The staff were friendly and professional, but I was unhappy with the outcome of the procedure. It was very uncomfortable and my symptoms are still the same. I did write an email to this company but go... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
I was beyond BEYOND after chemotherapy for 8mths . Beyond BEYOND. And six weeks of manual every day. The Colorectal department in my hospital couldn't see me for 4 months! Time to use the rainy day m... Zobacz więcej
Reakcja na opinię
Booking is easy , straightforward and choice of centres to go. Attended Dewsbury clinic, very professional, chatty and felt in safe hands. Very knowledgable operator (colorectal surgeon) so he knew h... Zobacz więcej
Reakcja na opinię
After years of complaining to my unhelpful GP I sought out other treatment options and came across eXroid. I booked online without any hassle and had an appointment within days. I attended the Salford... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Przychodnia lekarska
- Konsultant ds. zdrowia
- Lokalny ośrodek zdrowia
- Centrum medyczne
- Pomoc w wyborze lekarza
- Szpital prywatny
Napisane przez firmę
eXroid offers an effective non-surgical treatment for all 4 grades of internal and internal prolapsing haemorrhoids (also known as piles) in the UK. The eXroid® electrotherapy procedure is low risk and non-invasive (no anaesthesia, cutting, stapling or stitching), with minimal or no pain, and takes 30 minutes or less. 80% of patients reported going back to their everyday activities the same or next day following treatment and on average patients need 1-3 treatments to become symptom free. Appointments are available in our nationwide private haemorrhoids clinics and our friendly and expert patient care advisors are on hand with advice, management strategies and treatment suitability. With no GP referral required, don't wait until things get worse. It the best option for most patients that are looking to get rid of haemorrhoids quickly and is trusted and delivered by leading haemorrhoids doctors. Say goodbye to piles, quickly and easily.
Dane kontaktowe
Innovation House, Discovery Park, CT13 9ND, Sandwich, Zjednoczone Królestwo
- 08009993777
- info@exroid.com
- exroid.com
4,5
Doskonała
629 recenzji
Odpowiada na 100% z negatywnych recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Welcoming and warm
Welcoming, friendly and warm specialist and nurse.
Clear and helpfully matter of fact in conversation about the treatment.
Attentive and personal follow-up process.
25 marca 2026
Opinia niezależna
Odpowiedź od eXroid
Good Morning Scott,
Thank you for sharing your praise of the service you received at your recent appointment, we are pleased to hear that your experience has been positive and the team have made you feel at ease.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Best wishes,
eXroid Team
The staff were friendly and…
The staff were friendly and professional, but I was unhappy with the outcome of the procedure. It was very uncomfortable and my symptoms are still the same. I did write an email to this company but got no reply.
8 kwietnia 2026
Opinia niezależna
Odpowiedź od eXroid
Good Morning David,
We are very sorry to hear you weren’t satisfied with the outcome of your treatment.
Thank you for reaching out to our Patient Services team also. We are committed to working towards a resolution with you and providing and improving our patient care. We are grateful for all feedback and the opportunity to improve the service we provide.
Kind regards,
eXroid.
Excellent experience
Very friendly and rectified the problem quickly and pain free, very professional.
26 marca 2026
Odpowiedź od eXroid
Good Morning Na,
Thank you for your feedback about our treatment and the service you received, we are pleased to have been able to help you and you are now living symptom free.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Best wishes,
eXroid Team
Discreet, professional, quick and virtually painless
Everything was explained to me clearly and in detail.
It was a very discreet, professional, quick and virtually painless procedure.
I have had a good result/outcome.
Also excellent post op/follow-up communication.
20 kwietnia 2026
Odpowiedź od eXroid
Good Morning Mercedes,
Thank you for taking the time to leave your feedback about the clarity of service provided and how easy you found our treatment. We are pleased to have been able to help you get the result you wanted.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Warm regards,
eXroid Team
Exroid
The treatment was complete in an hour, and it has made a tremendous difference to my life. Normality has been resumed!
13 kwietnia 2026
Odpowiedź od eXroid
Dear Hugh,
It is great to hear your normal has been restored - something we take for granted. Thank you for sharing your experience with us here, it really does help others in your position.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Best wishes,
eXroid Team
A very satisfactory outcome so far
Having suffered with hemorrhoids for a number of years and had three conventional treatments with the NHS all of them failed and the next step would be going under the knife I decided to give exroid a try.
