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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Attended the Robbie Williams Long 90s show in Wolverhampton. Really not worth the money for the hotel at all. No early entry or special treatment when at the venue. To be honest, the whole thing was a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The Staff of Event Travel are truly wonderful, patient, kind, efficient and professional. Such lovely ladies to endure the massive ordeal of McCartney presales. I am in awe of their ability to respon... Zobacz więcej

Oceniono na 5 z 5

Robbie in München! Einfach sensationell…..nicht nur das Konzert sondern die komplett durchorganisierte Abwicklung beim Early Entry durch Event Travel. Ich kann es gar nicht erwarten das nä Mal bei Euc... Zobacz więcej

Oceniono na 5 z 5

I have booked Event Travel for 3 Robbie Williams concerts this summer, last one was in Budapest. The Early entry experience was worth every cent paid for it. I appreciate being able to walk calmly... Zobacz więcej

Informacje dotyczące firmy

  1. Podróże i wakacje

Napisane przez firmę

VIP Concert Ticket Experiences, Meet & Greet, Soundcheck, Hospitality, Ticket and Hotel and much more ....


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

130 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 85% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Just booked a show in May,

Just booked a show in May,
I get an email saying I will be required to check in online 2 days before the event.
What if their server is down,
What if there are other issues?
Will there be a help line, will the menu make any sense, have the option I need?
how many hours will I be held in a queue because all your operators are busy.

2 days doesn't leave much time to sort any issues.
Is this a way of reselling already sold tickets to double up on profits?
Enquiring minds want to know.
I've got to travel to London for the show, I'm expecting a disaster and several hundred £ wasted because of bad planning.
Because that's life nowadays isn't it for we the public, hand over the money, and we might get the goods, or maybe not.
I'll book dinner at raffles,
They at least are organised, so the day won't be entirely wasted.

16 lutego 2026
Opinia niezależna
Logo Event Travel

Odpowiedź od Event Travel

Hi Ade

We are unable to find a booking under your name so are not sure what you have booked but believe you may have booked with a different company.

We don't have a check in 2 days before policy - all of our ticket and information packs are sent out approximately 2 weeks before the show. There is no need to check in. Our phone numbers are operational during office hours and we also have an Out of Hours line on any show day to help any customers with problems they may have on the day.

If you have booked with us and have any concerns then please do call our office number which is on your confirmation invoice and one of the team would be happy to put your mind at rest. If you have booked with a different company we would really appreciate this review being taken down. We look forward to hearing from you.

Oceniono na 1 z 5

Absolute rip off

Attended the Robbie Williams Long 90s show in Wolverhampton. Really not worth the money for the hotel at all. No early entry or special treatment when at the venue. To be honest, the whole thing was an absolute rip off. Tickets didn’t arrive on app until the day of the gig itself, whereas people who had paid far less had them days in advance. Not sure how this company could justify the price of the package, the lanyard and ticket were nice but in no way justified the hundreds of pounds extra this company charged. I wouldn’t recommend anyone use them

9 lutego 2026
Opinia niezależna
Logo Event Travel

Odpowiedź od Event Travel

We are very sorry to hear that you were disappointed with some elements of your experience. We have not received any emails or calls from you, either on the night of the show or post show, in order for us to deal with any concerns you had.

The Information Letter emailed to you before the event, provides emergency contact details to our dedicated Tour Customer Support team in order to provide any assistance required by our guests.

It should be noted that these experiences were the official Ticket & Hotel packagers and did not include an Early Entry or any VIP elements. We acknowledge that there was a ticketing technical issue earlier on in the day, which the venue's box office team were extremely apologetic about; we know that they worked hard to rectify this as quickly as possible. As you know, this was a very unique show from part of a very exclusive mini tour by Robbie Williams. We are pleased to hear you liked the exclusive, limited edition laminate and commemorative ticket - both are collectible items for Ticket & Hotel guests only. We hope this has helped to answer the concerns you raised.

Oceniono na 1 z 5

Scammed

I booked to go see Hans Zimmer in November this year and came into some personal problems that stopped me from attending i contacted the company to explain why and was told it was not a good enough reason to cancel i pleeded with them only to have attitude back and told i am not getting the money i paid back even tho i got cancellation protection wouldn't recommend this company at all

23 września 2025
Opinia niezależna
Oceniono na 5 z 5

Simply Red tour

Went to Simply Red concert in Liverpool on 3/10/25. Had a great time, the hotel was good seats at concert were amazing. Thank you very much.

