EverTrek Recenzje 

186
•
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Started to look at doing Machu Piccu and Inca Trail some months ago and made enquiries to EverTrek as they seem to be the best on the market. Talked to Dolly and she was very good, no pressure put on... Zobacz więcej

Oceniono na 5 z 5

I honestly don’t think I could have asked for a better trip to Albania. 🇦🇱 From hiking through the mountains and taking on the rafting, to exploring places I’d never even heard of befor... Zobacz więcej

Oceniono na 5 z 5

This was my 4th EverTrek experience and its was equally as amazing as the rest.My highlights were the history museum and a night well spent learning the local Albanian dance for which they provided f... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Dolly was an absolute star!! So so helpful and kind and made the booking process seamless, never met someone so kind in this role. Highly recommend! X

Informacje dotyczące firmy

  1. Organizator turystyki
  2. również w kategorii:
  3. Agencja turystyczna
  4. Biuro podróży

Napisane przez firmę

EverTrek is an award-winning UK travel company specialising in expert-led trips to locations including Everest Base Camp, Mount Kilimanjaro, Machu Picchu, Toubkal and many more. The EverTrek team are committed to building strong, long-lasting relationships with the local communities in each area visited, strengthening the local economy by creating jobs, as well as raising money for charitable initiatives. The company prides itself on its environmental credentials too, making it a priority to tackle environmental issues through its work. EverTrek was the first company from the UK to introduce fresh filtered drinking water in Nepal using water filters on every trip, eliminating the need for plastic bottles or chlorine tablets. With a core team of master mountaineers, EverTrek is able to offer unmatched expertise when it comes to planning, packing and preparing for your trip, whether you are trekking Yr Wyddfa in Wales, or Island Peak in Nepal. EverTrek boasts a trekking community of over 15,000 people and sends more people to Everest Base Camp than any other company – with the popularity of other trips not far behind. The EverTrek ethos is to travel responsibly with the best local guides, and to enjoy the journey from start to finish.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

186 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(186)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 40

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Everything we wanted and more.

Before we even began our trip, the contact we had from  EverTrek was brilliant. Every question or query we emailed through was answered quickly or dealt with - including accommodating allergies and hiring appropriate kit. The option to be able to pay off our trip was appreciated (and used!).
I am 45, my husband is 54; we get out hiking as much as we can and lead pretty active lifestyles. The hiking aspect of this trip was completely doable (tough, but still doable!), however the altitude does make it a bit more challenging! Don't let that put you off though as the guides have strategies to lessen the impact and while it made it a little more challenging, it didn't take away from the experience at all. The more you prepare yourself physically, the more you will enjoy!!
The Tomacaya route is magic - and it truly felt our group had the mountains to ourselves. There were 10 of us in the group, and what an awesome bunch they were. Supportive, encouraging, understanding - and some of the best senses of humour I have come across (a must in the mountains!). Felt lucky to be able to experience this trek with them.
Our guides were brilliant, and knew exactly what pace to keep us at, had one eye on us the whole time and made sure we dragged our eyes away from the views when we needed to be watching our step. Their passion and knowledge about the mountains made it even more special.
The camping aspect was a highlight- while we like being out in the mountains, we are not campers. We hired sleeping bags, were provided with sleeping mats and despite the winds and freezing temps on the first night, we were comfy and warm in the tents (take hand warmers!). The campsites were absolutely stunning. The team would have them set up before we arrived and dinner would be on the go. The cooks did an amazing job and we were well fed each night with soups, hot meat dishes, rice/pasta/potato and salads. Lunch and breakfasts provided were also more than enough and exactly what we needed - vegetarian options also provided.
All guides, including our trips to Inca sites, had the local knowledge of when to be at certain places to miss the worst of the crowds, and like Victor and Andy (trek guides) Sylvia had amazing knowledge of Inca civilization and helped us to try and make sense of it all.
Obviously Machu Picchu was a highlight, but it was made even more special by what came before it. Those 6 days of trekking were just the best ever. As we joined the Inca Trail, it became obvious very quickly we were no longer up in 'our' mountains, and it was very different experience, but just as brilliant and beautiful. And getting to Sun Gate... a special moment!
The only thing about the actual trek I would feedback about it the organisation of tips for the team. They 100% deserve it, but some guidance on how to split it up between the teams would be useful - we spent a lot of time discussing this! I appreciate that a % is suggested, but either building this into the overall cost or guiding on the best ways to split would be useful - they all work as hard as each other and dividing up the money was difficult!
I genuinely can't say enough about how much we enjoyed the whole experience (including the early mornings) and I would do it all again in a second. 

