I made a purchase for work over a year ago, and what I ordered wasn't suitable for our requirements. Long story short I wanted to send them back, but they disappeared during the time I was ar... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Quite pleased with this. I asked for help to find something very specific and they found it. The whole process was easy and my order arrived very quickly
Reakcja na opinię
Long delay in the order. The order advertised the next day delivery, however, it took 5 days to reach (if you exclude 2 days weekend, 3 days to reach) I've ordered 13th August 2020 Thursday, but... Zobacz więcej
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Great service - placed an order on Monday which I duly received on the Tuesday. Unfortunately there was (handling) damage to one item - the process to report was easy & I had a replacement on the Wedn... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At Exporta, we’re here to be your trusted partner. We aim to be a part of your team making your supply chain or warehouse operation more efficient, cost effective and safe. It doesn’t matter if you need two crates for a small handling requirement or a full warehouse kit-out we have the knowledge and experience to make it happen. Our mission is to protect & enhance the value created by our customers with robust goods handling products backed up by expert advice and industry-leading service. Our range of pallets, pallet boxes, containers & crates handle goods that are in process, transit or storage across a wide range of industries. We help our customers perform at their best. From manufacturing to retail and pharmaceuticals to farming they are the lifeblood of the economy, creating value every day. Their goods matter to us. Their business matters to us. Which is why we go further. These are the values that drive all that we do. the environment at the heart of our business you can be assured you’re working with a sustainable partner.
Next Day Delivery
On ALL in stock items
Place your order online by 4pm for guaranteed next day delivery of in stock items.
Delivery is from £15 for Mainland UK.
Dane kontaktowe
Anchorpoint House, Clashburn Close, KY13 8GD, Kinross, Zjednoczone Królestwo
- 08002944394
- sales@exportaglobal.co.uk
- exportaglobal.co.uk
4,7
Doskonała
354 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Delivery schedule needs tightening
Good quality pallet collars at decent prices, bought from this company twice and not been disappointed. However waiting in all day is a drag and a waste of valuable time. Would be much better if items could be tracked and a window of time given by courier. For example these collars are fir the allotment. Because of lack of timescale, had to have them delivered to the house and now need to organise getting them to allotment. Whereas if I had known roughly what time they were arriving, say 12-3pm, I could have had them delivered to allotment address
19 sierpnia 2020
Opinia niezależna
Odpowiedź od Exporta
Dear Morag,
Thank you for your feedback and positive review. We will take your feedback on board and see if we can improve this communication going forward.
The main issue is we normally deliver to businesses and with pallet deliveries the same level of accuracy is not as easy to achieve for the delivery carriers as it is with smaller parcels but we will see what is possible.
We are always aiming to improve things so this kind of information is invaluable to us.
Great service
19 sierpnia 2020
Opinia niezależna
Odpowiedź od Exporta
Thank you for the 5 stars and we are pleased to know that you have benefited from our great service.
The Flexi crate is excellent
The Flexi crate is excellent, strong, durable and easy to use. The staff are very helpful. Quick delivery.
19 sierpnia 2020
Opinia niezależna
Odpowiedź od Exporta
Dear Mala - thank you for your kind and encouraging words - its always good to know that we are doing something right
Good all round service .ordered …
Good all round service .ordered what I needed and it was delivered first thing the next morning.
19 sierpnia 2020
Opinia niezależna
Odpowiedź od Exporta
Dear Chris - we are glad to hear that you received your goods so quickly and efficiently as it is exactly what we aim to do every time. Thank you for the positive comments.
Excellent service.
19 sierpnia 2020
Opinia niezależna
Odpowiedź od Exporta
Thank you for the positive review Andy - we do pride ourselves on our great service
Highly recommend this company
Highly recommend this company. I have just placed my second order for a number of wood pallet collars to use as raised planters on allotment plots. The quality of the products are excellent, reasonably priced, and delivered quickly. Website is easy to navigate and products all detailed thoroughly and with help team on hand if you have questions or special order requirements. I will be using Exporta again in the near future and happy to recommend.
18 sierpnia 2020
Opinia niezależna
Odpowiedź od Exporta
Dear Ange - thank you for your positive review and recommendation. We are pleased that you had a very positive experience when shopping with us.
