I'm getting worried about my money on my account at EPB. They have been putting the day of transfer off every two months since almost a year now. Now the Support Center doesn't even work in the a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Terrible service. Onboarding is a nightmare, took weeks. Then when you're onboarded, literally every transaction has to be checked by a human. If every transaction does not line up with wha... Zobacz więcej
Reakcja na opinię
My account has been blocked since February and nobody in this bank wants to solve this problem. they just send me the stupid message "Updated eBanking Case - 20060300064V A Compliance and Regulatory... Zobacz więcej
Reakcja na opinię
Mart van der Leer the Senior Onboarding Specialist who is helping me with my account set up has been very helpful. Despite we are under-lock down, working from home during COVID time, he has been able... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Euro Pacific Intl. Bank Inc. is a licensed international bank offering individual and corporate bank accounts, a wide array of investment products, and more. Our mission is to provide modern, online banking products with sound banking principles, which is why we launched Full-Reserve Banking. This means that we operate on full liquidity, full capitalization, and zero loans. Since 2012, we've served thousands of customers in over 140 countries.
Dane kontaktowe
53 Palmeras St, 10th Floor, 00901, San Juan, Puerto Rico
- +1 888 527 4041
- info@europacbank.com
- europacbank.com
2,6
Słaba
389 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Very effective and quick
5 lutego 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Service excellence
I am impressed with your service. Kamisha was very friendly and patient with me.
Again, thank you very much!
4 lutego 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Incompetent, unfair, expensive, unreliable ...
terrible customer service, closing corporate account on Friday 10pm, unaware of client's activity.
RUN AWAY as far as you can ;)
3 lutego 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for your feed back.
We would like the opportunity to investigate your feedback further. Please contact us our number here is 1888-527-4041.
Thank you for your time.
Client Services-Euro Pacific Bank.
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Excellent indeed
Appointment covered all the functions of the online banking and i get all the answers to my questions. Thank you very much
27 stycznia 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Joy-Ann
Joy-Ann, was extremely knowledgeable, helpful and patient with me today.
Thanks!
24 stycznia 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
EXCELLENT
Since I register to open Bank Account, follow-up was fast at lightening speed.
Dan is superb, has been very helpful and guided me throughout.
Big Thank you DAN, keep up.
23 stycznia 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Gratefull recognition
We were always happy with EPB services; it is a pity that we have to leave the bank given that we are a services oriented company.
We are especially grateful with the Customer Services representatives and we must recognize Ms Joy-Ann Davis, who provided in each occasion an efficient and kind assistance.
We wish the best of all lucks to EPB and its people.
Sincerely yours,
The staff of SAT Cargo Inc
21 stycznia 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Quick efficient and knowledgeable
Quick efficient and knowledgeable. Resolved the problem quickly.
Many thanks
21 stycznia 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
great service
20 stycznia 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Great banking services
Great banking services, reasonable fees, top-notch support. Recommended.
15 stycznia 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
The help & service provided by Joy-Ann…
The help & service provided by Joy-Ann Doyle-Davis was absolutely excellent - always prepared to go the extra mile !
10 stycznia 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Easy account opening
I just opened my account and their assistance was great.
6 stycznia 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Dan knows his subject and is a very…
Dan knows his subject and is a very pleasant individual to talk to.
24 grudnia 2019
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Thanks to Mrs. Kishanna
Mrs. Kishanna has been absolutely helpful and competent, not to mention her patience, which was way more than the extra mile.
15 grudnia 2019
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
As a new customer of Europacific Bank I…
As a new customer of Europacific Bank I am very satisfied with the service of my responsible account manager. He was helping me a lot to understand banking via Europacific Bank and guided me via phone call through all the features of the online banking plattform. Thanks to Mart
13 grudnia 2019
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Marcin always resolve all lo our…
Marcin always resolve all lo our doubts, he's so nice and helpful
11 grudnia 2019
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
smooth and efficient process
Process pretty smooth. Most importantly, personal interlocutor, so you can address and assess any issue. Answers and concerns are straightforward which makes the dialogue very efficient.
7 grudnia 2019
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
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