I had significant hemorrhoids grade three and grade four so I knew that I would probably have to have more than one treatment but even after one treatment I felt significantly better and symptoms had improved a lot. I decided to go for a second treatment and that has helped even more. I won't say that the procedure was pain-free it was uncomfortable but nowhere near as uncomfortable as having prolapsed flare up at the most inconvenient times usually.
Dr Akhtar and his lovely staff made me feel at ease and talked me through what was happening. They were honest and helpful and realistic regarding the predicted outcome. I received a follow-up call today and I have left it that I'm happy with my symptomatic improvements so far and I'm going to continue doing what Dr Akhtar advised me to do and see if the improvement continues and if not they've lift the door open for me to call them if I have concerns or wish to in the future have further treatment.
6 marca 2026
Opinia niezależna
Odpowiedź od eXroid
Good morning Mel,
Thank you for taking the time to share your experience in such great detail including all the information about the treatment and your previous treatments with the NHS. Unfortunately this is true for many patients that come to us and we will keep pushing to get this treatment on the NHS so that sufferers have a better option to choose, other than the dread of painful and risky surgery.
Your story will undoubtedly help those still unsure as to whether this is the right option for them.
We hope you remain symptom free from now on and don't forget if you get any return in symptoms it's always better to get them sorted sooner rather than later!
If there's anything we can help you with in the meantime, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Warm Regards,
eXroid Team
I was beyond BEYOND after chemotherapy…
I was beyond BEYOND after chemotherapy for 8mths .
Beyond BEYOND. And six weeks of manual every day. The Colorectal department in my hospital couldn't see me for 4 months! Time to use the rainy day money! Harley Street and a substantial sum for one hour investigation and treatment of my chemotherapy-induced haemorrhoids. Its common so I was told. AN hour later I left eXroid painfree and with a different laxative to try, too. The doctor and nurse were kindness itself. I could have sobbed with relief there and then . I haven't stopped being grateful.
21 lutego 2026
Opinia niezależna
Odpowiedź od eXroid
Good afternoon Angela,
We’re so pleased to hear that you left the clinic already feeling some relief – that’s always incredibly encouraging to hear.
It sounds like you’ve been through a great deal with your health, and we’re really glad we could support you at a time when you needed it most. While we understand there are wider challenges you’re navigating, we hope that easing your haemorrhoid symptoms has at least made things a little more manageable day to day.
Thank you for taking the time to share your experience – it truly means a lot to the whole team.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Kind regards,
eXroid Team
Excellent professional staff from…
Excellent professional staff from initial phone call to medical treatment and aftercare follow-up. I had a severe case and to date four treatments. As far as I know I am the only patient who has needed to have the procedure done via a general anaesthetic in Belfast. I'm extremely grateful to Exroid, specifically Ross, for making the arrangements for this unorthodox treatment!
2 marca 2026
Opinia niezależna
Odpowiedź od eXroid
Dear Philip,
Your journey with us has been a unique one and we are so pleased to have finally been able to find a solution that was right for you with one of our partner clinics that has surgical facilities. Your case was an exceptional one and allowed us to develop our service and learn as well, which we are grateful for.
Thank you for you continued commitment, patience and praise with and for the team.
We hope you are now fully on the mend and can rest easy without the headache and pain from haemorrhoids.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Warm wishes,
eXroid Team
Good service and effective treatment…
Good service and effective treatment outcome, reccommend it.
15 lutego 2026
Opinia niezależna
Odpowiedź od eXroid
Dear Claudio,
Thank you for your feedback about our treatment and the service you received, we are pleased to have been able to help you.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Best wishes,
eXroid Team
Please read the 1 star reviews first!
My husband had a horrendous experience with treatment from this company. Worst pain he has ever experienced in his life (and this is a man who has dental treatment without anaesthetic, he is NOT a wuss). Treatment was in Raynes Park which they advertise as Wimbledon. The doctor rents a room there. He should have been referred for surgery and told that this treatment was not suitable for his severity of haemorrhoids. Please, please do your homework before putting yourself through this clinic. You will likely need up to three treatments so budget accordingly, although you will only realise this later. It is not a quick fix. This treatment is not suitable for more severe cases.
4 sierpnia 2025
Opinia niezależna
Odpowiedź od eXroid
Dear Cathyvan,
Thank you for taking the time to share your feedback. We are very sorry to hear that your husband found his experience so painful — this is not what we aim for, and we appreciate you bringing this to our attention.
While the majority of patients report low levels of discomfort, we recognise that individual experiences can vary, particularly depending on the sensitivity and severity of the condition being treated. We take feedback of this nature seriously and continually review our approach to ensure patient comfort is prioritised.
