Shipping was problematic and speaking to a "Live Representative" is not an option! I would rate the customer service experience by itself as a 2-star. The actual bed is a 4-star for my spouse and a 3... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
PPP i’m very happy with the bed I purchased. It is very comfortable is everything they said it would be it came in a reasonable amount of time and I would highly recommend this company to anyone who’s... Zobacz więcej
I purchased the King Split Adjustable bed. I called customer support to explain that the bed was making a loud noise when using the massager and the mattress was going almost flat when you sit on the... Zobacz więcej
Accurate representation of the mattress. Easy order placement, cost was very reasonable, and delivery was on time and came very quickly. Mattress was packaged well and simple to unpack and place. S... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ESHINE: Redefine Your Sleep Today. Experience a new era of sleep with ESHINE. Beyond conventional beds, we redefine nightly repose as a personalized journey, where comfort and style merge seamlessly. Crafted with precision and innovative features, ESHINE adjustable beds are more than just furniture; they are customizable cocoons, ensuring each night is a bespoke retreat.
Dane kontaktowe
3311 S RAINBOW BLVD STE 105, LAS VEGAS, NV 89146, USA, 89146, NV, Stany Zjednoczone
- support@eshinesleep.com
- eshinesleep.com
3,9
Dobra
143 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 21% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The entire bed is quality made
The entire bed is quality made. The mattress is excellent and comfortable.
You have a wonderful product that totally mets my needs.
22 lipca 2024
Quick and timely
I really appreciate the company resending me the power control for e2000. The one that is on the website is for e3000. Company was quick and timely to get me the correct part
28 lipca 2024
So far it is GREAT
So far it is GREAT! We love this bed. We haven’t woke up hurting since the second night. I would recommend this bed to my friends and family!
27 lipca 2024
Great bed! Very comfortable!
Got this bed for my dad who had just come out of the hospital. A life saver! And way cheaper than a hospital bed.
22 lipca 2024
I sent an Email on a Sunday and got a…
I sent an Email on a Sunday and got a response on Monday and few days later everything was resolved. Excellent customer service, great products!
9 lipca 2024
Love our new bed
Love our new bed! Split king was absolutely the way to go for our different needs and preferences. Great price, good quick response to questions.
9 lipca 2024
After ordering the E2000 bed with 14…
After ordering the E2000 bed with 14 inch mattress, I so much wanted to like this bed. I contacted Eshine customer support to get some expanded legs for it to fit in our bedframe. The first delivery made it from CA to all the way down the street from me here in Tempe AZ. Fedex reported the package was damaged and they returned it back to Eshine in CA. I email Eshine Customer Support about the failed delivery and they said it would go out "expedited". Four days later the status was still showing "Label Created". I'm glad they didn't send it regular priority. Four days later it actually arrived as two separate packages. One of which was damaged and obviously wrapped with LOTS of tape. Since our bed is a split king, there were 2 packages each with 6 legs for each side of the split king. This was the same damaged package from the first delivery. I sent them pictures. When I opened the damaged package, there were only 5 of the six legs for one side of the split king. Each leg was wrapped in a small bubble wrap bag, and the empty bag was still there from the missing leg.
I AM STILL WAITING FOR THE REPLACEMENT LEG. DO NOT BUY FROM THIS COMPANY. TOMORROW I PLAN ON CALLING MY CREDIT CARD COMPANY TO CONTEST THE CHARGE.
10 lipca 2024
Odpowiedź od Eshinesleep
We are very sorry for the inconvenience, please let us know your order number and we will try our best to deal with your after-sale problem.
Remote control
Recently the remote control for my new eshine bed was tossed in the laundry with the covers. I ordered a new one and it was delivered and easily programmed to my bed within 5 days.
11 lipca 2024
PRICING AND ON TIME DELIVERY
26 czerwca 2024
Everything is good like it is…
Everything is good like it is distributed on their website. Delivery was on time, the two guys helped me to move the heavy boxes into my garage, which is appreciated very much. The bed was easy to be installed, it is easy to use the remote control to adjust the bed. The reason why I give 4 star is that the 12” mattress is a little bit too soft for me. Other than this, we are happy with the bed.
24 czerwca 2024
Texas
I would recommend using PayPal, PayPal help me and eshinesleep customer service make the best combination
26 czerwca 2024
Get this mattress to improve your life!
The mattress is so comfortable that I got my first good night’s sleep in years. Assembly was easy. The anti-snore position has alleviated my husband’s snoring and slight elevation of my head at night has significantly helped my acid reflux.
2 czerwca 2024
Best Bed Ever!!!!
Awesome Bed! Very happy I made the purchase! Couldn't ask for more! Thank you. Customer service was Great also!.
29 maja 2024
The whole ordering process was easy
The whole ordering process was easy! It is a quality product at a good price.
29 maja 2024
Fast service
Installation was easy..
1 motor was making a little noise. Contacted Eshine and recieved a replacement in just a few days
22 kwietnia 2024
Opinia niezależna
4 stars
I have hip and back issues so I wasn't sure when I ordered without trying it but I went off reviews. Husband and I both slept well. This was for our camper. Recommend
23 kwietnia 2024
Doświadczenie Trustpilot
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