Never been happier to make a positive review, to a (small independent) company that frankly showed the competition how it should be done! Exceptional fast slick service, and when I phoned up to make a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered a vintage drumset and before i placed the order i wrote the store an email asking about some information (shipping options, price) because i was ordering outside of the UK. They replied to m... Zobacz więcej
Swift and helpful response from initial contact to discuss sound system for school hall. The regular emails leading up to purchase ensured the equipment was suitable and exactly what was needed. Bill... Zobacz więcej
We needed a PA system for a specific type of singing including light classical and easy listening but as a duet, we needed to fill a whole cathedral. Before a good friend recommended Billy from Ev-ent... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Suppliers of Drums & Percussion, Guitars, Brass, Woodwind, Bowed String Instruments. In-Stock for Next Day Delivery. We also offer Percussion Hire, Backline Hire, Stage Management and Transport services.
Dane kontaktowe
Crawford Street, NP19 7AY, Newport, Zjednoczone Królestwo
- 01633 250062
- office@ev-entz.co.uk
- ev-entz.co.uk
4,9
Doskonała
580 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Well it’s finally here
Well it’s finally here , no damage I was very pleased . Being from the USA it took a little while to get here . This was my first experience ordering from Uk , and the seller keep me updated with shipments . I give them a 5 Star ⭐️ rating !
26 listopada 2025
As ever
As ever, the service is great and the prices are good too.
Don’t shop on line when you can see feel and you h
20 listopada 2025
I recently called into the store to…
I recently called into the store to purchase an acoustic guitar for my son for Christmas and met Billy. What a great person and very knowledgeable and helpful. He made sure I was informed to make the right decision. Very pleased with this friendly and pleasant experience. Thanks
7 listopada 2025
The assistants were very helpful
The assistants were very helpful, playing on several keyboards and guiding me to what they thought would suit me best. More than happy with the price and all set up easily at home and enjoying playing it,so all in all very happy 😊
27 października 2025
Great service
Great service and advice in choosing my guitar.
Highly recommended and will use again
3 listopada 2025
Vintage Hi-Hat
Everything is fine, fast order processing. Goods at a great price.
30 października 2025
Our son loves his new kit
Attention to detail, expertise, warm friendly service. Staff go the extra mile to deliver a bespoke customer service. Great selection of kit and accessories. Very happy.
28 października 2025
So pleased with the service & delighted…
So pleased with the service & delighted with the product. Staff were so helpful & welcoming!
23 października 2025
We enjoyed the personal service…
We enjoyed the personal service provided to us and knowledge of your staff who were most helpful. Thank you.
9 października 2025
The 12” 30 strand pure sound snares are…
The 12” 30 strand pure sound snares are way overpriced. I payed $120 for them. They are 40 dollars online elsewhere. Also no delivery on my package
16 października 2025
Odpowiedź od Ev-entz
Hi Walker,
I'm really sorry that this order felt stressful — especially around tracking and customs. I just want to clarify what happened and hopefully clear a few things up for anyone reading.
Your parcel was shipped promptly and full tracking details were provided. The courier attempted delivery, and the item has since been delivered. If tracking ever shows something confusing (like "attempted" or "held"), we're always happy to step in and speak to the courier on your behalf.
On the price: international orders will sometimes look higher than the price you might see from a domestic seller. That’s not us trying to overcharge — it’s because overseas shipments take more time and cost on our side. We personally check and pack the item, complete the customs paperwork correctly, and pay higher shipping costs to get it to you safely. That extra handling is built into the export price.
Regarding duties: import duty/tax is charged by your country’s customs, not by us. Even so, as a goodwill gesture we’ve already refunded you the duties so that you’re not out of pocket on this purchase.
We’re a small, family-run shop and we do genuinely care about each order. If anything about the price or shipping didn’t feel right, we wish you’d reached out to us before leaving a one-star review — we’re real people, and we’ll always do our best to work with you and make it right.
Thank you for your order, and for giving us the chance to explain.
Billy @ Ev-Entz
Great help finding the book I was…
Great help finding the book I was looking for and in stock, many thanks 👍
1 października 2025
Excellent customer service
Excellent customer service! Billy & Andrew both responded quickly to source a left-handed semi-acoustic guitar and went the extra mile to get it delivered just in time for my son’s birthday. Thank you so much!
26 września 2025
Opinia niezależna
Excellent service
Excellent service. Genuine advice, not pushy at all. Would recommend highly for anybody buying musical instruments. Excellent. Ardderchog, diolch yn fawr am wasanaeth arbennig.
15 września 2025
Noteably good service
It’s so good to be greeted cordially and treated with respect- even if I don’t know much about instruments or repairs. They were exceptionally helpful and good humoured and I would recommend them to anyone. This was my second visit and the service was impeccable.
15 września 2025
These guys are great
These guys are great, the sort of help you need in a music shop, happy smiling people. Professional attitude and an easy going relaxed approach to sales. So many music shops shutting down so it was encouraging to find one in my local town hiding away that I didn't even know about until last year.
Purchased leads, and musical gear from these guys with no issues. Billy and Ed helped me out with repair work on two guitars with full set up and some personal requirements. Was happy with the outcome and time frame. Great shop with full range of products for all your musical desires.. cheers chaps.
10 września 2025
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