We would also like to clarify that all patients undergo a clinical consultation prior to treatment, during which suitability is assessed and alternative pathways — including surgical referral where appropriate — should be discussed. The eXroid treatment is clinically established for use across all grades of internal haemorrhoids, although more advanced cases may require more than one session to achieve the desired outcome. We aim to ensure this is clearly communicated so patients can make an informed decision.
We would very much welcome the opportunity to review your husband’s case in detail, including the consultation, treatment plan, and aftercare provided. This helps us ensure that the correct clinical pathway was followed and address any concerns appropriately.
Please feel free to contact our Patient Services team directly at patientservices@exroid.com
so we can look into this further and support you both.
Kind regards,
eXroid Patient Services Team
A very professional and discreet…
A very professional and discreet service with well trained staff and assistants. I have been back a couple of times but each progressive visit has made noticeable improvements.
2 marca 2026
Opinia niezależna
Odpowiedź od eXroid
Good afternoon Will,
Thank you for sharing your praise of the service you have received so far - we are pleased to hear that you have been feeling better with each treatment.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Best wishes,
eXroid Team
Job done !
Booking is easy , straightforward and choice of centres to go. Attended Dewsbury clinic, very professional, chatty and felt in safe hands. Very knowledgable operator (colorectal surgeon) so he knew his stuff.
Did this solve the problem, so far so good but be prepared to have a second or third session as I needed 2 but only had one so consequently had 2 sessions 3 years later. Now very pleased.
30 stycznia 2026
Opinia niezależna
Odpowiedź od eXroid
Good afternoon Vanessa,
Thank you for taking the time to tell us your thoughts on the treatment and service. We do like to hear that we have been able to give exceptional service throughout. It is lovely to hear that you came back when having a further flare up and are now happily symptom free.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Warm regards,
eXroid Team
My treatment started in April 2024
My treatment started in April 2024
I was advised it could take more than one treatment because of my type of haemorrhoids .
Over two years I’ve had three treatments and one consultation at Harley Street and Winchester by skilled and respected colorectal surgeons who put me at ease and carried out painless with minimal discomfort reduction of my haemorrhoids . There were no after effects.
I have no hesitation in recommending this procedure as an alternative to other methods and am very grateful to both highly skilled surgeons who were able to reassure and carry out the treatment.
The Exroid Team has always been supportive and very efficient when I’ve needed to contact them and I’m very grateful to the whole Team .
24 stycznia 2026
Opinia niezależna
Odpowiedź od eXroid
Dear Glenda,
Thank you for taking the time to share your personal experience in detail and that you had such a positive experience over the years with eXroid doctors and patient services staff, we always aim to offer a service that treats each patient with care and dignity and are transparent and supportive along the way.
We hope you remain symptom free from now on and don't forget if you get any return in symptoms it's always better to get them sorted sooner rather than later!
If there's anything we can help you with in the meantime, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Best wishes
eXroid Team
Excellent service, effective treatment.
After years of complaining to my unhelpful GP I sought out other treatment options and came across eXroid. I booked online without any hassle and had an appointment within days. I attended the Salford clinic. My consultation and appointment in total took about an hour, everything was explained well and I had the treatment which was straight forward. I felt relief within a short time. Within 48 hours the pain and itching had stopped and here I am a month on, symptomless after one treatment. If I’m ever troubled again I won’t think twice about booking in as I see it as money well spent.
12 stycznia 2026
Opinia niezależna
Odpowiedź od eXroid
Hi Luke,
We are glad to hear your experience with us was seamless and friendly. Getting help from your GP for haemorrhoids shouldn't be difficult, but we do understand that for many they are left in limbo for many years - so we are pleased you found us!
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Kind regards,
eXroid Team
i have just had a refund which i very…
i have just had a refund which i very good o would reccomend exroid customer ervices
18 lutego 2026
Opinia niezależna
Odpowiedź od eXroid
Dear John,
Thank you for leaving another review following our conversations to ensure your experience with us is a positive one ad we look forward to seeing you in clinic very soon.
Best wishes,
eXroid Team
Electrotherapy Treatment
I opted for the Electrotherapy treatment with eXroid which is a non-surgical procedure for haemorrhoids that are treated within Grades 1-4. This means you can go back to your usual activities on the same day, while other treatments can have longer recovery as they’re often surgical, like banding for example.
In my experience, I had multiple treatments, it is very dependent on each persons case for how many you would need, however, your doctor will describe exactly your symptoms to you so you will know what to expect.
