Ergomotion Plus - Europe Recenzje 

31
Wynik TrustScore: 3 na 5

3,2

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Oceniono na 5 z 5

O meu nome é Maria Tomé e sou triatleta, tive a sorte de realizar o sonho olímpico e participar nos jogos olímpicos de Paris 2024. Com as camas ergomotion descansei de forma incrível antes da minha es... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I wish I had seen these reviews before ordering. Ergomotion picks the shipper but when you have an issue they offer NO support. The shipper's (LTL) web site has no means of contacting them for an upda... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

After having tried a number of pillows from different brands, ergonomic or otherwise, this one is definitely my favorite. Ergopillow is like a cloud: it really does feel like resting on a cloud.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Loved everything about this product! Amazing that I can wake up with just some vibration and not a some noise. Also great quality with mattress and pillows 👌👌 but above all I would say the anti snor... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z pościelami

Napisane przez firmę

Ergomotion Plus operates in Europe as a premium sleep technology brand focused on smart and adjustable beds. By combining advanced technology, ergonomic design and sleep science, the brand aims to elevate sleep quality and everyday well-being.


Dane kontaktowe

3,2

Średnia

Wynik TrustScore: 3 na 5

31 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 75% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,2

Wszystkie recenzje

(31)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

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Oceniono na 1 z 5

I wish I had seen these reviews before…

I wish I had seen these reviews before ordering. Ergomotion picks the shipper but when you have an issue they offer NO support. The shipper's (LTL) web site has no means of contacting them for an update and my item has been sitting 30 minutes from my home for more than two days now with no movement. The tracking said it was to arrive on 4/12, then 4/13 and then 4/14 at 4:00. It's now 4/15 and the tracking still says it's being delivered "ON TIME" on 4/14 with no update. I called Ergomotion customer service who offered ZERO help. They just just told me to wait. Plenty of good adjustable bases out there so don't give your money to a company that as soon as they get paid you don't exist. I would not recommend buying from Ergomotion.

15 kwietnia 2026
Opinia niezależna
Logo Ergomotion Plus - Europe

Odpowiedź od Ergomotion Plus - Europe

Hi Mike,
We’re sorry to hear about your frustrating experience.

However, we would like to clarify that Ergomotion Plus Europe does not currently operate in the United States, and we do not manage US shipping, logistics, or customer support operations referenced in your review.

It appears your purchase may have been made through a different Ergomotion entity or distributor serving the US market.

We completely understand how frustrating delivery delays can be and encourage you to contact the retailer or regional support team associated with your purchase so they can assist you directly.

For transparency to our European customers, Ergomotion Plus Europe serves only the European market.

Thank you.

— Ergomotion Plus Europe

Oceniono na 1 z 5

Extremely Difficult to Reach Customer Support

My order arrived with several essential components missing, including the PSU and remote.

It took 15 days to reach customer support due to bounced emails, unresponsive chat, and an ineffective chatbot. When I finally received a reply, I was asked a follow-up question, which I answered immediately.

Since then, there has been no response for nearly a week.

At this point, I still cannot use the product and therefore cannot comment on its quality. The overall customer service experience has been deeply disappointing.

21 stycznia 2026
Oceniono na 2 z 5

Improper amount of legs with wheels

Love the bed. BEWARE! If you need legs with wheels for your bed, they sell you 4. However the bed frame takes 6! You are either 2 short or have 2 extras! They will not sell you the correct number of legs with wheels! Absolutely insane. They only care about making a profit!

I can either buy another set of 4, giving me 8 when I only need 6 or loosing 25 bucks as a restocking fee plus return shipping.

Stupid that they refuse to sell you the proper number of legs with wheels for your frame.

13 stycznia 2026
Opinia niezależna
Logo Ergomotion Plus - Europe

Odpowiedź od Ergomotion Plus - Europe

Hi Shannon,
Thank you for sharing your feedback.

We would like to clarify that Ergomotion Plus Europe does not sell or distribute products within the United States market. The product configuration and purchasing experience described in your review do not correspond to our European operations.

Your purchase may have been made through a separate regional distributor or entity operating under the Ergomotion brand in North America.

We understand your frustration and recommend contacting the retailer or support channel associated with your order for assistance.

Kind regards,
Ergomotion Plus Europe

Oceniono na 1 z 5

Ability to contact Ergomotion support…

Ability to contact Ergomotion support is almost impossible. I have seldom, if ever, had a harder time receiving help. The chat bot cannot answer my question and it is very difficult to actually speak with a real person.

8 września 2025
Opinia niezależna
Logo Ergomotion Plus - Europe

Odpowiedź od Ergomotion Plus - Europe

Hi Charles,
We’re sorry to hear about your experience.

We would like to clarify that Ergomotion Plus Europe currently operates exclusively within Europe and does not manage customer service operations in the United States.

The support experience described in your review appears related to a different regional entity or distributor.

To avoid confusion for customers visiting our European Trustpilot profile, we encourage contacting the appropriate regional support channel connected to your original purchase.