10 sierpnia 2024
Opinia niezależna
Logo EverTrek

Odpowiedź od EverTrek

Hey Jane, thanks so much for your kind words about your trek to Machu Picchu via the remote Tomacaya route. As you mentioned the Sun Gate and looking down on Machu Picchu, I bet that was a lovely moment there. Thanks again and great to hear you enjoyed your trek. Look forward to getting your next adventure sorted.

Oceniono na 5 z 5

Trip of a lifetime trekking Mt Kilimanjaro (Lomosho route)

Highly recommend booking a Mt. Kilimanjaro trek with Evertrek - we had helpful communication with lots of friendly staff before setting off. Mt Kilimanjaro is majestic and we feel privileged to have experienced it 🙏

Our chief guide Silvano and his team are EXCEPTIONAL and all 13 people in our group summited as a result. We cannot stress enough that it would not be possible to summit without the team. We are in awe of and forever grateful to every person on the team ❤️

We were also fortunate to share the journey with the loveliest bunch of people who were so much fun, making the whole experience more enjoyable than we could have hoped for. We cannot wait to meet up with them for a reunion in January 🍻

If you have already booked your trip and are lucky enough to have Silvano and his team, follow Silvano's advice and you will summit. Silvano asked for feedback on the final day and we could not think of any improvements they could make as everything was perfect. We all knew that we were in the best hands from day one ❤️

Our advice to trekkers would be to take Diamox before starting the trek, layer up for sleeping from Shira 1 camp, invest in blow up pillows or anything to make sleeping more comfortable, and take a selection of sugary sweets. We only took protein bars and were delighted when someone in the group shared haribo etc. for the odd treat 🍬

Our most important advice regards tipping. Evertrek recommend tipping 10% of the cost of the trip. When you see the size of the team (33 for our group) and how hard everyone is working doing all the heavy lifting and setting up between campsites, you will quickly realise that 10% is not enough when divided by this number of people. We found ourselves not having as much cash as we wanted to tip. Take plenty of US dollars to avoid this and be as generous as you can afford with tipping.

You can also consider giving to the team any items that you don't need at the end of the trip. If you have space in your suitcase, you could also consider taking items that would be helpful for local schools. Zara Tours can inform about required items.

Asante sana to Evertrek, Zara Tours, Silvano, Heavenlight, Hatibu, Joseph, Emanuelle, Lucas, Sampson, the chefs, and the entire team, for making our dreams come true. We are missing your singing and dancing.

Hakuna Matata 🎵❤️

5 sierpnia 2024
Opinia niezależna
Logo EverTrek

Odpowiedź od EverTrek

Hey Denise, thanks so much for your heartfelt review and we're stoked to hear that your Kilimanjaro trek was such a memorable and joyful experience. Silvano is one of our most popular guides and we're so glad they could help your entire group reach the summit. We can't wait to welcome you on your next adventure. Hakuna Matata, and here’s to more amazing journeys ahead! 🤙🏔️

Oceniono na 5 z 5

Amazing holiday experience

Amazing holiday experience - from deposit (and postponing due to covid) to finally realising the dream of hiking to Everest Base Camp, Evertrek provided the best support and service. Its important to have confidence in the people and process of doing something out of the ordinary, and Evertrek ensured that any concerns and worries were addressed before and most importantly during the hike. Great team, lovely people.

27 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Great Company With Great People! 5*****

Fantastic experience with Evertrek on my trek to Kilimanjaro both from the UK and in country in Tanzania. Nothing too much trouble. Loved the Tuesday tune in sessions and all that the company has to offer. Would not hesitate to use again.

15 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

No deposit returned even with medical letter

I have been medically told not to hike due to a spinal injury and having to have a operation a spinal nerve block.
Told Evertreck with over a years notice that I can no long go on trip to Toubkal due next year November and gave them a letter from hospital.
To get told you do not get deposit back as it's non returnable.
So my advice do not use there payment system unless you can guarantee you will not be ill or have a Injury which might affect your travel.
They will take your money

11 lipca 2024
Opinia niezależna
Logo EverTrek

Odpowiedź od EverTrek

Hey Richard, thanks for sharing your feedback with us. We are genuinely sorry to hear about your spinal injury and the need for surgery and do wish you all the very best. We understand how frustrating and disappointing it must be to cancel a much-anticipated trip due to health reasons.

