Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Leads are horrible. Poor quality. They say they will replace bogus leads but then argue with you as to why they won’t replace specific leads. It’s a scam extract $75 per lead out of you. Stay awa... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I signed up with Estately and started with 2 leads a week. When I called the leads the people told me that they were not interested in selling but only wanted to know what their house was worth. Anoth... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

So far this lead service has been terrible...First they claimed there were no upfront fees and i would get the first lead free, then they made me pay $75 for the first lead. Of course, the "Lead" clai... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

First your system is very good - and I remember some issues which I now remember that they were all resolved like some properties wrongly showing up in my town while their location was elsewhere i... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja nieruchomości

Napisane przez firmę

Founded in 2006, Estately is a small team based in Seattle, Washington. We offer online home search via Multiple Listing Services around the United States and connect people to real estate agents. We focus on connecting people with the best real estate agents we can find in any given area. Unlike some of the big real estate sites, we aren’t ad-based, so agents don’t pay to be on our property pages. Our agents are on your side, not the seller’s. We focus on creating a simple experience with just the information you need, and we’re obsessive about updating our listings as fast as possible. We’re here to make shopping for your next home easier, and a little more fun, too.


Dane kontaktowe

1,4

Bardzo słaba

Wynik TrustScore: 1.5 na 5

67 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Love Estately ... outstanding Real Estate tool

Love Estately more than any other Real Estate site. I have the app I love how up-to-date the information is when new homes become available on the market and especially when it shows the status of either pending or sold.

24 września 2019
Opinia niezależna
Oceniono na 2 z 5

You do not follow-up on your promise to…

You do not follow-up on your promise to show property. You also list property already sold or on contract.

24 września 2019
Opinia niezależna
Logo Estately

Odpowiedź od Estately

Thank you for your review. I would like to know more about your experience. Please feel free to contact me at hannah@estately.com. I’ll work with you to resolve any issues as quickly as possible.
-Hannah, Product Manager at Estately

Oceniono na 4 z 5

Accuracy

Estately seems to list properties that no other sites have...Also their listings when it comes to price is accurate.
I hope to find my dream home through this website.

23 września 2019
Opinia niezależna
Logo Estately

Odpowiedź od Estately

Thank you for the review! Happy house hunting!

Oceniono na 5 z 5

Great site

Great site. I use this instead of other real estate sites because of ease of use and the map feature.

23 września 2019
Opinia niezależna
Oceniono na 5 z 5

Great website

This is a great website. Helped me immensely in finding the home I live in now.

19 września 2019
Opinia niezależna
Oceniono na 4 z 5

LOVE Estately

LOVE Estately! It has been my go-to site for over 10 years. Wish there was an option to omit homes with HOA from searches, option to search for a home by school districts and option to search for home by VIEW ie lake view, mountain view, ocean view.

18 września 2019
Opinia niezależna
Logo Estately

Odpowiedź od Estately

Thanks so much for your feedback! We love hearing from you on how we can improve your searches. Thank you for using Estately!

Oceniono na 4 z 5

HOA fees

Would like to see what is included in HOA fees

17 września 2019
Opinia niezależna
Logo Estately

Odpowiedź od Estately

Thank you for your review! There is a Community section under property details that will show the HOA fee details, but that will also depend on how much information the listing agent provides.

Oceniono na 5 z 5

enjoyable house hunting

I've enjoyed looking at houses in various markets, saving them, and saving searches. I'm starting to look but am not ready to buy yet.

I did contact Estately to find an agent to start looking at houses. I got a response the first time. But after that, I didn't get anyone at Estately to find an agent for me. But I found one myself through email.

17 września 2019
Opinia niezależna
Oceniono na 1 z 5

serious problem - privacy issues and customer service

Update 29 October, 2019:
Nothing new - still a customer service failure - still haven't received a reply from Hannah@Estately

Update 9 October, 2019:
After being notified of the posted response by Hannah@Estately:

"Reply from Estately
Sep 26, 2019
Thank you for your review. I apologize that no one followed up with you before. I would like the opportunity to follow up with you further. Please feel free to contact me anytime at hannah@estately.(removed)
-Hannah, Product Manager at Estately"

I emailed her so that should could have the opportunity to follow up with me that she had requested. She hasn't responded to my contact. That makes things worse - feigned interest in customer service that then disappears when the opportunity to actually serve the customer presents itself. If there was a way to downgrade the rating below 1 star...

Original Post:
I browsed the Estately site and thought that the user interface worked well for me, and I used Estately to schedule a property viewing with an agent. The viewing was fine, as was the agent that Estately sent, but the agent later contacted me and said that he saw the properties that I'd been looking at on Estately and that he was available to show me properties. That surprised me - the agent was able to track my Estately usage! I called Estately and spoke with Jen Johnson about the issue and my privacy concerns - I wanted to opt out of my information being shared with an agent, but she said there wasn't a way for me to do that and she didn't have any information to offer me. Jen said that she'd get in touch with her supervisor Julie Maiuri and that I'd get a call back within 2 business days to address the issue. I never received a call to address/correct the issue, and I don't like that Estately allows agents to access/track people's property interests.

17 września 2019
Opinia niezależna
Logo Estately

Odpowiedź od Estately

Thank you for your review. I apologize that no one followed up with you before. I would like the opportunity to follow up with you further. Please feel free to contact me anytime at hannah@estately.com
-Hannah, Product Manager at Estately

Oceniono na 5 z 5

I love Estately

I love Estately. I like to keep track of what homes in or neighborhood are going for. I tell anyone that's looking for a home to use Estately. I used it when my daughter was looking for a home in Orange CA and I'd send her links to Estately and the homes I found.

17 września 2019
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej