Was so easy to purchase the right product at EVO online even when I made a mistake and purchased the incorrect product I made contact and it was sorted for me. Staff member was fantastic helping me o... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I called the store not really knowing exactly what I needed. John listened, and gave me some advice even helped source alternative parts. Because of MY misinterpretation of the parts, there was some... Zobacz więcej
Got friendly service from people who didn't claim to know everything or try to upsell unwanted stuff. Answered with personal knowledge or referenced when uncertain. Facilitators rather than conmen
I bought a Proviz reflective jacket online. It arrived within a few days of placing my order and is a great jacket. I’m very happy with the fit and the quality. I usually wear a sz10 but upsized to a... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
When it comes to anything bike, Evo are the experts that live and breath cycling. Not only do we stock a huge range of bikes at some of the best pricing around, but our crew can help with expert advice to make sure you get the right bike for your style of riding and ability. Our range includes bikes from some of the worlds largest brands including Trek, Giant, Liv, Polygon and over 250 more quality bike brands. Whether you are an avid mountain biker, urban commuter, road cyclist or completely new to cycling, we'll have a bike to suit your needs. And, when your bike needs maintenance, we're here to help with qualified mechanics and a full service center in all Evo showrooms nationwide.
Dane kontaktowe
Nowa Zelandia
- 0800 424 537
- support@evocycles.co.nz
- evocycles.co.nz
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 7% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Online Orders
Been a customer ever since with Evo.
Awesome customer support—if you order online, just flick them a message and they’ll respond to your enquiries quickly.
Easy as.
Picked Bike.
Ordered bike.
Received bike.
What more could you ask for 😅
Great variety of bikes and friendly…
Great variety of bikes and friendly staff. The helmet we ordered online was a bit small. We swapped for a better size. Great service. Thanks.
Quick response
I had lost the key to my Thule bike rack, and their site recommended calling EVO. The person on the other end of the phone quickly established what I needed and told me they would invoice me that day and have one sent to the closest EVO shop near me within 3 to 5 days
After going into many bike shops with poor or no customer service. I found EVO fantastic. Great customer service, friendly staff.
Great customer service unlike the other bike shops I visited.
Absolutely excellent service from order…
Absolutely excellent service from order to delivery. Highly recommended
Super fast delivery!
Super fast delivery!! Had the product within 24hr and I live rural
Great website and speedy delivery the…
Great website and speedy delivery the very next day.
Highly Recommend Penrose Store
Penrose store were friendly, helpful and cared about the service they were providing. My son and I had difficulties with our bike rack and without even asking one of the employees offered to help and climbed under the car to attach it! Going the extra mile is rare these days so I appreciate it.
Awesome friendly staff
Awesome friendly staff. Really helpful ensuring we chose the right bike for myself and my daughter. Fitting accessories to customise was no problem either. Very happy with the new bikes.
worst customer service for a retail…
worst customer service for a retail store.
Beware, they wont give refunds if you return your purchase, even if you're returning your purchase within a few days...
but if you argue with them long enough they may offer you a "take-it or leave-it deal", like they eventually offered me.
here's the deal you may get....you give them the goods back, they'll keep 10% of your money and refund you 90% of your money
and they'll call the 10% a "Restocking Fee", a fee to put your goods back onto their shelves!!!
I had no option but to accept their deal, I needed my money, I felt like I was being extorted more than being given a fair deal.
I wont be purchasing from this company again.
Easy ordering and quick shipping
Easy order and quick delivery
Easy order and quick delivery.
Good peoduct but I wouldn't mind if I ordered 2xL instead of XL.
Will shop again however!
Cheers
Fantastic service
Visited the Whanganui store and had the most fantastic service from the young men working there.
They really know their bikes and are genuinely passionate about cycling and are really nice young blokes and made a simple shopping experience one to remember. Shaun and team you have got some real gems with these guys !
Exceptional customer care
Exceptional customer care, I was very well looked after from a online order that missed 1 item not in stock, team quickly fronted up reorganised a replacement item that I'm more pleased with. Local team at Invercargill are also very knowledgeable and always great help. Keep up the great work EVO
Awesome service
Awesome service, the team are really helpful and know their stuff!
Have been shopping with Evo for 15…
Have been shopping with Evo for 15 years since the Cambridge shop opened.
Always great service, always great advice.
Purchased a scooter for the grandson
Purchased a scooter for my grandson. Best pricing for the model I wanted plus free shipping and prompt delivery. Great service.
Evo Cycles were the only people in town…
Evo Cycles were the only people in town who had Fox Defend DH pants. In addition, they were half price and in the exact size and colour I wanted. They arrived within a very few days. Faultless performance when other suppliers had messed me about. Very easy to use website, as well. Cheers😀 Chris Till
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