against breakage caused by normal wear and tear. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for a one-time replacement at no cost. It is at Eyelation's discretion to determine if damage is considered normal wear and tear. Replacement frames, whether purchased or issued under a warranty, are not covered under warranty.
When Hard Coating is purchased, the lenses have a one-year, one-time warranty replacement against breakage and major scratches. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for replacement lenses at no cost. This warranty is void if any paper cleaning products, solvents, ammonia or ammonia-based products (such as Windex) have been used on the lenses. It is at Eyelation's discretion to determine if the damage is covered under warranty.
If a doctor prescribes a "multifocal style*" lens and the customer chooses to order single vision instead, then the customer waives the 30-day warranty.
Glasses ordered against the optician's recommendation are not eligible for a return or exchange.
*A "multifocal style" lens is a lens characterized as a lens that contains multiple powers within the lens. Multifocal style lenses can be bifocals, trifocals, and progressives. Prescriptions written with an ADD power are written for a bifocal.
SAFETY SHOES
Eyelation has a 30-day guarantee on unworn safety shoes. To receive a refund, shoes must not have been worn or used, cannot show wear & tear, have no scuff marks, scratches, or dirt, and must be returned in its original packing box. It is at the discretion of Eyelation to issue refund. Shoes that show visible signs of use will not be issued credit, and the shoes will be returned to the customer.
All warranty replacements are freely provided by Eyelation and honored at Eyelation's discretion. Returns are subject to review upon receipt. This policy is subject to change. All updates to the policy will be posted here and our main website at eyelation.com/Home/Policy.
If you have any questions regarding our policy, please contact an Eyelation customer service representative at 888.308.4703.
SAFETY GLASSES
Eyelation has a 30-day guarantee on most safety glasses ordered through the kiosk. During this 30-day period, a customer may send his/her glasses back to Eyelation ONE time, at Eyelation's expense, for an adjustment, exchange, or a full refund. The 30-day exchange period begins from the date they are shipped/received, not ordered.
In order to obtain a refund, you must contact Eyelation Customer Service at 888-308-4703 or questions@eyelation.com within 30 days of receiving the product. Customer Service is available Mon.-Fri. 8am-6pm CST.
For exchanges, a full credit will be issued for the returned pair and a new order will be placed for the replacement pair. All monies will be refunded or charged to the customer and/or company as appropriate. Glasses that are received past the 30 days are no longer eligible for a return or refund.
Most frames carry a 1-year warranty against breakage caused by normal wear and tear. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for a one-time replacement at no cost. It is at Eyelation's discretion to determine if damage is considered normal wear and tear. Replacement frames, whether purchased or issued under a warranty, are not covered under warranty.
When Hard Coating is purchased, the lenses have a one-year, one-time warranty replacement against breakage and major scratches. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for replacement lenses at no cost. This warranty is void if any paper cleaning products, solvents, ammonia or ammonia-based products (such as Windex) have been used on the lenses. It is at Eyelation's discretion to determine if the damage is covered under warranty.
If a doctor prescribes a "multifocal style*" lens and the customer chooses to order single vision instead, then the customer waives the 30-day warranty.
Glasses ordered against the optician's recommendation are not eligible for a return or exchange.
*A "multifocal style" lens is a lens characterized as a lens that contains multiple powers within the lens. Multifocal style lenses can be bifocals, trifocals, and progressives. Prescriptions written with an ADD power are written for a bifocal.
SAFETY SHOES
Eyelation has a 30-day guarantee on unworn safety shoes. To receive a refund, shoes must not have been worn or used, cannot show wear & tear, have no scuff marks, scratches, or dirt, and must be returned in its original packing box. It is at the discretion of Eyelation to issue refund. Shoes that show visible signs of use will not be issued credit, and the shoes will be returned to the customer.
Dane kontaktowe
8525 W. 183rd Street, 60487, Tinley Park, Stany Zjednoczone
- (888) 308-4703
- questions@eyelation.com
- eyelation.com
4,1
Dobra
10 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
It is easy to order for me
It is easy to order for me. But others that are Spanish speakers only had problems understanding so I had to help several employees.
25 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Eduardo,
We're happy to hear you found ordering easy. We understand your concern about the language barrier for Spanish speakers and appreciate you helping your colleagues. We are always looking for ways to improve accessibility for all our customers.
-Team Eyelation
Easy to use and good flow
Easy to use and good flow. Nice option to see example of glasses on your portrait. Integrates well with benefit to understand out of pocket costs versus covered costs.
24 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Kelsey,
We're so pleased to hear you found the process easy to use and appreciated the option to virtually try on glasses. It's great that the benefit integration was helpful for understanding costs!