3 października 2025
Opinia niezależna
Oceniono na 5 z 5

Event travel

Event travel
The service was excellent and everything was very well organised
I would not hesitate to book with them again and I would highly recommend them.

5 października 2025
Opinia niezależna
Logo Event Travel

Odpowiedź od Event Travel

Thank you so much Phil, we hope to see you again soon!

Oceniono na 1 z 5

Where are concert tickets !!!

We have booked to see simply red in Manchester less than 48hrs / got hotel booking last week but still have no tickets / standard reply from email chase is we will get something from co-op in 48 hrs but can’t review until 72 hrs before show / too late please help Chloe !!!

25 września 2025
Opinia niezależna
Logo Event Travel

Odpowiedź od Event Travel

Hi Caroline

Thank you for your review. All tickets were uploaded on to the app a couple of weeks before the event but we would like to apologise on behalf of the venue that some barcodes were not uploaded in the time frame they usually are.

I can see from your booking that my colleague Hannah spoke to you a couple of times and tried their very best to assist you along the way. All tickets were uploaded correctly a few hours after this review so we very much hope that everything else met with your satisfaction.

We hope you had a great time at the show which had great reviews.

Kind regards
Kristen

Oceniono na 5 z 5

The best way to experience a concert

I have booked Event Travel for 3 Robbie Williams concerts this summer, last one was in Budapest.
The Early entry experience was worth every cent paid for it. I appreciate being able to walk calmly into the venue and find a nice spot at the barrier, instead of frantic running.
The hosts were all friendly and helpful.
I will definitely use Event Travel’s services in the future.

12 września 2025
Opinia niezależna
Oceniono na 5 z 5

Robbie Williams Early Entry Dublin Croke Park

I have booked EventTravel packages several times before, and once again the experience was outstanding. This time I would especially like to highlight the Early Entry package in Dublin. The organization at the venue was excellent and the whole team took great care of us, making the process smooth and enjoyable.

A very special mention goes to Lena, who was absolutely wonderful – highly professional, structured, and calm, yet always warm, approachable, and extremely supportive. She managed everything in such a clear and efficient way that we felt completely looked after and in the best hands. Thanks to her, the whole experience was even more memorable.

Overall, the EventTravel team once again delivered at the highest level, and I am already looking forward to booking my next package with them.

See you soon in Krakow!
Shirley

23 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great experience!

The communication and customer service before the show was excellent, they were easy to get in touch with and very helpful. At the site the crew was friendly and everything was well organized. I can totally recommend their services for making an already awesome concert even better. I will never forget this experience!

16 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Absolut hervorragend organisiert!!!!

Robbie in München! Einfach sensationell…..nicht nur das Konzert sondern die komplett durchorganisierte Abwicklung beim Early Entry durch Event Travel. Ich kann es gar nicht erwarten das nä Mal bei Euch zu buchen. Ich möchte mich nochmals bei Lena ganz herzlich bedanken. Sie hat sich sehr liebevoll um uns Alle gekümmert 👍🤗👌u danke nochmals ebenfalls an alle anderen vom gesamten Team 🙋‍♀️❤️liebe Grüße Manu

25 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Event Travel stress free entrance and friendly staff

I have been to several gigs now with Event Travel and they have never let me down.
Customer service is amazing and quick at getting back to you, the people on site are amazing, kind and friendly.
We like the fact that we walk into the gig grounds, no running and everyone respecting their spot in the queue; of course this all depends on the manners of the people but it is allways well organized.

17 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Ab fab Early Entry experience

I’ve purchased Early Entry tickets through Event Travel many times, for shows in different countries, and every single time it’s been a wonderful experience. Their team is always there on-site to assist and manage everything, they are super organised, friendly and efficient. It really makes a difference knowing you’re in good hands. Highly recommended if you want a smooth and well-run experience at major events!

17 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Great customer service

Great customer service and communication from Event Travel. Kept us informed all the way about what to expect and when.
Unfortunately our event to see ELO at BST was cancelled, despite this we were kept up to date at all times.
All of our queries were answered promptly even during times when there must have been a lot of stress due to the cancellation.
Would not hesitate to use them again
Both Chloe and Kristen deserve praise for their attitude and helping us out, cheers guys

13 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Wij hebben een slechte ervaring

Wij hebben een slechte ervaring, wij waren 10 minuten te laat voor de early entrance bij RW zondag. Konden daarom niet meer mee naar binnen (ticket 395,00 p.p). Om 17.00 mochten wij met de rest mee ( ticket 160,00). Zijn mijn duurste 10 minuten ooit !!! Klacht via e-mail ingediend, hun reactie :dat is het beleid!! Niet op tijd, voordeel en geld kwijt

22 czerwca 2025
Opinia niezależna
Logo Event Travel

Odpowiedź od Event Travel

Dear Mr Jak,

As we have reiterated in our many emails to you ..

