Effective service. Quick appointment but very disappointed with lack of openness re charges during the call. Although my card details were quickly taken the additional charge of £135 + VAT per hour or... Zobacz więcej
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Prompt, knowledgable, skillful, courteous, friendly super-efficient response. Showed patience, generosity and kindness even leaving me some pens as I can never find any. Explained procedure clearly... Zobacz więcej
Bumper are a load of crooks! 1) They took money from my credit card without my agreement or signature 2) Where did they get hold of my credit card details? 3) Despite me phoning in July and being assu... Zobacz więcej
Reakcja na opinię
Had an electrical breakdown.Contacted ERG from their website. Electrician booked and confirmed he would be on site within 4 hours. The guy arrived in 3 hours....sorted the problem...and even swept up... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ERG provide fast-response Plumbing, Heating, Electrics, Pest Control and Drainage services 7 days a week, 365 days a year Nationwide. We specialise in convenient and emergency call outs to help you get your problems and issues solved as soon as possible.
Dane kontaktowe
Journeymans Way, SS2 5TF, Southend, Zjednoczone Królestwo
- 0800 038 5655
- ergfacilitiesltd.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Delay and expensive
Were delayed a day from coming out and could not fix a problem which they had previously fixed. Then did a quote for a job which was 150% higher than I found from the first other place i looked.
Arrived on time and gentleman doing the…
Arrived on time and gentleman doing the job was so kind and helpful to the customer who was in her 90s! Kept in touch with us to change appointment to another day and nothing seems to be too much for them. Excellent service.
Really great service
Really great service. We had an emergency when accidently drilling through a gas pipe, and an engineer was with us within the hour. Great response and service. Their engineer was very polite and knew exactly what he was doing, and a rapid repair was made.
Easy to contact quick to organise…
Easy to contact quick to organise Electrican for us - we were kept updated re a small delay but Electrican arrived well within revised arrival time.Electrican identified problem very quickly and left everything in safe working order - Thank you
Excellent service, friendly & professional
The men who came were very friendly, professional and experienced. There was no fuss and the wasps were dealt with promptly and very efficiently.
Work well done
Unfortunately they had to cancel twice but on third go, very efficient people who came and done very quickly, polite and helpful

Odpowiedź od ERG Facilities Ltd
The first persoe did not do a…
The first person who came did not do a great job with the wasps nest but the second time around did a wonderful job and they stayed 30 minutes before they left and make sure the wasps was diey and they did .

Odpowiedź od ERG Facilities Ltd
Squirrel Problem
Very affective company. Solved squirrel problem in attick. Although communications were lacking for follow up visit. I would still recommend this company.

Odpowiedź od ERG Facilities Ltd
Great response
Great response, and very helpful and reliable. Transparent with pricing up front but was very very expensive for a simple pull cord repair. I'd use again though if I had a more complex job

Odpowiedź od ERG Facilities Ltd

Odpowiedź od ERG Facilities Ltd
Scam be aware all engines out there…
Scam be aware all engineer out there they not paid me for jobs over a year total off £8000 every time I phone they are not answering my phone call, when they do they make up excuses to be paid and doesn't happen

Odpowiedź od ERG Facilities Ltd
Good communication
Good communication. Quick response. Great engineer

Odpowiedź od ERG Facilities Ltd
Water leak
Engineer fixed problem quickly and efficiently excellent customer service.

Odpowiedź od ERG Facilities Ltd
Good service
Good service - only booked a few days before. Worked efficently & sorted problem out.

Odpowiedź od ERG Facilities Ltd
A man and lady attended a leak at my…
A man and lady attended a leak at my elderly father,s apartment. They came within the time specified and my father said they were both polite and informed him at all times of what was occuring . Job finished well and leak fixed .I understand you don,t charge a call out fee but feel the hourly rate charged is excessively high . I,m sure you don,t pay your employees £135 p.h.

Odpowiedź od ERG Facilities Ltd
Bumper are a load of crooks
Bumper are a load of crooks! 1) They took money from my credit card without my agreement or signature 2) Where did they get hold of my credit card details? 3) Despite me phoning in July and being assured my money would be returned and their chasing for the monthly amount of £88.73 would stop, they continued to chase by phone, texts and emails almost on a daily basis 4) Sytner owners of CarShop Norwich eventually got involved and agreed to refund all the money Bumper had taken.

Odpowiedź od ERG Facilities Ltd
Prompt and excellent service for a wasp nest extermination
I rang ERG about booking them for a wasp nest removal asap from my attic. They arrived at my house within the hour, a gentleman explained fully about what was involved to put my mind at rest. Within the hour he was finished.

Odpowiedź od ERG Facilities Ltd
Electric guy turned up after about an…
Electric guy turned up after about an hour's wait a really nice guy, explained everything and did a really nice job,would definitely recommend ERF facilities ldt.

Odpowiedź od ERG Facilities Ltd
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