Everything Branded and Everything Swag USA Recenzje 11 557

Alaizza was extremely helpful and on top of it!

Dan was wonderful-super quick to respond and helpful! Great pricing and shipping time as well.

We’ve had a great experience with the products we order each year. The quality is consistent, and the process is always smooth.
Tom Pickworth provides excellent customer service. He is responsive, helpful, and easy to work with. His quick communication and friendly approach make the experience even better.
We look forward to coming back every year.

Thank you for your help with my order AJ, both the credit card mints and round lip balms look amazing and were a hit at my event!

We were in a bind due to an issue from a different company. Argie was terribly helpful responding to questions quickly and made everything easy to seamlessly solve the problem on our end. Will be sticking with Everything Branded going forward.

What started out as a very pleasant and positive experience turned out to be an absolute fail.

Before making the order we confirmed (I have all of this in emails) that we must have this BEFORE our event. I was told that it was not a problem as production was usually 5 days and shipping two or three days.

We paid online. Got confirmation and waited. We never got a tracking number, so I emailed them (there no way to call anyone there. If you do cal their number it goes to different compant called 'Everything Branded' who informed that they can not help me with my order as they are a diffrent branch of the company).

They sent me back an email that there was an issue in productions and apologized for the delay. After yet further delay I emailed them again, and got a response that they were in touch with the production team, and would send me a tracking number shortly.

I waited and waited... sent numerous polite emails asking to please update me. We never got a response. I sent them an email every day asking for an updat, they never responded to any of my emails

After almost a week... We had no chice and had to order from another company, and at a greater cost to rush things for our event.

Guess what? Two days after our event, about 20 cases of the product shows up... still no communication.

We have no use for the very late shipment, and there is no one to talk to about getting a refund.

Good luck with using this company. I will never use them again.

Byron was very instrumental in getting my first order with Everything Branded complete. He kept me informed and updated every step of the way.

My direct contact was ARGIE - always available, very professional, willing go the extra mile to help with the desired results.
I can only recommend!!!

Argie helped us tremendously.
She made the process simple.

Byron was VERY instrumental in me making the final decision to do business with Everything Branded. He was very attentive to my needs and my budget restrictions, and helped the process go incredibly smoothly. He is an asset to your team!

I have worked with Everything Branded across multiple clients I support, and Byron has consistently ensured that each engagement is handled seamlessly. After experiencing challenges with other well-known promotional item providers, it has been a pleasure to work with a reliable and responsive partner. I value having Byron as a trusted point of contact and appreciate the consistently high level of service.

ARGIE was very communicative. He stayed with me even as I thought through what my project would actually look like. He was very patient and very helpful.

Everything Branded was easy to work with and walked me through the entire ordering process. Working with Alaizza Saylon made the process even easier. Would highly recommend Everything Branded for your next promotional product.

Do not use this company - I submitted a request through their website for a quote. The confirmation email stated I'd receive a response in 1 hour. I heard nothing for 4 days, at which point I called them. They had NO record of my request despite the confirmation email in my inbox. There is a backend issue within their company, and they took zero interest in trying to understand or fix the problem (there were a lot of 'I don't know what's going on'). Incredibly disappointing... I can't trust that they would be very good or timely at fulfilling orders.

It's been over a month and I still haven't received a proof. I requested a quote (promised with 48 hours), after a week of waiting i sent an email asking if there was an update. I was connected with a sales rep who ignored me for another few days before i messaged again. I finally got a quote, submitted artwork, and waited another week or two. Asked for one final update, just out of curiosity, and was told "Thank you for your patience. I'm checking to see if the calendar is still available and will get back with you asap. 🙂". That was 15 days ago from the last email.

Update to the response below:
Quote#231781
I’ll forward the email for you guys to get to the bottom of it and maybe fix it for other customers, but I’ve already ordered from a competitor. I told you when I got the quote I needed the product by March 1st.

Great Experience. AJ made sure my order was exactly what I needed, and also confirmed my order would be arriving before my trade show deadline (it arrived even early than anticipated! Highly recommend.

Martin has been so quick and accomodating!
Thank you for making it so easy!

Tom was excellent in his communication and was full committed to ensuring my order was prepared and executed.

Tanya
YUMA Vibe Ltd

AJ was extremely helpful and quick to respond to my emails. He was able to help me order exactly what was needed with beautiful branding at an extremely reasonable cost.