I recently bought a sofa and armchair from a company in Lancashire, and as i live right down in Kent i was quite concerned to learn that delivery would be handled by a third party.I need not have worr... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The service once delivery date had been agreed was seamless. The delivery drivers couldn’t do anymore. However , previous agreed delivery did not arrive in time hence I was out of the house. I wrote p... Zobacz więcej
Second time dealing with the delivery company / fella he is professional caring and knowledgeable and he remembered us from last delivery and asked after my dog who had been poorly .. that made my hea... Zobacz więcej
Reakcja na opinię
I can not praise this delivery company enough Not only did the manager Dom went over & beyond he made sure my delivery came a day early. The items was for my daughters birthday Dom arranged for m... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Kurier
- Usługi dla biznesu
- Przesyłki kurierskie
- Usługa kurierska
- Firma transportowa - żegluga
- Usługa transportowa
Napisane przez firmę
EU Fleet Solutions are not just another delivery company. We offer a full logistics solution, specialising in Two Man Delivery but also delivering thousands of parcels every day in a variety of sectors including electricals, home and garden, B2C and B2B. We are a family business born into logistics that deliver with care – and believe us, we really do care. Our team work hard to provide you an exceptional delivery service, offering a three-hour delivery window – room of choice for two man delivery, live delivery updates, a friendly and helpful delivery team and a passionate customer service team to support you from start to finish. Why EU Fleet Solutions? We care. It really is that simple. That’s why we manage our client’s products from start to finish – handling everything from the receipt of goods, storage, sortation and distribution. Your goods are safe with us. We operate from a centrally located head office in Birmingham with a secondary warehouse based in the North, allowing us to accommodate your national network with ease.
Dane kontaktowe
Unit 2, Rear of 111-115 Great Bridge Street, B70 0DA, West Bromwich, Zjednoczone Królestwo
- 01215730320
- accounts@eufleetsolutions.co.uk
- eufleetsolutions.co.uk
4,5
Doskonała
4 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great
Great!
Alan was quick and careful with my delivery. EU Fleet customer care helped me out with a problem I had with my original order - thanks for a great service guys!
7 maja 2022
Opinia niezależna
Odpowiedź od EU Fleet Solutions Limited
Hi Chloe,
It means so much to us when our customers take time out of their busy days to write us a review - particularly when it's a lovely review like this.
Thank you so much.
Take Care
Di
Nice bed nice
5 maja 2022
Awful
I asked that parcel be delivered to rear garden but it was left against front door for all to see. Shocking no attempt to hide it.
5 maja 2022
Opinia niezależna
Brilliant throughout
4 maja 2022
Odpowiedź od EU Fleet Solutions Limited
Thank you, Rachael. We really appreciate this review.
Take Care,,
Di
Amazing
Amazing, Went above and beyond to ensure our sofa fit into our room and checked more than once that we were happy with the service before the left. Couldn't recommend enough!
4 maja 2022
Odpowiedź od EU Fleet Solutions Limited
Oh, wow - this is so lovely to read, thank you!!
We're so glad that we had the opportunity to serve you.
Take Care
Di
Very happy with the service
Very happy with the service. They called me 45 minutes in advance to let me know when they gonna arrived. Polite and helpful guys. Happy with the service.
3 maja 2022
Odpowiedź od EU Fleet Solutions Limited
We are so appreciative of this review, Laetitia - thank you so much.
Take Care
Di
Very fast delivery and driver could not…
Very fast delivery and driver could not have been nicer or done more for you.
2 maja 2022
Odpowiedź od EU Fleet Solutions Limited
Hi Rachael,
We are so grateful for this review, thank you so much.
Many Thanks
Di
Odpowiedź od EU Fleet Solutions Limited
Thank you so much for taking the time to review us - we really are grateful.
Take Care
Di
Received delivery on time by driver…
Received delivery on time by driver John, very helpful, who was a cheerful fellow. It was a pleasure dealing with him.
Cheers Maureen
1 maja 2022
Odpowiedź od EU Fleet Solutions Limited
This is such a lovely review to read, thank you so much for this - take care
Di
This service was excellent!
Excellent service the Driver was so polite and more than helpful ! best service iv ever receive! Highly recommend this company!
1 maja 2022
Odpowiedź od EU Fleet Solutions Limited
Oh wow, this is brilliant to read - thank you so much for taking the time to write these very kind words.
We're so glad that we could deliver your item for you.
Take Care
Di
Bed delivery
Was charged for not being able to accept a delivery without being informed of this prior to attempted delivery. Poor communication and only sent one delivery driver for a job that required two people.
1 maja 2022
Although the delivery came up damaged
Although the delivery came undamaged, it stated 2 man delivery to the room of choice which the two gentlemen were not keen to do, said he would put it inside house and that was it. Therefore left two disabled people to organise getting a bedroom furniture upstairs.
1 maja 2022
Odpowiedź od EU Fleet Solutions Limited
Hi Aaron,
We're so glad that we had the opportunity to deliver your item and we're grateful for you taking the time to review us.
Take Care
Di
On time and helped carried it to desired room
Called before arriving to let me know, helped carried it to desired room and was friendly
30 kwietnia 2022
Opinia niezależna
Odpowiedź od EU Fleet Solutions Limited
Hi Rasheed,
Many thanks for this five star review - we were happy to be of service to you.
Take Care
Di
Telephone call before delivery and…
Telephone call before delivery and courteous service xx
30 kwietnia 2022
Opinia niezależna
Odpowiedź od EU Fleet Solutions Limited
Hello Jess
Many thanks for kindly reviewing us and for giving us five stars!
Take care
Di
Great guys very polite only one issue…
Great guys very polite only one issue was their policy was they are not allowed to enter the property until you have signed the no damage to your property form but there cant possibly be any damage until after the delivery has taken place this is very very wrong.
I placed a x in signature box then signed once delivery had been completed with no damage.
29 kwietnia 2022
Happy. Delivered on time and in good order
Delivered on time and in good order, driver was friendly and helped to carry it all the way into the right room.
27 kwietnia 2022
Odpowiedź od EU Fleet Solutions Limited
Hi Simon,
Thank you so much for this lovely review - we really do appreciate it when our customers take time to give us feedback.
We're happy that you had a pleasant experience.
Take Care
Di
The service once delivery date had been…
The service once delivery date had been agreed was seamless. The delivery drivers couldn’t do anymore. However , previous agreed delivery did not arrive in time hence I was out of the house. I wrote permission to drop in my safe space which they advised wasn’t possible even though written confirmation was given
25 kwietnia 2022
Great service
Great service, kept informed with the delivery. Could have given 5star but was expected to respond to the time slot within 2hours after receiving the email with the delivery details.. Would have been better to call instead of email.
25 kwietnia 2022
Odpowiedź od EU Fleet Solutions Limited
Hi Lilly,
Many thanks for taking the time to write us a review and we really appreciate your feedback.
Take Care
Di
Odpowiedź od EU Fleet Solutions Limited
Hi Rim,
Thank you so much for this five star review!
Take Care
Di
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