At EverTrek, we strive to provide exceptional adventure travel experiences, and a key part of making that happen involves the work our team does here in the UK and making arrangements for your trip well in advance for your trek. Our non-refundable deposits which are very common in the travel space, help us manage these commitments and maintain the high standards of service that our customers expect both prior to a trek and on the trek itself. However, we understand that unforeseen medical issues can arise, and we massively empathize with your situation as I can imagine it must be really tough not being able to go on the adventure. We do advise anyone to obtain travel insurance when booking a trek in case of these circumstances of trip cancellation but appreciate this isn't always a first priority.

Your feedback is super valuable to us, and we take it seriously. We are always looking for ways to improve our booking processes and better serve our EverTrekkers and hope that one day, we have the opportunity to welcome you on a future adventure once you have fully recovered.

Always happy to chat about this anytime but we wish you a smooth and speedy recovery.

The EverTrek Team

Oceniono na 5 z 5

Absolutely fantastic

Absolutely fantastic. So far I have done EBC and Machu Picchu with EverTrek and both treks were amazing and organised perfectly. The support from EverTrek was fantastic. They are extremely helpful and always happy to help. Definitely will use again.

17 maja 2024
Opinia niezależna
Logo EverTrek

Odpowiedź od EverTrek

Hey Kasia, thanks so much for your kind words about your trips to Everest Base Camp and Machu Picchu. Look forward to getting that next adventure in the diary for you!

Oceniono na 5 z 5

Evertrek - Kilimanjaro...amazing

Went to trek up Kilimanjaro with Evertrek. It was the most wonderful experience.
From booking to the final day of the trek it was easy and very well organized. You can pay monthly which helps loads, you can add extras and the guides they use overseas are incredible.
Our guides gave us valuable advise and explained everything in detail. We got extra help when we needed it and felt so safe 100% of the time. The hotel was amazing and the staff were fantastic. I have more adventures coming up and Evertrek will be at the top of my list without a doubt. I could go on forever about how brilliant it was but I don't want to bore everyone.

17 czerwca 2024
Opinia niezależna
Logo EverTrek

Odpowiedź od EverTrek

Huge congrats on making the Kili summit and great to hear certain things helped like the monthly payments and the trip organization. Look forward to getting that next adventure sorted for you! 🤙

Oceniono na 5 z 5

A huge thanks our trip was fantastic ,

A huge thanks our trip was fantastic ,
bec. of this company . No problem when we booked. it was very easy booking no hassle
They are very organized .I can highly recommend!!
Definitely use this again for our next Trip. :)

13 maja 2024
Opinia niezależna
Logo EverTrek

Odpowiedź od EverTrek

Hey Mediee, thanks for your kind words and awesome to hear you had a fantastic trip, Lets get that next one sorted ehh!🙌

Oceniono na 5 z 5

Snowdonia Training Weekend…

I attended Evertrek’s first training weekend in Snowdonia. A nice alternative to the previous weekends in the Brecon Beacons.
Great location, the Evertrek team were fabulous as usual along with the amazing Mountain Guides. Respect to these experts who took care of me following a minor fall.
A nice addition having the Altitude Centre to provide some very interesting training. A nice group of people to meet up with.
Thanks Evertrek 👍🥾🎒

22 czerwca 2024
Opinia niezależna
Logo EverTrek

Odpowiedź od EverTrek

Hey Adam, you're a training weekend legend these days! Great to have you along with us again and hope the knee gets better soon mate. Goodluck for your Kili trip in September

Oceniono na 5 z 5

Don’t hesitate.


The Snowdonia Training was a fantastic experience. I know some are put off by the £295 price tag but you’re getting so much for your money. Not only do you get a day and a half of beautiful hiking, the guides and yetis share so much knowledge with you, which helps your forthcoming treks no end. We stopped to appreciate a rare bird, be shown a certain rock or plant, understand the local topography, be introduced to different trekking route options, learn about the history of the landscape and the Welsh names. We had professional kit and packing demonstrations from mountain leaders and then understood from the yetis what that meant for us on our Evertrek trips. This time we even met someone from the Altitude Centre to understand the effects high altitude can have on performance. Plus you get to meet like-minded people all with different experiences and trekking stories to share. I couldn’t recommend it enough.