Odpowiedź od Exporta
Thank you for your 5 Star review Andrew
Speedy and helpful service
I purchased pallet collars to use as raised beds in my garden. Before I purchased them, I spoke to a member of staff who was really helpful and answered all my questions. They were exactly what I wanted and arrived next day delivery.
18 sierpnia 2020
Opinia niezależna
Odpowiedź od Exporta
Dear Judy - we are happy you are pleased with the pallet collars and service from and thank you for the feedback. Pallet collars do make great raised beds and planters even if that was not their original design purpose they are excellent in the garden.
Long delays in the order as opposed to advertised on the website
Long delay in the order. The order advertised the next day delivery, however, it took 5 days to reach (if you exclude 2 days weekend, 3 days to reach)
I've ordered 13th August 2020 Thursday, but it reached 18th August Tuesday, although I got confirmation from CS that this would reach by Monday.
I've already completed packing with a different solution. Now the pallets are useless for me.
18 sierpnia 2020
Opinia niezależna
Odpowiedź od Exporta
Dear Beh Ram,
I have looked into this to understand what has happened as we always try to make sure we meet our customers expectations wherever possible so we are disappointed not have met them fully on this occasion.
Just to clarify our cut off time for next working day delivery is 4pm each day and as you order was placed in the evening on a Thursday after this cut off time, this would add an extra day.
Also we offer a next 'working day' service so this therefore excludes Saturdays and Sundays, which means that your delivery should have been delivered on Monday the 17th.
It was actually dispatched from our warehouse on time on Friday in order to meet that. However, there also appears to have been an issue with the delivery side that has caused a delay of one day and I am aware that our service team did contact you during this process.
We would like to offer our apologies to you for any misunderstanding or inconvenience involved and if you no longer require these pallets we will be more than happy to collect them and issue a full refund.
Odpowiedź od Exporta
Dear Maggie - we are happy you had a great experience with us and thank you for the feedback.
I love my goods
I love my goods . All ways happy . With the way I receive the goods . Clean and protected, very happy. Thank you .
18 sierpnia 2020
Opinia niezależna
Odpowiedź od Exporta
It gives us great pleasure to hear that our customers are very happy with their goods. Thank you for letting us know.
Quality service quality products and…
Quality service quality products and next day delivery amazing
18 sierpnia 2020
Opinia niezależna
Odpowiedź od Exporta
Dear Richard,
Its good to hear from another satisfied customer and we are pleased that you find our service and quality amazing.
Amazing service amazing goods
Amazing service amazing goods, keep it up
18 sierpnia 2020
Opinia niezależna
Odpowiedź od Exporta
Dear Paul - thank you for the positive words of encouragement and we will certainly continue to keep up our focus on providing great products and service.
Great product with speedy delivery.
18 sierpnia 2020
Opinia niezależna
Odpowiedź od Exporta
Thank you for the positive feedback and we are happy to know that you had a great experience with us and look forward to your next order with us.
Fast & Excellent!
Fast & Excellent Service even during the Pandemic!
18 sierpnia 2020
Opinia niezależna
Odpowiedź od Exporta
Dear Robert - we are happy you had a great experience with us and thank you for the feedback. We always aim to meet customer expectations no matter what the situation is.
You can trust Exporta. Excellent service.
Excellent. Great price. Fast delivery.
18 sierpnia 2020
Opinia niezależna
Odpowiedź od Exporta
Dear Miguel - we are happy you had a great experience with us and thank you for the feedback.
Amazing customer service by Damian
Amazing customer service by Damian. The items I ordered got delivered within 5 days as promised. I would definitely recommend.
3 czerwca 2020
Opinia niezależna
Odpowiedź od Exporta
Thank you for the feedback Daniela - yes we have a great team here and we always try to delivery on any promises that we make.
Leading the way right now
Leading the way right now. Next day delivery and items how I expected they would be! Superb service.
3 maja 2020
Opinia niezależna
Odpowiedź od Exporta
Thank you for the vote of confidence - we try very hard during all times and situations to provide the best service and smoothest experience for all our customers and we are so pleased to learn you have experienced just that.
Odpowiedź od Exporta
Thank you for your feedback and 5 star review.
Excellent service
Excellent service, they went out of their way to get the goods to me on time in difficult times
26 kwietnia 2020
Opinia niezależna
Odpowiedź od Exporta
Indeed we always go out of way to support our customers and its pleasing to hear you had a positive experience when shopping with us
Doświadczenie Trustpilot
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