ERG Recenzje 

124
•
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Everything about my experience with ERG has been positive. From the sales discussions with the rep, to the more involved conversation with the surveyor, and then the hugely efficient fitting by Neil.... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Visited promptly by salesman, who was polite, took measurements and assured a response. Visited the showroom, but polite staff there could not get in touch with the salesman or other sales staff. Phon... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Jody and Dillon helped remove fittings in my conservatory before the job started. The men were all very pleasant and did a really good job and went above and beyond what they needed to do to help me.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Outstanding Quality, Service and Value: This is the second time I've used ERG Scotland. The whole process from initial contact, through a visit by the sales person, visit by the surveyor and fitting w... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Montaż okien
  2. również w kategorii:
  3. Budownictwo konserwatorium
  4. Dostawca drzwi
  5. Dostawca okien
  6. Instalator okien z podwójnym szkłem

Informacje przekazane przez różne źródła zewnętrzne

ERG Scotland, a local family business, began life in Invergordon in 1974 as Easter Ross Glass. Since then, over more than 40 successful years, ERG have gone from strength to strength, adding further products and services to their range. Now the company have one of the widest ranges of windows, doors, conservatories, orangeries and secondary glazing in the Highlands and Moray. ERG delivers the very highest quality products, workmanship and service; every year, our customers return and recommend their services to their friends and family, so that over 80% of our work originates from recommendations. We travel across the Highlands and Moray, helping to bring the outside in, with some amazing views afforded from the conservatories and windows they install. For a better, brighter home.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

124 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(124)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

A recommendation for ERG

The men came promptly at the time specified, were polite and answered my questions. They did the work expertly and swiftly and did a great job of clearing up afterwards. They also took time to explain the window fastening. The windows look amazing, such a great improvement and I am very pleased with the result. I would recommend ERG anytime.

16 kwietnia 2026
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thank you for your kind review.

We’re pleased to hear the team arrived on time, carried out the work efficiently, and left everything tidy. It’s great to know you’re happy with your new windows and the overall result.

We really appreciate your recommendation.

Oceniono na 5 z 5

Fantastic Experience with ERG

The salesman was not pushy went through the details of the doors etc and gave us a price and said he would leave it with us to decide when ever we wanted.
( I've sold Double glazing products, so I know my stuff about doors and windows etc. and good quality of products)

The surveyor came and measured more accurately, which gave us an even better option for one of the doors.

The fitter arrived and politely introduced himself as Neil, he made a start getting all fours doors fitted then went round stating the trims etc , he made sure there was dust sheets down where he was working and gave great detail to the finishing touches ( In total it was 1.5 days to fit the four doors)

9 kwietnia 2026
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thank you for your great feedback.

We’re glad you were happy with the service from start to finish, and that everything from consultation to installation met your expectations. We’ll be sure to pass your kind comments on to Neil.

Oceniono na 5 z 5

Very professional

Very professional, the measurement, what I wanted, the price agreed, and deposit and final price. The installation was clean and easy.

3 kwietnia 2026
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thank you for your kind review! We're delighted to hear that you were happy with every stage of the process, from the initial measurements to the final installation. It’s great to know everything met your expectations and that you found the pricing clear and the installation smooth and efficient.

We really appreciate your feedback and your trust in us it means a lot. If you ever need anything in the future, we’d be more than happy to help.

Oceniono na 5 z 5

ERG Window Project.

From start to finish, the engagement and communication, in person visits/meetings, installation and aftercare has been brilliant. ERG are an organisation that I trust and would recommend to anyone.

2 marca 2026
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that you were pleased with every stage of the process, from initial communication through to installation and aftercare. Your trust and recommendation mean a great deal to us.

Oceniono na 5 z 5

Needed a couple of replacement windows…

Needed a couple of replacement windows replaced due to condensation between glass. ERG very efficient, glass ordered and fitted promptly all under warranty. Thank you

3 kwietnia 2026
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thank you for your kind feedback! We're really pleased to hear you were happy with the efficiency of the service and that everything was resolved quickly under warranty. If you ever need anything else, don’t hesitate to get in touch we are always happy to help.

Oceniono na 5 z 5

So delighted with ERG Scotland.

So delighted with ERG Scotland.
Went on holiday and left a key for the installers.
They came in and fitted all new windows throughout the house so when we came home, all completed to a fantastic finish. I would never have known they had been there. Thank you to all the staff for a brilliant job.
Cannot thank you all enough. 😊😊

24 marca 2026
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thank you for your fantastic review!

We’re so pleased to hear you’re happy with your new windows and the service while you were away. I’ll be sure to pass your kind words on to the team.

