I'm getting worried about my money on my account at EPB. They have been putting the day of transfer off every two months since almost a year now. Now the Support Center doesn't even work in the a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Terrible service. Onboarding is a nightmare, took weeks. Then when you're onboarded, literally every transaction has to be checked by a human. If every transaction does not line up with wha... Zobacz więcej
Reakcja na opinię
My account has been blocked since February and nobody in this bank wants to solve this problem. they just send me the stupid message "Updated eBanking Case - 20060300064V A Compliance and Regulatory... Zobacz więcej
Reakcja na opinię
Mart van der Leer the Senior Onboarding Specialist who is helping me with my account set up has been very helpful. Despite we are under-lock down, working from home during COVID time, he has been able... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Euro Pacific Intl. Bank Inc. is a licensed international bank offering individual and corporate bank accounts, a wide array of investment products, and more. Our mission is to provide modern, online banking products with sound banking principles, which is why we launched Full-Reserve Banking. This means that we operate on full liquidity, full capitalization, and zero loans. Since 2012, we've served thousands of customers in over 140 countries.
Dane kontaktowe
53 Palmeras St, 10th Floor, 00901, San Juan, Puerto Rico
- +1 888 527 4041
- info@europacbank.com
- europacbank.com
2,6
Słaba
389 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Mart was very patient and helpful…
Mart was very patient and helpful throughout the sign up process which is made very painful due to government regulations invading our privacy wherever they can. Their website also looks very clean and easy to use. I wonder why they use their own 2FA app instead of the tried and tested Google one though.
23 czerwca 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Creating an account with Euro Pacific…
Creating an account with Euro Pacific Bank was easy and pleasant. I've been guided by one of the employees, smooth sailing.
23 czerwca 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
I thank you for the patient help
I thank you for the patient help. You have found a solution.
Best regards
Cordula
23 czerwca 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Great bank with great service
I recently opened an account and am very satisfied with the service. You take care of all questions, explain all functions on the phone. The account offers many options, e.g. different currencies, credit card and trading. I can recommend this bank.
22 czerwca 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Dan Brezinski helped me open my…
Dan Brezinski helped me open my business account and was very helpful, efficient and always spot on time with calls and everything he did. Dan explained everything very clearly and ensured I understood what was needed. Thank you Dan for your great service and I highly recommend him.
22 czerwca 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Very helpful and responsive
19 czerwca 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
reasonablely priced and excellent service
A wide range of reasonablely priced financial services paired with excellent customer service. I'd recommend EPB any time!
9 czerwca 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Mart van der Leer the Senior Onboarding…
Mart van der Leer the Senior Onboarding Specialist who is helping me with my account set up has been very helpful. Despite we are under-lock down, working from home during COVID time, he has been able to provide his professional service and advise promptly. He took his time to understand my banking need and explained to me step by step how it needs to be completed . Well done. It has been a pleasant onboarding experience
22 maja 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
great and immediately help from Amanda
great and immediately help from Amanda, She takes all the time we need, very patient and professional.
19 maja 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Thank you for patient assistance
Thank you for patient, well-informed and successful assistance!
14 maja 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Very friendly and competent advice
Very friendly and competent advice! Thank you very much!
10 maja 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
easier than expected
very good and competently customer service, nice contact
4 maja 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Excellence!
High efficiency in corporation Banking services; Excellent trading conditions in MT-4.
2 maja 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Kishana provided valuable assistance…
Kishana provided valuable assistance and stayed with me on the phone while I completed an online transfer.
She was very clear and concise with instructions. and has a great telephone manner. It was a pleasure to deal with such a professional lady!
P.W.
24 kwietnia 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Thank you
Joy, was knowledgeable, happy and great to deal with. Thank you
23 kwietnia 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
I am really happy with everything
I am really happy with everything. Your Mr. van der Leer was able to answer every questions. All other employees working at that case in the background I want to say thank you, too.
23 kwietnia 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Excellent explanation!
23 kwietnia 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
great service
great service, great assistance for a detailed overview and introduction of the banking, very nice and kind contact. would recommend this for everyone
22 kwietnia 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Very good offshore bank
The staff is very nice and helpful. The registration worked without problems. The user interface is very clearly arranged. The Euro Pacific Bank is a bank I can recommend to everyone.
22 kwietnia 2020
Opinia niezależna
Odpowiedź od Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
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