I experienced no pain at all, I did make sure I took time off work, just to rest in general, I did that for myself as anything strenuous after treatment can negatively effect you. So no heavy lifting or squatting, crouching etc…
The treatment for each pile can range from 5-10 mins, depending on size. You will feel slight discomfort during the procedure, and in my case no pain at all after.
Instantly I could see the effects the treatment had. I’d say the most important thing after is to have a high protein and high fibre diet, this again can really effect your treatment. I have found this to make a whole lot of a difference.
For any extra information, you will be chaperoned by a healthcare assistant who will take you to your doctor, you will discuss your symptoms with the doctor and they will check for those symptoms and decide if you actually need the treatment. In my case I needed a few.
I hope this has been helpful for anyone who is considering it or actually have it booked currently. There’s nothing to worry about, it’s a great treatment! :)
18 lutego 2026
Opinia niezależna
Odpowiedź od eXroid
Good evening David,
Thank you for taking the time to share your experience in such great detail including all the information about the treatment - we couldn't have explained it better ourselves. This will undoubtedly help those still unsure as to whether this is the right option for them.
We hope you remain symptom free from now on and don't forget if you get any return in symptoms it's always better to get them sorted sooner rather than later!
If there's anything we can help you with in the meantime, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Warm Regards,
eXroid Team
Thanks so much for the initial review…
Thanks so much for the initial review and treatment. A huge success so far after numerous years of issues with appointments. Quick bookings, updates regular and great service. many thanks for the support so far.
3 stycznia 2026
Opinia niezależna
Odpowiedź od eXroid
Dear Chris,
Thank you for sharing your praise of the service you have received so far - sometimes that can be as important as the actual treatment success itself and we pride ourselves on doing both excellently!
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Best wishes,
eXroid Team
After suffering from haemorrhoids for…
After suffering from haemorrhoids for years I searched online and found Exroid.
Booking an appointment was simple and staff were so helpful and friendly.
I was seen in a couple of weeks and had a consultation and treatment on the same day and the best thing was I was examined and treated by a woman.
She was so lovely and put me at ease.
I had the first treatment then had a second and the difference is amazing.
I would say to anyone who is suffering from piles don't suffer in silence contact Exroid.Im so glad I did.
Thank you
Mrs D Moore.
9 października 2025
Opinia niezależna
Odpowiedź od eXroid
Good Morning John,
We are glad to hear your experience with us was seamless and friendly. Getting treated for haemorrhoids shouldn't be difficult, but we do understand that for many they are left in limbo for many years - so we are pleased you found us!
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Kind regards,
eXroid Team
10/10 gold stars - great product & wonderful service
Everyone involved in the process was friendly and understanding. Some people could feel very uncomfortable but that could not be further from the truth. From the beginning to the end the appointment booking, the procedure , the follow up: everyone and everything was really simple. And it worked !!
5 grudnia 2025
Opinia niezależna
Odpowiedź od eXroid
Good afternoon Sami,
We are so pleased that your treatment journey was positive and you felt supported and cared for from start to finish - thank you for taking the time to tell us about your journey with eXroid.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Warm wishes,
eXroid Team
My experience with eXroid was amazing…
My experience with eXroid was amazing from my first call till today.Had my treatment last month I have family history of hemorrhoid and I was suffering from it for more then 15 years. I tried different creams, steroids and herbal remedies but nothing worked. I found eXroid on google and to be very honest at first I was not sure about it and was in 2 minds to go for it or no.
Finally made my decision and went ahead with the treatment and trust me I don’t regret at all with my decision. Straight after the treatment I had 50% relief in pain and swelling with more then to no discomfort. It’s been nearly 6 weeks and I can say I am back to normal life a span is 80% gone. I may or may not need second treatment. I would highly recommend this treatment but specially EXRIOD for it because they delivered what the said. A big thank you to the team who looked after me from phone call to treatment. I can enjoy Christmas 🎄 with my family without pain and discomfort.
13 listopada 2025
Opinia niezależna
Odpowiedź od eXroid
Good Afternoon,
What a lovely review to read - we are so pleased we could help you enjoy your Christmas break with a lot less discomfort. Like so many others you had been putting up with the symptoms with just topical treatments, not designed to treat the problem, only the symptoms and had to find out about alternatives by doing your own research.
We are trying to build our educational material up so that GP's and Pharmacists are aware of this solution, but we have far to go, so patients like you can help us by telling their GP all about us.
We hope the first treatment was enough but are here if you get any symptom creep.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Kind regards,
eXroid Team
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