We really appreciate your support 😊

Oceniono na 5 z 5

The team were fantastic and everyone…

The team were fantastic and everyone was very helpful.
Highly recommend erg the windows looked fantastic and I’m so happy with them. Everyone I spoke to were lovely and never once did I feel pressured into buying anything. The guys who came to fit them did a fantastic job

16 marca 2026
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thank you for your kind review! We’re really glad you’re happy with your windows and the service you received. We’ll pass your feedback on to the team.

Thanks again for recommending us!

Oceniono na 1 z 5

Wrong item ordered by ERG.

Ordered triple mirrored wardrobe doors in white finish. Finally delivered only to discover they were gold finish. They admitted their mistake and collected them. Minimal apology and no offer of compensation for our additional wait. I contacted ERG customer services and made formal complaint. No response. I contacted them again and queried the lack of response plus stated that we should be compensated. Called them today to get an update. Apparently they received them last week but couldn’t give a date for delivery. After all this waiting the response is shocking. Not a great experience.

21 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Great experience from start to finish

Great experience from start to finish. I was kept informed all the way through the process from the initial Sales enquiry to the installation. Installation team was brilliant, exceptional attention to detail. The finish product exceeded our expectations.

26 lutego 2026
Opinia niezależna
Logo ERG

Odpowiedź od ERG

hanks so much for the great feedback! We're really glad to hear you had a good experience from start to finish and that everything was clearly communicated along the way.

We'll make sure the installation team sees your comments too they'll really appreciate it. Delighted to hear you're happy with the finished result! Thanks again for choosing us.

Oceniono na 5 z 5

Excellent service from start to finish

Excellent service from start to finish. From the initial call, quote, survey and installation. Installers were very efficient and tidy. Delighted with the end result.

6 lutego 2026
Opinia niezależna
Logo ERG

Odpowiedź od ERG

We’re so grateful for your 5-star rating! Your kind words mean a lot to us, and we’re delighted that you had a positive experience.

Oceniono na 5 z 5

Great service

Have had windows, doors and roofline all supplied and fitted by ERG. Great service, no hard sales pitch and good communication throughout!

14 listopada 2025
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thank you for the amazing review! We’re so happy to hear you enjoyed your experience and truly appreciate your support. It means the world to us!

Oceniono na 5 z 5

I found ERG very efficient from Quote…

I found ERG very efficient from Quote to fitting. When looking for a new front door ERG were the best value for money, the rep went through the options on what was the best door for our house and was very knowledgeable about all the doors in the catalogue. The engineer who fitted the door was very thorough and made very little mess and made a neat job of fitting the door. The new door has made a big difference to the warmth to the house but not only that the look of the front of the house. ERG have given me a great service and a good quality door at a very reasonable price.

10 października 2025
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thank you for the fantastic rating! We’re thrilled you enjoyed your experience and truly appreciate your kind feedback.

Oceniono na 5 z 5

Conservatory

Everything from the planning to the build and completion has been straightforward and professional. We kept informed about the timings and processes involved at each stage. The finished extension is perfect and the finish immaculate, we are delighted with it!

13 listopada 2025
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thank-you Simon for your lovely comments, we are grateful for your feedback. i will make sure to pass this onto our team.

Oceniono na 5 z 5

Very happy with windows first class…

Very happy with windows first class service from start to finish. The fitter was really good very tidy at his job a asset to your firm. Would recommend ERG to anyone planing new windows.

17 lipca 2025
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thank you Harry for taking the time to share your experience with us.
Your feedback means alot.

Oceniono na 5 z 5

Top quality service and product

From initial enquiry, through to survey and installation, we found everyone involved efficient, helpful and professional. We're very pleased with our new back door - no more draughts or struggles opening and closing. We wouldn't hesitate to recommend.

17 lipca 2025
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thank you so much for your review, we really do appreciate your support.

Oceniono na 5 z 5

Two Great Doors from ERG!

Very high quality doors, workmanship and friendly before and after care! We would definitely recommend them for anyone looking for either doors or windows!

28 lipca 2025
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Your review is greatly appreciated thank you for choosing our company.

Oceniono na 5 z 5

Conservatory

We are just delighted with our conservatory !
All the tradespeople were very professional and the finish is top quality.
The time line to completion was well managed by the ERG team and any communication with the company gave quick and helpful responses. Thank you !

11 lipca 2025
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thank you for your lovely review, we're delighted to hear you had a great experience with us.

Oceniono na 5 z 5

Swift work done

Swift work done, staff on site were courteous and efficient. Home is now warmer and more secure following installation of 2 composite doors and 1 patio door.

9 lipca 2025
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Your review is greatly appreciated thank you for choosing our company.

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