This was an appalling clothing company. I ordered one of their highly priced dresses and needed to return it due to the size. There was no return information given and I tired to contact them several... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered a dress from them….returned it as per the returns policy (July 1st 2025) including having it sent by Royal Mail recorded delivery and I’ve had nothing back despite sending numerous emails and... Zobacz więcej
The dress is lovely, vibrant colour just as shown in the pictures. It fits great, the only thing I’d recommend is for the corseted back to be slightly longer, as the mid to lower back is rather loose... Zobacz więcej
Reakcja na opinię
The pants are really cute. However, shipping was fairly slow, the material is thinner than I would expect and the zipper flat out does not work, like at all. It doesn’t zip up or down and is completel... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Founded in 2020 Extro&Vert was created with the vision of offering lasting fashion, timeless style and accessible luxury, to the modern-day consumer. A brand inspired by women who create more for themselves, we design day-to-night staples that empower the people that wear them.
Dane kontaktowe
Extro&Vert, Unit 12, Springfield Business Centre, Springfield Ln, M3 7JS, Salford, Zjednoczone Królestwo
- 0161 839 9494
- marketing@extroandvert.com
- extroandvert.com
2,7
Słaba
87 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had a smooth transaction
I had a smooth transaction, delivery was fast, and all items are in good condition.
25 czerwca 2024
Odpowiedź od Extro&Vert
So happy to hear you had a smooth transaction with us. Thank you for your feedback and your order!
Team EV
Fast delivery and a very pretty dress
Delivery was pretty fast and I was updated all the time on what was happening with it. The dress I ordered looked exactly like the images and looked absolutely gorgeous on!
25 czerwca 2024
Odpowiedź od Extro&Vert
So happy you love your dress Lydia. Thank you for your feedback and for your custom.
Team EV
They sent me the wrong dress
They sent me the wrong dress, which is quite annoying! The dress they did send was lovely quality, but unfortunately not what I ordered. I contacted Customer Services to let them know that I wanted a refund and shouldn't have to pay for the return, given it was their error and they've been pretty unhelpful...
28 czerwca 2024
Opinia niezależna
Odpowiedź od Extro&Vert
Hey Juliet,
Thanks so much for taking the time to leave your review.
We're so sorry to hear that you received the incorrect item! If you could please pop an email over to marketing@extroandvert.com addressed to Lee I will be more than happy to look further into this for you.
Looking forward to making this right!
Thanks,
Lee
Extro&Vert
Dress was a beautiful quality
Dress was a beautiful quality, very impressed. Sadly had to return cos it didn’t suit my body type, alas.
30 maja 2024
I love the dress
I love the dress, fits nicely on the top while still being long enough on my legs.
I got a size 8, I’m 5,9 but small boobs,
Hard to find a dress that fits both the top and is long enough in length.
29 maja 2024
I'm really happy with the overall look…
I'm really happy with the overall look and quality of the item.
27 maja 2024
Odpowiedź od Extro&Vert
Hey Catherine,
Thanks so much for taking the time to leave a review!
We're so happy to hear that you love your new item - don't forget to tag us on socials if you post!
Love,
Lee
Extro&Vert
Fantastic Shopping Experience!
I recently bought some clothes from Extro&vert, and I’m absolutely thrilled with the whole experience. The customer service team was super helpful and quick to respond to all my questions. The quality of the clothing is top-notch – the fabrics feel so luxurious, and the stitching is flawless. Plus, the styles are really trendy and flattering, and everything fits just right. The shipping was fast, and the elegant packaging made it feel like a special treat. I’ve already gotten tons of compliments on my new outfits. I highly recommend Extro&vert to anyone looking for stylish, high-quality fashion!
10 czerwca 2024
Opinia niezależna
Complements the body so well
I was able to track the package easy and got it in time as well.
25 maja 2024
I still have not received my parcel
I still have not received my parcel , I have sent two emails requesting for assistance in tracking the parcel and no response !!
31 maja 2024
Odpowiedź od Extro&Vert
Hey Miss Wenzi,
Thank you so much for taking the time to leave this review.
I can see that you have been in touch with our CS team and we have provided some further information into your order.
Please accept my sincere apologies for the inconvenience this issue has caused.
Thanks,
Lee
Extro&vert
Was a bit sketchy at first to buy…
Was a bit sketchy at first to buy something that I have seen on TikTok, but very fast shipping and the dress is absolutely beautiful ❤️❤️
6 maja 2024
Placed a order but did not recieve anything yet
I placed a order on 28-12. Now it's 08-01-2024 and did not hear anything or see anything (like a T&T) either. I only recieve a e-mail how many stars I will give this company..
29 grudnia 2023
Clothes are excellent
Clothes are excellent - however delivery was slow, and communication non-existent (didn’t respond to email query about tracking number)
8 grudnia 2023
DO NOT USE
DO NOT USE - Orders take weeks to come, they don’t tell you they re from China! Returns are impossible
8 grudnia 2023
Opinia niezależna
Parcel still has not arriujed and no…
Parcel still has not arriujed and no updates although this was requested. Terrible customer Service
11 grudnia 2023
Great service👍
23 listopada 2023
Excellent dress
Excellent dress. Excellent customer service. I will definitely buy from Extro&Vert again
23 listopada 2023
I still haven’t received any order
21 listopada 2023
Nice I could get updates quality…
Nice I could get updates quality product, didn't realise item came from China, so took two weeks to come but overall a nice experience
1 listopada 2023
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.