Thank you,
Ergomotion Plus Europe

Oceniono na 1 z 5

Worst experience I've had in life…

Worst experience I've had in life purchasing furniture. First don't ever buy anything from this company, because they will never fix it. The furniture store contracts with them so they don't have to be bothered.
There 20 year warranty means absolutely nothing. Bought adjustable mattress frame, never worked right. I have a warranty,when I called for service they told me, record noises sitting, reclining,stand and flip on side and record again,if you want repair you pay for repairs and find repair man yourself. Scam company, they will send parts if they feel you need them.
One question what is the warranty for,if you find answer let me know,scam.

27 maja 2025
Opinia niezależna
Logo Ergomotion Plus - Europe

Odpowiedź od Ergomotion Plus - Europe

Hi Valerie,
We are sorry to hear about the difficulties you experienced.

That said, Ergomotion Plus Europe does not currently operate in the United States market, and we are not responsible for the warranty processes or service channels referenced in your review.

Your purchase appears to have been made through another regional distributor or Ergomotion entity outside Europe.

We understand how disappointing unresolved warranty concerns can be and encourage you to contact the retailer or regional support team linked to your purchase for further assistance.

Kind regards,
Ergomotion Plus Europe

Oceniono na 1 z 5

Worst customer service

I purchased an adjustable mattress base from The Brick (Scarborough, Ontario), and within a day it started malfunctioning. The base moves up and down on its own, and the voice command feature doesn’t work at all.

When I contacted The Brick for a replacement, I was told I need to contact the manufacturer and ergo motion told that I’d have to wait another two months—which is extremely frustrating. Even the store itself couldn’t offer any real help or solution.

For the price and expectations, this has been a disappointing experience. I wouldn’t recommend this product or the customer service

10 maja 2025
Opinia niezależna
Logo Ergomotion Plus - Europe

Odpowiedź od Ergomotion Plus - Europe

Hi Suhas,
We’re sorry to hear about your experience.

We would like to clarify that Ergomotion Plus Europe does not operate in the US or Canada markets and is not involved in the customer service or fulfillment processes mentioned in your review.

Your purchase appears connected to a separate regional distributor or retailer in North America.

To avoid confusion for customers visiting our European profile, we encourage reaching out directly to the retailer or local support team associated with your order.

Thank you,
Ergomotion Plus Europe

Oceniono na 1 z 5

Horrible experience

My father unfortunately lost his remote while having to move in a very stressful situation. I was trying to help him replace it and it turned into a HUGE thing. Not only can they not offer a replacement remote because it's an older model but we would have to pay $269 for updated equipment and figure it out ourselves or PAY someone extra to do it. It took me 2+ weeks and 2 other people to lift the bed up for the information I needed. And when I told the customer service person at Ergomotion that the tiny sticker with the model number of the bed was impossible to see and reach he told me "that's why we tell you to keep the paperwork". That is NOT helpful, and I am sure I am NOT the only person to have this problem. Why put a tiny sticker 3 bars back where you have to lift the whole HEAVY bed up? Sounds like an Ergomotion problem, not MY fault for having life events. Oh and the bed was already registered but they didn't bother to ask me to provide a name or phone number for the bed. It is a bed- not some personal item that requires extra security measures. HORRIBLE customer service.

12 lutego 2025
Opinia niezależna
Logo Ergomotion Plus - Europe

Odpowiedź od Ergomotion Plus - Europe

Hi Abby,
We’re very sorry to hear about the stressful experience you and your father went through, especially during an already difficult situation.

At the same time, we would like to clarify that Ergomotion Plus Europe does not operate within the United States market and is not responsible for the customer service policies, replacement procedures, or product support processes described in your review.

Your experience appears to relate to a separate regional Ergomotion entity or distributor operating in North America.

We completely understand your frustration regarding the replacement process and accessibility of product information, and we encourage contacting the retailer or regional support team connected to the original purchase for further assistance.

For transparency to visitors of our profile, Ergomotion Plus Europe serves exclusively the European market.

Kind regards,
Ergomotion Plus Europe

Oceniono na 5 z 5

spectacular and comfortable

Using the ErgoSportive bed is an incredible experience and the fact that it is adjustable allows you to adjust it to a suitable position to sleep better. And the cherry on top is that this bed reduces snoring and as my partner snores it always affects my sleep and today with this bed I can put it in the right position and sleep better.

23 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

My perspective as a Doctor and Olympic athlete on the Ergosportive bed. Optimizing my sleep for health and performance

As a doctor and professional Olympic athlete, I cannot overstate the importance of quality sleep in both preventing illnesses and improving overall performance and quality of life. The Ergosportive bed by Ergomotion takes this to another level. Its design prioritizes comfort while incorporating advanced features that significantly enhance sleep quality. For athletes like me, recovery is crucial, and proper sleep is the foundation of both physical and mental well-being.