The Information letter that you were sent on the 13/06/2025 at 10:43 gave very clear written and graphic details about Check In points and timings.
We have also checked our Emergency Log for show day and there is no record of you contacting our emergency telephone number or email.
It is really important, if a client has any concerns, that we are contacted in order to rectify/manage a situation.

Thankfully, our VIP Hosts were still in situ to escort you and your wife down to the Gold Circle area at a time when the floor was still relatively clear.

Once again, we are very sorry that your experience was forfeited by your late arrival at the correct Entrance but we hope you enjoyed the concert.

Oceniono na 5 z 5

Fantastic early entry experience with…

Fantastic early entry experience with Event Travel for Robbie Williams. I already booked Early Entry tickets back in 2023, 8 more this year. Everything went so smoothly, stress-free and that kind of experience is totally worth the money. I highly recommend them!

23 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Yes, it's expensive, but worth it!

Everyone who knows how queuing can get, knows the value of an officially organized and managed entrees. The super friendly staff walk you in by queuing numbers and straight to the barrier. Have been using Eventtravel since 2022 and couldn't be happier!

22 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

I recently booked Early Entry tickets…

I recently booked Early Entry tickets for Robbie Williams through Event Travel and couldn’t be happier with the whole experience! Everything was perfectly organized from start to finish – smooth communication, clear instructions, and a truly stress-free process.

A special shout-out goes to Lena, our amazing host. She was incredibly friendly, helpful, and made everyone feel welcome and well taken care of. Her energy and professionalism really added to the whole experience.

What I also loved was the variety and atmosphere around the event. It wasn’t just about the concert – there was a great vibe, everything felt thoughtfully planned, and the entire team was super supportive and kind.

Highly recommend Event Travel if you’re looking for more than just a ticket – it’s the full experience that makes it truly special!

22 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Having booked my first early entry…

Having booked my first early entry experience through event travel, I can say that I will never ever waste my money again.
I paid over £900 for 2 early entry tickets for Robbie Williams on the promise that a well organised experience with guaranteed space around the stage to ensure the very best concert experience. Well, it was anything but this.
People who paid £150 for their tickets ended up with a better view - it’s a con!
They allowed people to run and push - it was nothing like the calm entry that they show on their socials, it was an absolute free for all!
I’ve tried to reach out to them countless times on their socials and have now sent 3 emails - I’ve received an auto response so I know they’ve received them! But yet, not one reply!
Lots of other fans had the same experience and have emailed them and received a reply!
It was a terrible experience and one that I saved very hard for - I feel like they robbed me. The fact that they don’t supply what they advertise and then ghost you when it goes wrong screams scam! Please don’t waste your hard earned money like I did.
Had they of communicated with me I would not of felt compelled to leave a review as we could have discussed this but I feel like they are hiding from their actions

6 czerwca 2025
Opinia niezależna
Logo Event Travel

Odpowiedź od Event Travel

Dear Gemma,

Thank you for your feedback and as we said in our emails to you and members of your group, we are very sorry to hear you were disappointed with some aspects of your experience.

We understand from our Team on the ground, our Duty Manager and also from Robbie's Head of Security that everyone was queued and escorted down to the floor as soon as the OK was received from production. We have been advised that there was plenty of space around the barriers for all of our guests and it was a safe entrance before doors were opened to the general public. All of our Early Entry guests, who checked in on time, had priority access to the barrier for a great up-close experience with Robbie

We do understand that a few guests at the back of the queue chose to run which was a real shame – we always hope that everyone will be respectful of each other. This however is not a cause for a partial or full refund.

We have received fantastic comments from other guests on this tour, many who have booked again based on their experience.

As we said in our email to you we hope that, despite your concerns with other fans, you enjoyed this incredible concert.

Kind regards
Kristen

Oceniono na 5 z 5

Helpful customer service

Had trouble downloading e-tickets but all the staff at Event travel were responsive and helpful. I got there in the end and Sam Fender was amazing.

12 czerwca 2025
Opinia niezależna

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