Ev Fast Charging Recenzje 53

I paid £800 on 4th December to Alex Bentley for an EV charger installation, with £230 remaining to be paid after completion.
Communication started off fine and he did respond, but after payment it turned into constant delays. I was repeatedly told “next week or the week after”, but the installation never actually happened.
I also requested a refund at one point, but this was not resolved, so I had no option but to raise a chargeback with my bank. I’ve also booked an appointment for legal advice regarding the situation.
Looking online afterwards, there are both positive and negative reviews, but based on my own experience I would strongly recommend anyone to be very cautious, especially when paying upfront.
In the end, there was no real progress despite weeks of chasing.

Adam came this morning to fit 2 EV chargers. Spend time explaining everything in detail to me. Highly recommend Thank you Adam and Alex

Alex was professional, punctual, and did a great job installing my EV charger. Everything was done neatly and explained clearly. Highly recommend!

Really nice job done very polite guys and explained everything well pleased would recommend to anyone

Great work guys

​"I just had an EV charger installed on my garage wall and the experience was seamless from start to finish. He was punctual, professional, and took the time to explain the smart features of the app before heading off. The installation itself is incredibly neat; he managed the cabling perfectly so it doesn't look like an eyesore on the exterior.If you’re looking for a hassle-free install, I highly recommend this guy!"

Guys turned up and fitted with no fuss, had a little trouble with connection at 1st but soon got sorted with the help of Alex!

Charger is now working great!

Would highly recommend 👌

Great communication from start to finish with Alex. Offered advice on our slightly unusual installation.
Arrived when he said he would and the install was pretty painless and completed with great care and attention.
Slight issue with getting the charger up and running but a quick call and a few WhatsApp messages and all was sorted

Neat work installed a ev charger

Very reasonable quote, very punctual and the job was carried out without any hassle. I would definitely recommend this company

Great work strait forward installed within 5 days after job given
Happy with over all service

Quick and efficient installation with operational process explained albeit we haven’t tested yet as my son was unavailable. The guys were neat and polite throughout. Cheers Alex

The process was so easy and straightforward. Alex fully explained what I was to expect and when he turned up for the installation, there were no surprises. Everything was expeditiously and efficiently done.

Excellent quick job. I am very happy with Alex work. Fitted my EV charger within 1 hour.20mins. I would strongly recommend him.

Given the other positive reviews about these people, I did wonder if I had the correct company. But a little digging shows they are the same outfit, albeit their contact details are now wrong, the Nottingham location being an accommodation address for numerous companies - Alex Bentley has turned out to be a nightmare. Initially contact was good with him,(when he was looking for the business ) and an installation date was arranged. He turned up with two other people in an unmarked hatchback, tools loaded in the boot. It was clear they were in a rush and one of them told me they had another 5 jobs to do that day - the next in Coventry - some 60 miles away. Before I could stop him, Alex had drilled a large hole from the inside of our garage to the outside blowing the face of the external brick off. I told him I would make it good myself as due to his slapdash approach to the job I didn`t trust him to somehow repair it - (he wanted to stick the broken pieces of brick face back.) He promised to fit a power monitoring meter in our garage as a compensation - this has never materialised. He promised a Certificate of Electrical Compliance would be forwarded as soon as I paid the balance for the job. After numerous WhatsApp messages and phone calls - this was supplied 5 weeks after the installation. The charger is supposed to work on either grid power or direct from solar. This shows "fault" whenever it`s put into solar mode and doesn`t work. He refuses to return to rectify this fault. He is a rude, abrupt person and quotes his ADHD as the reason for what he calls his "direct speech". He came through the tradesman recommendation site - "Bark", and I`ve informed them of the poor service Alex Bentley has provided.

And this......just provided from manufacturers - Project EV....Good afternoon Jon,
Thank you for providing this image. I have checked this over, but I cannot see that anything has been installed other than the main supply, earth and neutral. There should be a pair of wires installed by the installer going to the pain PCB of the charger. We would advise getting the installer back out to ensure that the twisted pair from the meter is installed in the charger.
If you have any queries about this, or if the installer has any queries about this then please reach out to us!
Kind regards....
So - incompetent as well as slap dash.

Alex kept me informed about what and why he was doing throughout the installation process. He was obviously a highly experienced and knowledgeable technician.

Alex was brilliant offering a very professional service from start to Finnish highly recommended

A very professional outfit. Straightforward quote excellent communication and very competitive.
Arrived on time and completed the installation in the time they said.Explained every detail regarding the charger, even setup the app for me!
I have no problem in recommending EV Fast Charging.
Thanks Adam & Alex

Excellent service came when they said did the job set it all up for me .very happy with the service. Would recommend these guys.

Professional job done quick installation no issues.

Very efficient service from start to finish completed in short amount of time all set up and linked to internet before leaving. Ensured I understood instructions and user manual given Thankyou