I recently bought a sofa and armchair from a company in Lancashire, and as i live right down in Kent i was quite concerned to learn that delivery would be handled by a third party.I need not have worr... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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The service once delivery date had been agreed was seamless. The delivery drivers couldn’t do anymore. However , previous agreed delivery did not arrive in time hence I was out of the house. I wrote p... Zobacz więcej
Second time dealing with the delivery company / fella he is professional caring and knowledgeable and he remembered us from last delivery and asked after my dog who had been poorly .. that made my hea... Zobacz więcej
Reakcja na opinię
I can not praise this delivery company enough Not only did the manager Dom went over & beyond he made sure my delivery came a day early. The items was for my daughters birthday Dom arranged for m... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Kurier
- Usługi dla biznesu
- Przesyłki kurierskie
- Usługa kurierska
- Firma transportowa - żegluga
- Usługa transportowa
Napisane przez firmę
EU Fleet Solutions are not just another delivery company. We offer a full logistics solution, specialising in Two Man Delivery but also delivering thousands of parcels every day in a variety of sectors including electricals, home and garden, B2C and B2B. We are a family business born into logistics that deliver with care – and believe us, we really do care. Our team work hard to provide you an exceptional delivery service, offering a three-hour delivery window – room of choice for two man delivery, live delivery updates, a friendly and helpful delivery team and a passionate customer service team to support you from start to finish. Why EU Fleet Solutions? We care. It really is that simple. That’s why we manage our client’s products from start to finish – handling everything from the receipt of goods, storage, sortation and distribution. Your goods are safe with us. We operate from a centrally located head office in Birmingham with a secondary warehouse based in the North, allowing us to accommodate your national network with ease.
Dane kontaktowe
Unit 2, Rear of 111-115 Great Bridge Street, B70 0DA, West Bromwich, Zjednoczone Królestwo
- 01215730320
- accounts@eufleetsolutions.co.uk
- eufleetsolutions.co.uk
4,5
Doskonała
4 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service
20 lipca 2022
Didn’t arrive in the original time slot…
Didn’t arrive in the original time slot had to contact them.
On arrival one person took item upstairs struggled with this & used my white wall to lean on all the way up for support & scuffed my white walls. So I then told them not to take rest up to leave them downstairs.
20 lipca 2022
Very happy and very good communication
19 lipca 2022
Bought an item off of Wowcher
Bought an item off of Wowcher, with delivery stated 13/7, nothing arrived, no contact either. Still nothing heard so found contact number and contacted them on Friday 15/7. No guarantee of when delivery could be made even though tracking said they’d had the item since 8/7 and was told they would contact when they could deliver. I explained I was having guests arriving Friday and needed the item before then, still made no difference.
Item warehouse has now arranged delivery through another distribution centre.
19 lipca 2022
Opinia niezależna
Very Happy Customer
The two guys who delivered my furniture were so helpful .. Very Pleasant and chatty
They were very careful with my parcel as it was heavy
and placed it in my home
Arrived earlier than expected .. Great
Thank you so much
18 lipca 2022
A Very Easy Process.
We were kept up-to-date on the delivery. The parcel was delivered between the the time slots that were allocated to us.
Very pleased.
18 lipca 2022
Very good delivery
Very good delivery. Was delivered by 2 guy and went out there way to do so much. Also it early with there delivery. Well done
18 lipca 2022
Fabulous Customer Service
A brilliant & professional customer experience from the team.
I was kept fully informed about the progression of my order through to deliver online and by phone calls.
The delivery men were on time and very accommodating in help to put the heavy package where it was easy for me to unpack.
17 lipca 2022
Excellent service
Excellent service. I was very surprised at this company as I have never heard of them. Someone from the office called me to say a driver was in the area & could make a delivery that day if I wanted, I agreed & driver called me 20 mins later to say will be there in 15 mins ! Polite guys , asked where I wanted them to put my delivery which was great as it was heavy garden furniture, super 5*service . Well done
17 lipca 2022
Garden furniture delivery
Delivery was later than the time given, however they communicated their delay by calling.
They handled and mannuvered the item well. Item was fantastically packed and arrived safely.
16 lipca 2022
From the phone call giving us day and…
From the phone call giving us day and time slot to the driver ringing on the day with delivery time we were kept fully informed at all times. Very polite delivery driver.
15 lipca 2022
Signature signature
The team turned up on time as they said and then demanded a signature before they would bring anything in.. My asked why she should siign before she had seen it.. Only to be told signature signature before we enter.. Productss then left with no opportunity to check them to see no damage or shortages.. Poor service
11 lipca 2022
Really bad instruction
Really bad instruction. Wrong holes in the bed, cant be fitted. Dont know what to do.
10 lipca 2022
Good service
9 lipca 2022
Odpowiedź od EU Fleet Solutions Limited
Hi
Thank you so much for the 5 stars.
Enjoy your day!!
Kind Regards
Steven
Had to put delivery back wasn't a…
Had to put delivery back wasn't a problem and re delivered ASAP.
8 lipca 2022
Odpowiedź od EU Fleet Solutions Limited
Hi Steven
Thank you for your patience and for taking the time to send us your amazing feedback. The 5 stars goes a long way to help us improve our service to great customers like yourself.
Have a fantastic day!
Kind Regards
Steven
Excellent service
7 lipca 2022
Odpowiedź od EU Fleet Solutions Limited
Hi Alex
Thank you for your 5 star feedback. It is massively appreciated and we're delighted that you had a positive experience.
Kind Regards
Steven
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