-Team Eyelation
Friendly, professional service
The optometrist was very friendly and professional. She was very fast (my appointment took about three minutes) and was able to see that my bifocal needed to be stronger by a watermark on my everyday glasses. My exam was on the 16th and my new safety glasses arrived today on the 25th. This is the fourth year of using Eyelation and I have never had a bad experience.
16 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Jonathon,
We are so pleased to hear about your positive experience with our optometrist and the efficiency of your recent visit! It's wonderful to know that our team provided such professional and swift service, accurately identifying your vision needs. We are also delighted that your new safety glasses arrived so quickly. Thank you for your continued loyalty over the past four years; we truly appreciate your kind words and positive feedback.
-Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello Yolanda,
Earning your 5-star review means the world to us. We’re so glad we could make the process simple and straightforward for you!
-Team Eyelation
The ordering process was easy
The ordering process was easy. The virtual options to see how you look is great. They showed up in a reasonable amount of time and are made well
14 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Christopher,
We're so happy to hear that you found the ordering process easy and that our virtual try-on feature was helpful. It's wonderful that your items arrived quickly and are well-made!
-Team Eyelation
Order processing time
I ordered a pair of glasses in July that never shipped, and reached out to customer service at the end of August only to find out the frames that were ordered were out of stock and I was never notified. The customer service rep then changed the frames to ones in stock and created a new order. I then had to wait another whole month for those ones to ship.
25 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Phillip,
We apologize for the delay. Your order, along with several others, had to be retransmitted to our lab. Your glasses were shipped 3 days ago. We hope they work well for you.
-Team Eyelation
Eye check was easy and very safe
Eye check was easy and very safe. Good eye glasses. Thank you!
14 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Sony,
We're so glad to hear that your eye check was easy and safe, and that you are happy with your new glasses. Thank you for your positive feedback!
-Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello Shankar,
We're so glad to hear that you had a good experience with us and that you're happy with what we're doing. Thank you for your positive feedback!
-Team Eyelation
The person was very helpful finding the…
The person was very helpful finding the ring eyesight for me
24 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Michael,
We're so glad our team could assist you in finding the perfect ring. We appreciate your kind words!
-Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello Julio,
Earning your 5-star review means the world to us. We’re so glad we could make the process simple and straightforward for you!
-Team Eyelation
It was quick and easy.
24 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Brad,
We're delighted to know that you found your experience with us to be quick and easy. Thank you for taking the time to share your positive feedback!
-Team Eyelation
The glasses fit well and the vision is…
The glasses fit well and the vision is excellent
14 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Debra,
We're so glad to hear that your glasses fit well and that you're experiencing excellent vision. Thank you for sharing your positive feedback with us!
-Team Eyelation
Eyelation is very helpful and makes sure you are gonna get what you need.
I was not rushed making my order, they made sure my prescription was up to date so I would have the latest prescription.
23 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Andrew,
We're so pleased to hear that you felt unhurried while placing your order and that we ensured your prescription was current. Thank you for your wonderful feedback!
-Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello James,
We're so glad to hear that your ordering experience was amazing! We appreciate you taking the time to share your positive feedback with us.
-Team Eyelation
Wrong prescription and order number
First of all you had a wrong order number for my order. Had to make another request for the right order. Took a long time and the lenses was not the right prescription grade.
11 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Alex,
We’re sorry to hear that you’re having vision challenges with your new glasses!
Luckily, we offer a 30-day return, exchange and adjustment policy from the date of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email questions@eyelation.com. We’ll even send you a FREE prepaid label to make the return process as smooth as possible.
-Team Eyelation
I thought the experience went very…
I thought the experience went very well. Friendly service, timely. Im looking forward to getting my glasses!
22 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello
Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear.
-Team Eyelation
Easy to order and great experience with…
Easy to order and great experience with the 1 return
22 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Rusty,
We're so glad to hear that you found the ordering process easy and had a great experience with your return. Thank you for your positive feedback!
-Team Eyelation
Took a while to locate where to upload…
Took a while to locate where to upload the prescription
22 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Rosa,
We appreciate your feedback and understand that finding the upload section was challenging. We are working to improve this.
-Team Eyelation
Just the whole process was easy
22 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Demoine,
We are so pleased to hear that you found the entire process to be easy. Thank you for sharing your positive feedback with us!
-Team Eyelation
First time using this service and it…
First time using this service and it couldnt have been easier.
22 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Andrew,
We're so happy to hear that your first experience with our service was easy and positive! We appreciate your kind words.
-Team Eyelation
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.