What sets the Ergosportive bed apart is its ability to monitor sleep patterns and share data with healthcare providers. This allows for precise adjustments and personalized interventions, empowering patients to take control of their sleep health. From my professional experience as a doctor, improving sleep is one of the most impactful lifestyle changes I recommend to my patients. The Ergosportive bed not only enhances sleep but also provides the tools to track and optimize it—making it an invaluable resource for both athletes and anyone looking to improve their health and performance.

10 stycznia 2025
Opinia niezależna
Oceniono na 4 z 5

The bed is really comfortable and good…

The bed is really comfortable and good for my body pain!

10 stycznia 2025
Opinia niezależna
Logo Ergomotion Plus - Europe

Odpowiedź od Ergomotion Plus - Europe

Dear Patricia,
We're glad to hear our bed has helped with your body pain. We hope you continue to enjoy the benefits of it.

Ergomotion Europe Support Team

Oceniono na 5 z 5

Loved everything about this product

Loved everything about this product! Amazing that I can wake up with just some vibration and not a some noise. Also great quality with mattress and pillows 👌👌 but above all I would say the anti snoring ability during our sleep with no noise makes our sleep better than before

30 października 2024
Opinia niezależna
Logo Ergomotion Plus - Europe

Odpowiedź od Ergomotion Plus - Europe

Dear Eduardo,
Thank you so much for your feedback! We’re happy to hear that you’re loving the product and great to know has exceeded your expectations.

Ergomotion Europe Support Team

Oceniono na 5 z 5

improves sleep quality

I recently bought a new bed, and I can't help but highlight the incredible experience it has been. The quality of the product exceeded all my expectations, and within just a few days, I noticed a huge improvement in the quality of my sleep. I wake up feeling much more rested and revitalized, and the change has truly been transformative. I never imagined that such a simple adjustment to my sleeping environment could have such a positive impact on my daily well-being. I highly recommend anyone considering a new bed to invest in their sleep quality. The difference is truly remarkable!

9 stycznia 2025
Opinia niezależna
Logo Ergomotion Plus - Europe

Odpowiedź od Ergomotion Plus - Europe

Dear Rochele,
Thank you for your feedback. We're happy to hear that your new bed has transformed your sleep and well-being. It's wonderful to know we exceeded your expectations.
Wishing you many more restful nights.

Ergomotion Europe Support Team

Oceniono na 5 z 5

Ergomotion as an athlete

As an athlete, I found Ergomotion smart beds to be a game-changer for recovery. The adjustable base lets me find the perfect position to relieve pressure and optimize rest, while the massage and sleep tracking features help me monitor and improve my sleep quality. Though a bit pricey, the comfort and tech integration really make a difference in my recovery routine.

9 stycznia 2025
Opinia niezależna
Logo Ergomotion Plus - Europe

Odpowiedź od Ergomotion Plus - Europe

Dear Mariana,
Thank you for your feedback.
Your insights as an athlete mean a lot to us, and we're happy the ErgoSportive bed are making a positive impact.

Ergomotion Europe Support Team

Oceniono na 5 z 5

Ergomotion beds have transformed my sleep experience

I can confidently say that Ergomotion beds have transformed my sleep experience. The independent head and foot adjustments are a game-changer, allowing me to find the perfect position for sleeping, reading, or just unwinding after a long day. The silent motors operate smoothly, and the sleek, modern design fits perfectly with my bedroom decor. Beyond comfort, I’ve noticed an improvement in circulation and relief from pressure points. It truly delivers on its promise of superior rest—highly recommended!

8 stycznia 2025
Opinia niezależna
Logo Ergomotion Plus - Europe

Odpowiedź od Ergomotion Plus - Europe

Dear Melanie,
Thank you for sharing your experience. Your feedback means a lot to us, and we wish you many more nights of good rest!

Ergomotion Europe Support Team

Oceniono na 5 z 5

Descanso e recuperação!

O meu nome é Maria Tomé e sou triatleta, tive a sorte de realizar o sonho olímpico e participar nos jogos olímpicos de Paris 2024. Com as camas ergomotion descansei de forma incrível antes da minha estreia. Camas super confortáveis que favorecem da melhor forma o meu descanso e recuperação, simplesmente adoro e recomendo!

9 stycznia 2025
Opinia niezależna
Logo Ergomotion Plus - Europe

Odpowiedź od Ergomotion Plus - Europe

Dear Maria,
It's very gratifying to hear that we contributed to your rest and recovery before such a special moment. Thank you for sharing your experience with us and for your vote of confidence. We continue to root for your success, inside and outside of competitions.

Ergomotion Europe Support Team

Oceniono na 5 z 5

A New Way To Sleep

As an artist and performer i need a good nights sleep and I absolutely love this bed and will only buy from this company in the future. The setup was easy, mattress comfortable and I've told everyone i know about it and they've had a few purchases because of me. From my doctor to my colleagues lol. BRAVO on a great product. A new way to sleep.

4 listopada 2024
Opinia niezależna
Logo Ergomotion Plus - Europe

Odpowiedź od Ergomotion Plus - Europe

Dear Shon,
Thank you for your feedback and for helping spread the word.

Ergomotion Europe Support Team

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