21 czerwca 2024
Opinia niezależna
Logo EverTrek

Odpowiedź od EverTrek

Hey Vikki, thanks so much for your feedback and we had an absolutely awesome time with you this weekend. Great to catchup too after your last adventures with us.

Oceniono na 5 z 5

I had the BEST holiday ever with Evertrek in Nepal!

I went on the "Ultimate Island Peak and Everest Base Camp Expedition" with Evertrek and it was the best holiday I have ever had! Evertrek was so helpful and accommodating from the moment I was enquiring about the trip, as I had many questions about travelling for Nepal for the first time and on my own. The whole experience in Nepal was incredible. They had a very supportive Nepalese team and the Sherpas (Dakipa and Pemba) and porters were so friendly, helpful, supportive and accommodating. Also, the hotel Evertrek selected in Kathmandu is beatiful and exactly what you need after being hiking/climbing for weeks, it really was the perfect way to finish the trip in Nepal and I can't wait to go back!

Even months after my trip to Nepal, Evertrek continued to provide excellent customer service (thank you Sophie/Dave) as I forgot a souvenir I bought in Namche Bazaar at "Sagarmatha next", and they helped me to get it back all the way to London.

I will definitely travel with Evertrek again soon!

4 listopada 2023
Opinia niezależna
Logo EverTrek

Odpowiedź od EverTrek

Hey Karina, thanks so much for your kind words especially about our team both in Nepal and the UK Yeti team. Sounds like you had a great trip to Everest base camp and Island Peak and can't wait to plan your next adventure with us! 🙌

Oceniono na 1 z 5

Better and more supportive companies out there

Despite an amazing trip to EBC from the Sherpas, porters and guides, Evertrek let us as a group of travellers down. Poor communication from the start of the trip to not even knowing when the Welcome meeting was, to then meet an uninterested/unenthusiastic Evertrek representative at the hotel and then to be let down/poor communication in an emergency situation as a group is inexcusable! Every member of the group felt completely let down and it finished the trip on a very flat/low mood when we should have been celebrating and on a high 😞 shame on you Evertrek! Better companies out there, will never use again 😞

13 kwietnia 2024
Opinia niezależna
Logo EverTrek

Odpowiedź od EverTrek

Hi Denise, thank you for your feedback regarding your trip to Everest Base Camp, especially about the EverTrek guides and porters and that it was an amazing trip to EBC. However, we're sorry to hear that you feel you didn't have the 5* time that we always aim to provide.
We understand that your trek was unfortunately impacted by bad weather, which is common for flights to Lukla, and we did advise you to factor in at least 1 day to account for any delays. We did our very best to assist you and the other members of your group and booked you all onto the first flights to leave Lukla the following morning. In addition to this immediate action and following the wishes of the group we arranged 1 helicopter the very same day and two other helicopters the following morning.
We do completely understand how frustrating delays can be, and If you felt a lack of communication, we can only assure you that this was due to everyone being all hands on deck in making crucial arrangements for your group such as alternative flights and emergency accommodation. We do however appreciate this isn't always visible. We hope that the memory of reaching EBC and the journey with the guides and porters will be the lasting moment of this trek and not the challenges around the delays. We do always appreciate feedback in all forms and will be happy to discuss any concerns further. If you would like to speak with us directly, please feel free to email or call us at any time.

Oceniono na 5 z 5

Evertrek are the best!

Wow, what a trip!
Excellent from the initial enquiry, through to booking and travelling. Fantastic organisation prior and throughout the trip. Knowledgable and helpful staff in both UK and Nepal. An amazing guide (Raju Tamang) really made our trip - nothing was too much trouble and he guided us through the trek. He was the best and I can't recommend him enough. Evertrek need to clone him for all their trips!
I was aware that there are various company's offering treks to EBC, but I'm sure I made the right decision picking Evertrek as the one we went with.

10 kwietnia 2024
Opinia niezależna
Logo EverTrek

Odpowiedź od EverTrek

Hey Tim, thanks so much for your kind words and we'll try our best with the Raju request although there's only one Raju right?! Look forward to sorting out your next adventure.

Oceniono na 5 z 5

Simply good management and organisation…

Simply good management and organisation from landing in Kathmandu to leaving after trip.
Good, sound guiding, instucting and general information during the trip.

13 kwietnia 2024
Opinia niezależna
Logo EverTrek

Odpowiedź od EverTrek

Hey John, thanks so much for your review. As someone who has alot of guiding and mountain experience, it's great to hear those words from you. Thanks again and see you on the next adventure.

Oceniono na 5 z 5

Fantastic Experience

EverTrek has brought together a very professional and experienced team that is able to deliver a trekking experience that works for both hardened trekkers and also those having other interests (eg, photographers etc...). If like me you have EBC on your bucket list, then just do it with EverTrek while you can.

13 kwietnia 2024
Opinia niezależna
Logo EverTrek

Odpowiedź od EverTrek

Hey Peter, cheers for your review and awesome to hear you enjoyed your EBC trip. Definitely a top place for photographers. Our Head Yeti is also a member of 'Camera Club' as we say and loves the place.

Oceniono na 5 z 5

Amazing EBC trek experience with Evertrek

Did the EBC trek with Evertrek this March (2024) and had such an amazing time. The local staff, guides and porters were really friendly and knowledgable and took great care of us throughout the journey getting all 7 of us in the group to EBC safely. I can’t recommend this trek, and Evertrek enough. It was an experience I’ll never forget and hope will be the first of many treks with Evertrek.

9 marca 2024
Opinia niezależna
Logo EverTrek

Odpowiedź od EverTrek

Hey Ed and thanks for your kind words about your trip to EBC, especially about the safety aspect of things. Memories that will last a lifetime!

Oceniono na 5 z 5

Wow! Book now - you will not be disappointed

Wow!! I did the EBC trek in March 2024 with EverTrek and it really was an experience of a lifetime.
From the moment I booked with EverTrek I was always able to communicate quickly with them and they guided me through prep and supported me with any nerves pretrip.
As soon as I arrived in Kathmandu everything was taken care of, from being picked up to the airport, making sure we had the right kit, meeting our guides and clearly communicating next steps.
Our guides were absolutely outstanding! Santosh, Subas and Bishnu not only looked after us but were so knowledgeable about the trek but also shared the culture of Nepal.
They made sure all of our group made it to Basecamp safely and our health and wellbeing was the top priority for them.
I cannot recommend this company and Everest Base Camp Trek enough. I felt supported and safe the whole way and it was truly the most amazing experience of my life.
I cant wait to book my next adventure with EverTrek.

9 marca 2024
Opinia niezależna
Logo EverTrek

Odpowiedź od EverTrek

Hey Natalie, WOW! Loved the review and thanks for your kind words especially that you felt safe and supported. Look forward to getting that next adventure booked in!

Oceniono na 5 z 5

Kilimanjaro

What an amazing experience we had throughout the whole journey. From information provided prior to our trip via a trip booklet, updates on the Tuesday Tune In and swift responses to any queries raised by email. Great support in Tanzania, prompt hotel transfer, Zara Tours staff informative at our pre climb briefing and amazing guides, chef, porters etc on the trek. All very knowledgeable, giving us advice on what to wear each day and what to expect, checking our oxygen levels and general health each night. Giving us the best chance of summiting, which all 7 of us did in extreme weather, fantastic one to one support on summit night, spotting as soon as anyone needed additional help. Cannot rate them highly enough, would definitely recommend!

25 lutego 2024
Opinia niezależna
Logo EverTrek

Odpowiedź od EverTrek

Hey Jackie, thanks for your feedback and your kind words. Great to hear you enjoyed some of the bits before your trek like the Planner and the Tuesday Tune-In live streams. Looking forward to getting that next adventure in the diary!

Oceniono na 5 z 5

Mountain leader

Smyrff the mountain leader was excellent, learnt me a lot of skills and was a great laugh! And Rosie for booking the restaurant which made the process even smoother for us. Thankyou

8 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Scotland mountain course

Great few days on the winter mountain skills course in Scotland, great bunch of lads, The instructor(smyrff) great communicator, very knowledgeable with safety being the number 1 factor in all situations, would recommend this course to anyone to gain experience and confidence in the mountains

7 marca 2024
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej