Daren was great at explaining what we get and then we found out my son Alex works for Eurocell at Head Office (top lad) and along with the promise of the entire build and electrics being handled by on... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 3 Fengate East, Titan Drive, PE1 5XN Peterborough, Eastern, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Using the website, I was able to identify what I wanted and check stock availability in store. I ordered and paid online to collect my order from my local Eurocell store. The staff were friendly and... Zobacz więcej
Ordered Item online paid and waited two weeks for contact to deliver, as was informed they were getting from warehouse. Upon chasing, would have been nice to be contacted. I was told that the item... Zobacz więcej
Service couldn't have been better. Ordered in morning, delivery in afternoon on same day. Fantastic. Didn't expect that at all. Will use again!
Informacje dotyczące firmy
- Dostawca materiałów budowlanych
- Dostawca budynków ogrodowych
- Sklep z artykułami domowymi
- Dostawca okien PVC
- Sklep z materiałami dekarskimi
- Dostawca okien
O Eurocell plc - Peterborough
Napisane przez firmę
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
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Dane kontaktowe
Unit 3 Fengate East, Titan Drive, PE1 5XN, Peterborough, Eastern, Zjednoczone Królestwo
- 01733 895 137
4,2
Dobra
28 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 93% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Garden Studio
We needed a Studio so I could pot at home. We looked at all types of sheds and Garden rooms and eventually settled on Eurocell Kyube garden room. I thought it gave me the best value for money. Very low maintanance and great insulation so it could be used all year round. A lot of extras were included in the price.
Matthew Riddell salesman came round and went through what I wanted. No hard sell. Got to touch and feel the product. Price and date of build were set. Delivery and build went extremely guickly with out loss of quality. I love it.
8 marca 2024
Opinia niezależna
very helpful staff
12 lutego 2024
Disgusting poor service…
Have been trying to order a small amount of composite decking and frame. We had been in last year and found what we liked. Eventually we have got area cleared and went to the store to order in June. They were unable to quote as the guy there didn't know how to! Therefore he left a message for it to be quoted. Anyway long story short we've been backwards and forwards trying to get quotes and order sorted. Eventually after emails and phone calls we had a delivery date of 4 September. We rang on the 1st to make sure all in but the adjustable feet weren't. We Therefore rearranged delivery for 5th. We had took a week off to do the work. On the 5th we had a message to say the feet could be 10/12 weeks!! They were going to contact supplier and ring us on the 6th with update. No phone call!! We Therefore emailed and cancelled the order and asked for money back. Absolutely poor customer service!
6 września 2023
Opinia niezależna
Odpowiedź od Eurocell plc - Peterborough
Hi Nigel
Sorry to hear about the negative experience you've received. So we can investigate further, please could you provide your order & contact info via email to enquiries@eurocell.co.uk & a member of our Response Team will be in touch. Many thanks, Eurocell
Reliable supplier
Using the website, I was able to identify what I wanted and check stock availability in store. I ordered and paid online to collect my order from my local Eurocell store. The staff were friendly and efficient in fulfilling my order and I was quickly on my way. I have used Eurocell many times and it is a supplier that I can trust.
24 lipca 2023
Opinia niezależna
What a great company yo deal with!Service couldn't have been better
Service couldn't have been better. Ordered in morning, delivery in afternoon on same day. Fantastic. Didn't expect that at all.
Will use again!
5 kwietnia 2023
Opinia niezależna
9/10/21..Rip off merchants...total and…
9/10/21..Rip off merchants...total and utter rip off merchants...went into the Peterborough store for one length of plastic 25mm X 25mm rigid angle...only to find a TWENTY PER CENT MATERIAL SURCHARGE added on. No warning from the sullen faced miserable staff member. Only noticed it when I got home. This is an outrageous and totally profiteering, bung it in my back pocket'tax'...NEVER GOING TO USE THEM AGAIN AS THIS IS NOT THE ONLY ISSUE WITH THEM...YOU CHECK PRICES ON THEIR WEBSITE AND WHEN YOU GET TO STORE, TOTALLY DIFFERENT PRICE AND NOT IN FAVOUR OF THE CUSTOMER. POINTED THIS OUT TO ONE OF THE GUYS THERE ONE DAY AND ALL I GOT BACK WAS A LOAD OF EXCUSES AND, I QUOTE, 'IF YOU DON'T WANT IT YOU CAN LEAVE'. BLOODY AWFUL COMPANY...To James @ Eurocell....a surcharge of TWENTY PER CENT IS UNACCEPTABLE....please don't try all the blah blah about costs etc... TWENTY PER CENT is not a surcharge, it is your company making excuses but pocketing straight profit....if your excuses are real, how come the other company I deal with for plastics isn't adding a 20% surcharge....? You're just ripping people off..end of story
9 października 2021
Opinia niezależna
Odpowiedź od Eurocell plc - Peterborough
Hi John,
Thanks for taking the time to provide your feedback. Regarding the surcharge there should be material in branch explaining the reasons for this, in addition to it being outlined on your invoice, I apologise the branch didnt make this clear.
We do have differing prices online & in branch, but the surcharge does apply to all, i'm sorry this wasnt explained either.
I will ensure your comments are passed onto the relevant dept
Kind regards
James @ Eurocell Response
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.